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Why does it take so long to change a phone number?

After 26 years with AT&T, I was getting so many junk calls on my landline (which AT&T calls a Wired Uverse line) that I asked to have it changed - over a month ago. First they gave me a number that did not work. After several hours on the phone with reps, they told me it was working. It wasn't. Afte

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