Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (23)

Relevance

Accepted Solution

Official Solution

Swapped a microcell and only power light comes on

After 7 years, my Cisco 3G microcell stopped working, displaying a red light on the bottom "signal" light with all others steady green.  I obtained a swap DPH-154 model and registered it, but only the power light comes on-no other.  I've reset it multiple times over 2 days, with no results.

Questions

 • 3G MicroCell™

1.3K

6

0

0

Accepted Solution

Official Solution

power outage with uverse phone lines

if power goes out and i have uverse phone line, can i plug in a regular phone & will it work?

Questions

 • AT&T Phone Features

1.4K

1

0

0

Accepted Solution

Official Solution

U-verse Internet and TV Down - Quick Fixes & Solutions from AT&T

If you have just started having trouble or your service has been acting up for some time, check out some troubleshooting steps below. These steps below have been provided by the U-verse Community Managers and are the most common fixes based on their interactions with other forums members. Note:

Questions

 • Watching U-verse TV

24.5K

5

0

Accepted Solution

Official Solution

Max Turbo versus Power

I have Max Turbo (internet only) and speeds seem sufficient, but I see there is something new called "Internet Power."   In reading other posts I get the feeling that "Internet Power" would require a new 2Wire router and that my ability to have it would depend upon my VRAD and the wiring

Questions

 • AT&T Internet Installation

2.8K

5

0

0

Accepted Solution

Official Solution

Troubleshoot samsung galaxy s4 volume and power issues

My ringtone volume turns down randomly by itself and some time my phone will just shut off and won't come back on until I take the battery out and power it back on. Any help?

Questions

 • Samsung

1.2K

1

0

0

Accepted Solution

Official Solution

Samsung S5 won't power up or charge

My Samsung S5 won't power up or charge. I've had it on a wall charger for 5+ hours, and I have also tried from USB on my computer. I swapped batteries with my boyfriend's S5 and it still will not power up. I've tried holding the power button for 30 seconds. Also tried holding the power button, home

Questions

 • Samsung

1.5K

2

0

0

AT&T Providing Relief for Californians Affected by Power Shut Offs

We continue to work with the power companies in California to keep our customers connected during this event.   We are closely monitoring our network and are aware service may be affected for some customers in affected areas. Our teams are deploying resources throughout the state, including bringing

Questions

 • Wireless Account

1.2K

3

0

0

No lights/power on fiber service box

I noticed on my phone that webpages weren't loading when on my home WiFi. I kept switching to cell data. Tonight I finally stopped to look at my internet setup and I noticed that all the lights are off on my fiber service box. I checked all plugs to make sure there's still power. Then I unplugged an

Questions

 • AT&T Fiber Equipment

1.9K

2

0

0

Poweer outage cauded DVR to not be available until May 2015 firmware update

My mother was watching a recording on the DVR, and local power went out for a few moments and came back on. when she turned the STB and TV back on, she noticed that the dVR was not available. it took a little detective work, but when I allowed the network to apply the May 2015 firmware update, the D

Questions

 • U-verse TV Equipment

427

2

0

0

uverse, Pace PLC 5268AC Home Automation

Greetings to all,I've got a good one for ya!Just upgraded from IFITL to U-verse (power) after 15 years. We installed the Pace 5268AC. I configured it (with the tech looking on). All was phenomenal as you might imagine.Enter day 2 (actually O-dark-hundred). We're peacefully sleeping and suddenly, my

Questions

 • AT&T Internet Equipment

570

0

0

0

Galaxy S4 keeps shutting down on it's own.

Several days ago my Galaxy received a system update that really changed how the device looks. Apparently, also how it acts. When it sitting next to me I notice it restart on it's own. Sometimes when the blue notifications light is flashing, I attempt to press the hold button but all I cannot get the

Questions

 • Samsung

1.8K

2

0

0

One of my Wi-Fi networks disappeared after short power outage

After a short power outage, one of my networks disappeared, the 5G network is still there, yet the one without 5G is not. I need the non-5G network as it sometimes requires too much power, therefore it takes a long time to buffer/load on my phone and other devices; as well as the 5G network not show

Questions

 • Other Phones & Devices

1.2K

1

0

0

VDSL2 pair bonding

I am a current uVerse customer in Crystal Lake, IL. I am moving to xxxx Lake St, Burlington, WI 53105 and the website says I have Power 45 mbps available. Would you be able to confirm that this location will be able to have VDSL2 pair bonding?Thank you!

Questions

 • AT&T Internet Features

1.5K

3

0

0

ATT cut my power and could care leas

Hi! AT&T cut our power lines and will not come fix them.  They say they will come and they never fix. It’s 96 degrees daily where I live and they are putting myself and my children in danger but somehow they are always available to make a sale! How do I get someone to fix what they did and care abou

Questions

 • AT&T Fiber Equipment

160

4

0

0

Was I lied to about my internet?

I have been trying so hard to get fiber optic internet and finally last year att rolled out gigapower in my city but of course att says it's not available at my apartment yet but I talked to a salesman today and he set me up for an install this Friday with what he claims of fiber optic att internet.

Questions

 • AT&T Fiber Ordering

308

1

0

0

Modem won’t turn on after power outage

Had a power outage about a week ago. Power was out for 24 hours. When I came back home the modem was not on. No lights are present but the battery is green. Changed outlets still not coming on. When you plug it back in the orange lights pop on in the back but they go right out. It isn’t responding a

Questions

 • AT&T Internet Equipment

1.3K

0

0

0

Power Upload Speed Lacking

So, yesterday I upgraded to the Power teir exclusivly for the upload jump. I orignally had the 24-3 plan that was actualy giving me about 25-3.5. Yestarday the tech came out to install the new system and after 7 hours of work (actually) and numerous errors on AT&T's back end (port and profile pr

Questions

 • AT&T Internet Features

1.3K

1

0

0

uverse Power 45mbps issues - slower than advertised speeds

Recently upgraded to Power 45 from turbo, which was like 22mbps down Not getting the 45mbps speeds I was hoping for… Actual speeds averaging between 18-22, which are actually slower than my Turbo connection which I averaged 22-24mbps consistently. Very frustrating, tech support is hopeless, Any sugg

Questions

 • AT&T Internet Features

383

1

0

0

Minimum wired router specs?

I have the Uverse High Speed Internet Power plan. The gateway router is a Motorola NVG589. I have a Cisco/Linksys WRT54G2 V1 wireless router upstairs, connected to the Motorola router. When I run the http://att.com/speedtest on a Macbook connected to the Cisco router, I am only seeing download speed

Questions

 • AT&T Internet Equipment

1.3K

1

0

0

ONT 010G Failure

My internet went out Wed (16 May) and after some checking I determined the problem is with the fiber to cable converter (ONT 010G) in my garage. I assume the unit failed as there are no indicator lights even though the 12V DC power supply is good. Initially ATT scheduled an appointment for Friday bu

Questions

 • AT&T Fiber Equipment

1.1K

1

0

0

Not finding what you're looking for?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.