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theres is a problem at AT&T Device unlock portal, is possible submit an unlock request via email?

I won brand new Galaxy S7 through a work promotion.  I have attempted to access the AT&T unlock portal  - https://www.att.com/deviceunlock/request/#/unlockstep1.   After entering the IMEI - I have been receiving the following message for days:  "We're sorry, but we're having technical difficulties w

I need one new number portal.

I have been unable to access the Phone Portal on ATT.com. I've spent several hours of my own time and another two and a half either with a Chat tech or on the phone and neither is able to understand that I am not seeing the pages they were. I have been building and working with computers since the C

It would be great to be able to change account nicknames for a personal account. Please see these screenshots to better see what I am talking about. I have tried several times to explain this via chat and zero help or understanding as to what I am talking about.

Hello, I am not an AT&T subscriber. I am trying to unlock a former AT&T iPhone that was sold to me as being unlocked. For the past few weeks, using several combinations of PC's, browsers and network connections, I have received the following error on the Unlock Portal after putting in my IMEI, name,

I purchased a LG G8 from Swappa with a clean IMEI.  I have checked the IMEI on several websites and it is not on a Blacklist.  I have been attempting to use the AT&T unlock portal to unlock the device.  I submitted the IMEI and my personal information.  Each time I use the confirmation link.  After