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Transfer from postpaid to prepaid and billed for extra data!

I have just transferred from postpaid to prepaid plan. But I still have to pay for one more postpaid bills including 3GB of data in next billing cycle( Nov 24 - Dec 23). I know that I cancelled my postpaid plan days after new billing cycle began and I am willing to pay for that. But am I supposed to

Questions

 • Wireless Billing

65

1

0

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Can I get an AT&T postpaid account with SSN# (Valid for work only) because I am on J-1 visa in US?

Hello, Can I get an AT&T postpaid account with SSN# (Valid  for work only) because I am on J-1 Exchange visitor program in US?I  have already prepaid account with high rate and looking for postpaid one Thank you

Questions

 • Wireless Account

1.2K

2

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Postpaid to Prepaid - Getting the run around from ATT

Hello,I have 3 lines on a Postpaid account, out of contract, unlocked phones etc.Trying to change phones and am looking at iPhone 6S Prepaid while keeping the same numbers.Chat online said it can be done and I need to go to the store. Called store for stock and was told that I cannot do this and get

Questions

 • Phones, Tablets & Devices

345

6

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Support on AT&T for my Tri-band smartphone

Hello I am moving to Salt Lake City, UT this august and wish to bring my smartphone with me from India, but my phone is a tri-band smartphone which supports the following frequency bands :- 2G NetworkGSM 900 / 1800 / 1900 - SIM 1 & SIM 23G NetworkHSDPA 1900 / 2100 Will my phone work with an AT&T sim

Questions

 • Android

375

1

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AT&T misleading online chat agent, and all department said they are not responsible for it.

I had at&t prepaid for over 3 years with currently 5 lines. and last week, I want to switch to at&t unlimited postpaid plan. So I start a online chat with an agent. I asked what should I do to transfer my 5 lines of prepaid numbers to postpaid. He told me just go ahead to order 5 new lines with new

Questions

 • Wireless Account

114

4

0

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Switch from prepaid to friend's existing postpaid account

Hi, I want to switch from my prepaid plan to my friend's AT&T Next postpaid account. I wanna do so with my phone and my same number. I contacted the customer care and I got the response saying the postaid account holder (i.e my friend)  has to be present at the store to add my number and device to t

Questions

 • Wireless Account

571

1

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Need to add an AT&T prepaid account from California to my post paid account in New jersey.

Hi,I need to add my friend's prepaid account number (california att number) to my postpaid account. I was told to do this in a corporate store. The store was not able to add the number saying that the number was from a different market. I am added as an authorized user on the prepaid account too. I

Questions

 • Wireless Account

85

3

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How to Transfer Your Number to an AT&T Prepaid Account – Info from the AT&T Community

If you are thinking about moving your AT&T Postpaid (monthly bill) account to AT&T Prepaid, there are some things you’ll want to know before starting:   Your existing postpaid service must be active for at least 30 days Your account can't be past due Combined bill accounts can'

Questions

 • Account & Usage

4.7K

1

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moving from postpaid to prepaid

All I wanted to do was move from postpaid to prepaid, but at&t kept tossing me from one department to another. I initially called 611, they said this can only be done by the prepaid department. They gave me a prepaid helpline to call. The prepaid guys said I would have to talk with the loyalty depar

Questions

 • Wireless Account

154

7

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Data speed is incredibly slow

Ever since I switched from prepaid unlimited to postpaid unlimited plus, my data has been incredibly slow. Videos buffer, pages take long to load, sometimes even time out. My software is up to date, there are no carrier updates. I’ve went all the way through the troubleshoot page, twice. It happens

Questions

 • Apple

871

1

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Convert Att Prepaid to Att Postpaid

The att corporate store is not able port my prepaid number to my postpaid and they dont have clue. Even the customer care doesnt have clue about it. Prepaid number starts from 720 and post paid is located in 75024. The store manager was asking to port prepaid to new postpaid account (new credit chec

Questions

 • Wireless Account

264

1

0

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Accepted Solution

Official Solution

Do AT&T postpaid devices get OTA firmware updates if you use it on a Go Phone plan?

Do AT&T carrier phones still get OTA firmware updates if they are used on an AT&T prepaid Go Phone Plan? Or do you need to be on AT&T postpaid in order to get the intended OTA updates for said phone?

Questions

 • Android

1K

2

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0

Accepted Solution

Official Solution

Coverage difference between postpaid and prepaid

I normally have my iPhone 6 data roaming switched off on my current postpaid plan.  Recognizing that AT&T prepaid plans can use only AT&T towers, would I notice a difference in voice or data coverage after switching to prepaid? (In the USA only)

Questions

 • More AT&T PREPAID Discussions

6.7K

3

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