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Poor Signal? Setup Wi-Fi Calling - A Solution From AT&T

MicroCell Alternative - Wi-Fi Calling   Dropped calls? Receiving your text messages late? This has happened to me and I hate it! There are a lot factors that come into play that can impact your mobility experience like a weak signal building design/ materials, ground minerals, even the a

Questions

 • Network Coverage

15.4K

9

Accepted Solution

Official Solution

Mobile HotSpot Low/ Weak Signal - Solutions from the AT&T Community Team

Learn why your hotspot may not be in the best place to get a signal There are a few reasons why you may be having trouble with your HotSpot connection:Device or Electronics near your HotSpotWalls & Building design The number of people surfing or streamingHow far away you are from the H

Questions

 • Other Phones & Devices

12.3K

2

0

Paying ATT for Nothing

I recently received a bill from ATT for $237. I was shocked.   I used Digital Life for approximately two years.  After a couple hiccups in the first few months, I received great customer service.  I loved the Digital Life product.  The camera, the alarm, and the temperature box

Questions

 • Billing & Payments

351

1

0

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What Happened to ATT Customer Service?

I ordered a Samsung S9 online two days ago. Everything appeared to be in order until I received the Fedex shipping email yesterday informing me my phone was on its way to my old address. I had moved and changed my address in 6 places for every number I had online and my bill is going to my new addre

Questions

 • Wireless Account

200

7

0

Poor Customer Service on Home Services Number

I am searching for a new internet service provider,  Online, I found the advertised rate and called AT&T's customer service number, 855.839.3056.  The first three times, the background noise was bad. I could barely make out the agent asking, "caller can you hear me?"  Annoyed, but understanding tech

Questions

 • AT&T Internet Account

223

1

0

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My account

I call att today about my U-verse service I was disrespected by agents and mangers. I have never Experiience such disrespect I felt a shame by the way some agents and mangers spoke to me. The experience was the worst I ever had with AT&T. I had surgery 2 weeks ago I had to pay out of pocket with

Questions

 • U-verse TV Account

193

2

0

0

Why is AT&T so slow compared to other carriers?

I love AT&T's reliability and data roll-over but why is it so terribly slow in Northern Virginia? Particularly in Loudoun County/Ashburn Farm?  I have opened up a case with AT&T on this issue but it has not been fixed, here is a comparison of speedtests with all 4 carriers in the Unite

Questions

 • Data & Messaging Features, Internet Tethering

709

5

0

0

Very weak signal in Englewood 80110

I recently moved my desk in my office and also at the same time upgraded to iPhone 6 from a 5sTo my surprise, my signal strength has become very poor and at my desk I get a maximum signal strength of one bar in my iPhone. Calls are getting missed, I am not able to use data and so on and so forth. Ca

Questions

 • Network Coverage

659

2

0

0

Who's running the office?

Seriously! TWO months ago, my fiancee and I decided that we weren't destined to marry and began to separate our bills.  We contacted AT&T and she put the internet in my name along with the wireless.....and the lies, the difficulties and the frustrations that we have had in the last six months began

Questions

 • AT&T Internet Account

612

4

0

0

Wireless coverage in Downtown Los Angeles and South Los Angeles

I regularly receive 1-2 bars of LTE service, and oftens time no service when I'm walking/driving/standing in DTLA and South Central.  Sometimes I even receive no bars of service.  Sometimes it will show 5 bars of service, but be unable to connect to the internet or make calls.  Does anyone else expe

Questions

 • Network Coverage

608

1

0

0

6 ATTEMPTS TO UNLOCK MY DECEASED HUSBAND'S PHONE DENIED

I have made over 22 calls to AT&T to straighten out my billing since my husband died on July 18, 2016. After 14 calls, Customer Service finally did the transfer of billing responsibility to my Name. We had deactivated his phone number on our wireless bill the week after he died to save money. I took

Questions

 • Other Phones & Devices

2.1K

5

0

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Internet ping time jumps make gaming unplayable

I have Internet 50mbps/10mbps the fastest available at my address, it runs over ancient copper wires.  When I try to play games such as pubg mobile, it's unplayable.  I start a relatively ok ~60ms, but it will randomly jump to 200-400+ms, and then often so high it causes a server time out.  When I r

Questions

 • AT&T Internet Installation

909

7

0

0

My DSL keeps cutting out and AT&T can't seem to fix it.....

For months now I along with my neighbors have been having intermittent outages with our DSL. AT&T has sent out technicians several time to no avail. We all feed from the same box and several time thru the day it starts to cut in and out every few minutes for sometimes seconds up to minutes at a time

Questions

 • AT&T Internet Security

1.9K

6

0

0

Shocked at treatment after assumption of responsibility!

A bit of a long storey, but I find this absolutely rediculous. I have been a customer for 8 or 9 years now, and have always (until recently) had excellent customer service and nothing but good things to say. Turns out I had only been treated decently because my ex wife had the account in her name si

Questions

 • Wireless Billing

281

1

0

0

Poor Customer Service

I was just at the AT&T store in Georgetown, TX. An associate put us on the wait list at 9a.m., and we were third on the list.  Meanwhile, while we are waiting, two other store associates decided it was more important to set up a table of phone protectors, instead of helping waiting customers. Also,

Questions

 • Phone & Device Upgrades

119

1

0

0

DVR - questionable policy

Why is it that, when troubleshooting a problem, if they put in a new DVR to see if the current box is the root of the problem, the technicians cannot put back the original box if it proves that that was not the problem?    I just had that happen.   The box was NOT the problem and yet all of my recor

Questions

 • U-verse TV Equipment

353

8

0

0

Wireless coverage in my area (Spring Lake, NC)

I have lived in the same area for 3+ years now and been an AT&T customer longer. Despite the AT&T coverage map showing excellent coverage over my entire sub-division, the service is horrible. No more than 1, MAYBE 2 bars everywhere in the neighborhood. Even have spots where you can't get any

Questions

 • Network Coverage

603

5

0

0

ATT and Direct TV Bundle mess

Not real sure where to begin. it's been over 3 months since I called in to lower my bill with Direct Tv, and was told that I would save money if I bundled AT&T along with Direct TV. So naturally that sounded wonderful, so I opted to do that and I also asked for the lowest package available which was

Questions

 • Wireless Billing

488

17

0

0

I feel that myself and others at my apartment complex are being completely slighted by ATT.

To whom it may concern, After several months of living at my current residence and having ATT Internet, I feel as though myself and others are being taken advantage of by ATT. Our apartment complex has a contract with ATT, which prevents us from shopping around for different internet service provide

Questions

 • AT&T Internet Plans

2.2K

2

0

AT&T can't service my equipment failure for 10 DAYS!?!?!

My AT&T Internet connection went out over the weekend. After trying the online self-help tools AND after spending 40 mins on hold and another 30 mins on the phone with a foreign agent, they are telling me they can't get a service technician to my house for 10 days! TEN DAYS! That is RIDICULOUS. When

Questions

 • AT&T Internet Equipment

364

3

0

0

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