My balance is going to expire if I don't refill it by Aug 21st, but I want to get a new smartphone plan (I currently have a dumbphone). Do I need to add money to the account if I want to port the number to a new plan after this date? My husband is eliglible for an upgrade later in the month (31st?)

Hi,  I'm looking to port my prepaid TMobile number to AT&T prepaid. I want to get added to an existing family plan. I went to the store today and was told that it's not possible to get added to an existing family plan with ported number. I am not sure if this is entirely correct. Please let me know

Me and my boyfriend broke up. There are 4 lines on his account. I want to port out my phone number to a different carrier but keep the line open and active with a different number so he can give it to his brother to use. Is this possible to do and how do we go about getting this done? I just want to

Hello.  I'm hoping someone can assist me with the nightmare that has been getting my U-Verse phone working.   We had our U-Verse cable, phone, and internet installed on Monday, 7/14.  The appointment was scheduled 14 days prior, on 7/2 (that becomes important in a minute).  So, the tech tried and tr

I ported my number out of AT&T. Even though my number has been completely ported out of the ATT network, they have an arbitrary hold period for 24 hours during which I cannot submit a request to unlock my device. However, more than 24 hours have passed and I am still unable to submit a request to un

Hello everyone, I got this tablet that they told me was going to be a 10" but I got a 7" and do not want it and am trying to get rid of it. A lot of the people ask me if this can be transferred to a different carrier and I have no clue. I will try and get ahold of CS tomorrow to ask them but I would

I need to port the landline phone number that I had brought into uverse out to a different provider. I have canceled my uverse account and the phone number was not ported out to the new provider before the uverse account was canceled. Can anything be done so that I can retain the same number?

Back in 2012, this wasn't possible -- if you ported a number, AT&T's systems automatically cancelled the entire account without any recourse.  I was told back then that "upgrades coming soon" would change how it works.I'm hoping these upgrades have been made and this is now possible: I'd like to por

Since I ported my number from Google Voice to AT&T I can not get any texts unless it is a iPhone or on AT&T Wireless.  Reset the phone, reset the network, AT&T reset the network, tried a new SIM card and so on - have. request in to AT&T. It is not the phone so it is something with AT&T - I used this

I checked the porting status of my old number and the status says finished. However, when I try to log into my gophone account, I keep on getting the error "The wireless number you entered is not associated with a valid GoPhone subscriber. Please check the number and try again." I tried looking my n

Was wondering if it is possible to port a number over after initially starting the service. In other words, if I keep my Verizon line active for a bit but later on decide I only need one phone and want to go with AT&T, is it possible to port my Verizon number over the new line # I got when starting

I tried a month ago to port my landline to Magic jack and got a port request pending error, after several calls and Att and Magic jack blaming each other I gave up and canceled the request. Now I bought a Gophone and am trying to port to it an ATT got the same error. ATT support said maybe comcast h