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gophone rate plan vs account balance expiration

I'm confused about expiration dates for my prepaid phone account. I have the $40 monthly plan, which expires 7/21/14 (tomorrow!), but I also have an account balance, which expires 10/12/14. I'm currently out of the country, and will be back briefly at the end of August (leaving again on the 27th), s

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Worst AT&T Experience Ever!

Wow! I’ve been an AT&T customer before ATT was in the cellular business. My NEC car phone in 1989 established the phone number I still have today. In the NY Metro Market, I went from Metro One to Cellular One to Cingular to AT&T. I suffered through the transition from TDMS to GSM. I had, until today

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558

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Year DATA fee, and NOT monthly!

TO: MR. RANDALL L. STEPHENSON - CHAIRMAN AND CEO      AT&T Mobility LLC needs to create a GoPhone DATA plan that mimics the GoPhone voice plan (e.g. the GoPhone has a voice plan that one can purchase for one year at ?? minutes of voice calls - if the minutes are used before the one year expiration,

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189

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Absurd International data plan billing

I hope AT&T reads this and gets their act together. If you agree, please make your voice heard. The current method of billing international data and voice packages in absurd, ambiguous and down-right deceitful. AT&T forces you to add an international service for a whole month, even if you are using

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437

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$10 plan?

Is there a plan for $10 if you have a child that goes to school because I was told there was but I didn’t get that plan.

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127

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Availability of ATT uverse or DSL unlimited plans

I was a client of att internet for ten years but when i moved to my new home uverse is not available. I was able to receive DSL but the 150 gig limit prevents me from ordering this service. This is frustrating as ATT is the only stable internet service available where i live. What i want to know is

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546

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Accidentally plan change

I accidentally changed my plan right after I purchased my preferred plan. I immediately switched it back. Now I am without service. Help please. I am on a fixed disability income and phone service is a must.

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581

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I Didn't have the funds to pay with auto pay but i added the funds later and my plan hasn't renewed

I Didn't have the funds to pay with auto pay but i added the funds later and my plan hasn't renewedit said my account balance was $55.00 so i added the 55 and all it says now is payment due $0.00 due date now and i need service for work i didn't get paid till today so i added the funds today

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411

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Subscriber Fraud

I reported fraudulent activity against an ATT employee, from a store in either Torrance or Lawndale, California. I have been a valued customer for over a year, and I purchased an Android ZTE, prepaid phone. About 8 months ago, prepaid account settings was nowhere found on the company website, and cu

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205

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How do I get customer service?

Does ATT have any actual customer service reps? What is going on? I need assistance with my account and ATT is unable to provide customer service? This is crazy! The numbers provided to call customer service are useless!

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339

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ip6 contract vs contract free

I just wanna know if at&t can soon release the contract free version of ip6? Apple suggests that ip6 will start at 199 with a two-year contract or 699 without a contract. However, the price of adding one smartphone into any at&t plan is $15 for a contract free device v.s. $40 for a contract device.

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364

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Removed unlimited data plan without notifying

I lost my phone a week ago so I had to change to my old one.ATT said that I need new sim card so I went there changed but once I got home I found out they removed my unlimited data plan. They wanted me to get new data plan. Here is the thing even they told me that they opened the case I can't stop t

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571

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How do I transfer a phone from a multi-line prepaid account to an individual 25¢ a Minute Plan?

My child previously had their own go phone account using an iphone. A couple months ago, we moved their phone to our new multi-line prepaid plan. Now that child is out of the country until mid-May and we need to move them back to their individual account and change their plan to the 25-cents-per-min

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125

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Phone Upgrade DISASTER

I've been a ATT customer for over 10 years with the unlimited everything plan. I got my first blackberry from them and my second blackberry after that. So a few years ago I got my first iPhone the 4s. So it s around October 17, 2014 and my iPhone 4s which is now 3 or 4 years old is running slow so I

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550

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Getting new iphone 6's... looking at the NEXT plans. Are my calcs correct?

It's time for the wife and I to upgrade.I'm trying to figure out if the NEXT plan is worth it or not. Here is some background info... I'm getting a 6+ 128gb and she's getting a 6 64gb. I have unlimited data right now and my wife has 3gb data. We have an older 550 minute FamilyTalk where we lose roll

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1.1K

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Plans on grandfathered lines.

I just finished live chat with agent and deeply disappointed. I have 4 lines on my family plan, 3 of those lines are so called 'Grandfathered' lines before the first generation iPhone. 2 of the lines has the bundle service with 200 texts just can add $5 dollar more, but just 1 line's list has no opt

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925

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Pre Paid Go Plan

Hello forum,  I don't know if this question has been asked before as I don't have the time to sort through the forum as I would like. I have become very frustrated with the prepaid plan. It seems as though their "monthly" payment is not monthly rather it's a set amount of days.  My prepaid go plan o

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228

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AT&T Rep screwed me out of my grandfather home phone plan!

Called to have my grandfather $25 Uverse home phone 1000 mins unpublished never used enough to warrant unlimited, Rep started hitting me up with a promo home phone unlimited $25 for three months then $35.. I said no at least four times to this determined Rep, well you guessed it he changed it anyway

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650

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how many days to back out of wireless plan?

If I start a new wireless plan with A&T, is there number of days within which I can cancel the new plan? I know I have 30 days to return a new phone, but how many days must pass before I am stuck with the plan?

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1.5K

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Problem with changing plan

I was in 60$/month plan last month and I wanted to change to 45$/month so I paid 45 dollars today at one of stores. Now I'm in 45$/month plan but I got massage from AT&T and it said the plan didn't renew due to my account balance. I called the number and it said I have 0 dollar on my account now. Ho

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