So I don't know whether to call At&t tech support again, or bother this technician on his cell phone, or just sit around doing nothing. My households internet went out on Friday, and the following morning of said Friday I called the tech support line. He verified it was a problem with our fiber opti

I live in Texas and my city is a fiber city but where my address is located is basically in between where everyone stops providing. So I am stuck with one provider who has a monopoly on me. Their service is trash and I would like better. We need fast speeds, Fiber speeds but they aren't available to

So a month or two ago I called to initially make an insurance claim as I do have phone insurance. I explained what happened to my phone (screen came unglued, had not been dropped cracked or anything my fault at all) and the person said it sounds like it would be covered under warranty so I did that.

Hi, Recently, I accidentally unplugged my router, model 5268AC FXN, and hardbooted it. When I plugged it back in, my WiFi came back up but my Ethernet never returned.   While trying to connecting to Ethernet on my Windows 8 PC, "Unidentified Network, Public Network ..... No Internet Acces