I am experiencing large packet loss when trying to play an online game League of Legends. The lag will spike from 81ms to over 3000ms randomly.  I have spoken to phone reps for over 10 hours now to no avail....One phone rep did a traceroute using the ATT modem, but this did not reveal anything (i do

Became an AT&T Wireless customer 4 days ago and am ready to give my three phones back and return to Verizon and apparently that is OK with AT&T! - Nov 19 switched to AT&T at Newport News VA AT&T Store and got three phones. Two were BOGO. Went to this store because other local store only had one empl

I have been a long time ATT customer but am now wondering why.  6 months ago my Galaxy S3 started locking up after having it long term and a new upgrade was applied. I could be in any app and when the screen went to black it would not open back up without many attempts so I went to the ATT store and

I have been a loyal customer for years.  I first got a mobile device in 1997 when I graduated from college.  I have been with AT&T ever since.  When I got married, I converted my wife to AT&T.  When my parents wanted mobile devices, I signed them up with AT&T.  We would use AT&T for our home WIFI an

After 26 years with AT&T, I was getting so many junk calls on my landline (which AT&T calls a Wired Uverse line) that I asked to have it changed - over a month ago. First they gave me a number that did not work. After several hours on the phone with reps, they told me it was working. It wasn't. Afte