I meet 100% of the eligibility requirements to unlock my phone, but when I try to use the unlock pathway in either Firefox or Chrome it terminates with a "Looks like your IMEI and phone number don't match. Check your info and try again." I checked my IMEI 5 times so I should not be getting that mess

I have been with AT&T for years and have always gone to my local stores if I had issues. They have always provided me with excellent service. Well this weekend I got to call the customer service center three times without any resolution! The worst part is each time, I probably spoke to a live person

I setup an appointment time between 12 and 3 for Internet installation which I paid 90 some-odd dollars for and not only did I not receive any kind of call warning me of delay or scheduling issues, but after they didn't show up at all, a half hour after the end of the window they were supposed to do

I live in Fayette county, one of the most affluent counties in Georgia. My AT&T internet speed is an agonizing 2.8mps at best but usually is below 2mps. Most time I can't even stream a simple song less than video or a movie. It's 2018 for crying out loud. 2 miles away they have fiber connections whi

I have been a Wireless customer with AT&T since 2007. Up until last week, I had not experienced any inconveniences accessing my account, adding lines, and much less upgrading up until last Friday, 11/9/18. I was looking to utilize AT&T's BOGO offer, to gift my son an Apple iPhone XR for his birthday

We made an appointment to change to DirecTV and when the service man arrived to install, along came an in-home AT&T salesman who promised my husband and I that he could provide excellent wireless and internet service with new phones (the iPhones were BOGO and the Samsung was $90) and save us over $1

Past 36 hours wireless service has completely degraded.  Signal keeps showing no network services and / or at least one bar.  Calls are failling at a high rate.  Confirmed with other people in my area.  This has been ongoing since yesterday early AM.

Phone in question is on an Unlimited plus post-paid plan with 5 lines.After an AT&T NEXT every year upgrade, I made a mistake shipping my old phone back to AT&T and the device ended up arriving two days past the "return by date"Prior to the "return by date" I called AT&T CS on the day I was re-shipp