Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (35)

Relevance

Accepted Solution

Official Solution

can I have the same price advertised on web page for same service

When I log in to my account website and see plan upgrades I notice the same service for a cheaper price. I currently have uverse 6mb and pay 50 and would like same service and pay 40.

Questions

 • AT&T Internet Account

431

2

0

0

Accepted Solution

Official Solution

The Future of GPS and no unlimited everything plan?

Hi there   Its interesting that phones are getting bigger with bigger screen realestate  plus phones are becoming (if not already) our go to device on the go.  i don't know if GPS apps on phones are still a new concept?   i understand GPS uses Data so why doesn't ATT offer unlim

Questions

 • Data & Messaging Features, Internet Tethering

1.8K

10

0

0

Accepted Solution

Official Solution

Justification for Mobile data plan from $150 to $330???

Hello, I would like to know what is the justification for a Mobile Share Plan of 40GB that cost $150 a month to the next level of 50GB to COST $330.00?!?!?! I'm a bit frustrated because this month I used my 40GB in its entirety because my wife is traveling and we have been using Facetime several tim

Questions

 • Wireless Account

543

6

0

0

Accepted Solution

Official Solution

Don’t understand your Text Messaging Billing, Plans & Rates?

Text Messaging(MMS) Billing, Plans & Rates Our lives are can be complicated and we all need clarity at times. We are here to help keep things simple when you have questions with text message billing.   Messaging billing, plans & rates Your plan may include messaging. If not, you c

Questions

 • Wireless Billing

4.9K

1

0

0

Accepted Solution

Official Solution

BE AWARE ATT "SECRETLY" UPGRADE YOU PLAN WITHOUT YOUR CONSENT AND CHARGE YOU EXTRA

ATT Wireless has been automatically upgrading customer plan with extra charge without customer consent and notification. They "secret" had a pending plan to double our data (my wife and I) without our consent. About 2 months ago, I checked the account and see the pending plan changes. I contacted cu

Questions

 • Wireless Billing

4K

43

0

Accepted Solution

Official Solution

Closed

AT&T Unlimited Data Plans: Whole Lotta' Data Going On! Knowledge Sharing: 6/28/17 (1-4pm ET)

  In a fast-paced, always on-the-go world, staying connected has never been so important. We understand this and are working to give you the freedom to adapt your connectivity needs to match your lifestyle.   The community has spoken, and asked us to assemble a panel of experts to guide

Questions

 • Wireless Billing

16.5K

105

0

Accepted Solution

Official Solution

AT&T Prepaid, going to Germany and Ireland

Our family has two iPhones (6S), each on the new Prepaid $45 (6GB) plan. I understand roaming and texting is unlimited to and from Canada and Mexico.But what will work in Germany and Ireland?Specifically texting - will the plan work with unlimited texting while in Germany and Ireland?(I understand t

Questions

 • More AT&T PREPAID Discussions

1.6K

1

0

0

Accepted Solution

Official Solution

GrandFather wireless plan

I still have my real old grandfathered wireless plan unlimited with At&T with 3 lines at about $240-260 monthly. I haven’t looked at any of the recent plans for years. I want to know if there are any befits for me to keep my old grandfathered plan? I don’t like asking the employees at the store caus

Questions

 • Data & Messaging Features, Internet Tethering

3.5K

4

0

Accepted Solution

Official Solution

New Mobile Share Advantage plans available Aug. 21 w/ NO data overages (unlimited data at 128 kbps)

New Mobile Share Advantage plans are available August 21, 2016.    No automatic data overage charges, data drops to 128 kbps and I guess it's unlimited (but I'm thinking they are avoiding that term intentionally).     From http://about.att.com/story/att_introduces_mobi

Questions

 • Data & Messaging Features, Internet Tethering

27.7K

147

0

Accepted Solution

Official Solution

Traveling

Okay we’re going to Ireland in a few days and was trying to see if there was a extra plan or premium we could pay for a few days so that our phones worked over there

Questions

 • Network Coverage

84

2

0

0

Accepted Solution

Official Solution

AT&T Lifeline or Subside Service

I would like to know if you company are enrolled in Lifeline Discounts? What is you offers is exclusive and seated plan designed for that product or a bill discount? Thanks,RRosa6669

Questions

 • Wireless Account

709

1

0

0

Accepted Solution

Official Solution

ready to leave grandfathered unlimited plan

Hi - I am on a grandfathered unlimited plan with corp discount and am ready to leave... I was thinking to go to a metered plan since it is still cheaper than the current Unlimited Plus offering.  If I switch to that and realize month or so later I want to go to the Unlimited Plus or even change carr

Questions

 • Wireless Billing

1.2K

2

0

0

Accepted Solution

Official Solution

Upgrading iPhone, what about voice?

I tried searching for an answer (really!) but couldn't quite find what I was looking for.  I wanted to upgrade my old iphone 4 (64GB) to a 6+ (128GB) and, of course, I qualify for an upgrade discount. I like ATT, so I'm just going to take the subsidized price all at once ($500 or so). I still have t

Questions

 • Phone & Device Upgrades

1.2K

1

0

0

Accepted Solution

Official Solution

Upgrading to a Nexus 5

I currently have an ancient iPhone 3G (with an old unlimited plan). If I were to buy a Nexus 5 from Google, would I be able to transfer my current plan? If so, how?  Thanks in advance!

Questions

 • Phone & Device Upgrades

23.9K

3

0

0

Accepted Solution

Need Assistance with Prepaid Phone Plans, Looking for Something Specific

Hello, everyone.I'm new to the whole world of paying for phone usage and I like what plan my mother uses but I can't seem to wrap my head around all the numbers and bundles to find out what it is. I was hoping someone could help me understand.I'm looking for a prepaid plan. I was originally looking

Questions

 • Network Coverage

762

1

0

0

What are the products and pricing for dsl internet?

Could anyone provide the updated list of all products for dsl (eg. Internet 3, internet 6 etc) and its pricing?

Questions

 • AT&T Internet Plans

209

2

0

0

Prepaid Autopay discount upon changing plans

I changed my plan before the due date. From $50 ($40) to $65 ($55). I’m on autopay. I was charged $65 plus taxes. Should i be charged the discounted amount upon changing plans? Or does it start on the next cycle? Thank you!

Questions

 • More AT&T PREPAID Discussions

258

1

0

0

What's going on after you change your Plan!!!

Hi guys, I'm relatively new in this but, with issues with AT&T I'm an expert, LOL. Recently I upgraded my Plans (U-Verse & Wireless) due of all issues I had before about Network & Wifi, AT&T offered me to upgrade my Plans for less money than I was paying for my prior so, I waited for the first bill

Questions

 • Account Features

225

7

0

0

Changed plans but still charged for old plan

I'm a prepaid user on the $45 plan and get a $5 discount for auto pay. Chose to change to the $35/$30 plan. Per the instructions on the account page, I waited til today - one day prior to payment day - to change plans. The plan changed... but it still charged me $40! It overpaid itself by $10 and i

Questions

 • Account & Usage

297

6

0

0

Not finding what you're looking for?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.