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Personal hotspot not on unlimited data plan

This is problem and answer: I had 30 Gb plan. Had a lot of rollover data. Reduced to 10gb, within a week realized I needed more. Called att to go back to original plan. Was told unlimited would be $24 less than original plan. Was not told I could not use hotspot on this unlimited plan. I am a full t

Questions

 • Data & Messaging Features, Internet Tethering

3.5K

2

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Installment Plan: Return or Trade?

I'm not necessarily looking to do this but I'm just curious...If I'm midway through my Installment plan for an iPad Pro, is it possible to turn it back in or trade it for something else of equal or lesser value? How does that work? I've barely used it at all and it's in excellent/like-new condition.

Questions

 • Apple

208

1

0

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GoPhone Hotspot data expiration questions

I have a new GoPhone account for my new mobile hotspot.The Plan renews May-23-2015 and the Current Balance ($0.00) expires Jul-22-2015. I’m unclear about Plan Renewal date, Balance Expiration date, and how the balance is allocated. I have 3 questions: 1) If I refill my account with $100 Jul-21, will

Questions

 • More AT&T PREPAID Discussions

799

2

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Accidentally plan change

I accidentally changed my plan right after I purchased my preferred plan. I immediately switched it back. Now I am without service. Help please. I am on a fixed disability income and phone service is a must.

Questions

 • Plans & Features

511

3

0

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How do I transfer a phone from a multi-line prepaid account to an individual 25¢ a Minute Plan?

My child previously had their own go phone account using an iphone. A couple months ago, we moved their phone to our new multi-line prepaid plan. Now that child is out of the country until mid-May and we need to move them back to their individual account and change their plan to the 25-cents-per-min

Questions

 • More AT&T PREPAID Discussions

111

0

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STAND-ALONE Hotspot

Hi, I saw plenty of posts about making prepaid accounts into hotspots.Is there any plan that is set up exclusively for hotspots? - thanks

Questions

 • Data & Messaging Features, Internet Tethering

281

1

0

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Worst AT&T Experience Ever!

Wow! I’ve been an AT&T customer before ATT was in the cellular business. My NEC car phone in 1989 established the phone number I still have today. In the NY Metro Market, I went from Metro One to Cellular One to Cingular to AT&T. I suffered through the transition from TDMS to GSM. I had, until today

Questions

 • Apple

477

3

0

0

Recharge and rate plan change - money lost ?

Hi, I am on a $60 Gophone plan and it was up for renewal today. I made an online payment of $60+ taxes and I got confirmation that rate plan has been renewed. My balance was shown as $1. However within a few minutes of recharge I made a rate plan change to $45 online thinking that I will opt for tha

Questions

 • More AT&T PREPAID Discussions

321

1

0

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Two people wanting to get on a plan together who both have AT&T Next?

My friend and I both have AT&T Next and we are wanting to get on a plan together to lower costs. Is this possible when we are both in the middle of a plan? Would we both be paying less monthly?

Questions

 • Account Features

110

3

0

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AT&T Legacy DSL Price and Customer Service Review

Here is an honest review of a couple of experiences I have had with AT&T over the phone regarding some questioning I have done about their legacy DSL Internet service.As you may know, traditional DSL is not the fastest internet around but it may suffice for those of you who only want internet for ve

Questions

 • AT&T Internet Plans

228

1

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I need to remove an iPad from my plan

I have a family plan that has just 2 ipads on it.We are getting rid of 1 ipad and I need to REMOVE IT from the account. HOW can I do this?

Questions

 • Wireless Account

1.6K

2

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Data Usage

So I'm currently in the middle of my prepaid plans billing cycle and my data is running low. If I switch right now to an unlimited plan for my prepaid plan does it become effective immediately? Or would I have to wait until the next payment for the plan to reset and me to have the data available? Th

Questions

 • More AT&T PREPAID Discussions

87

2

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Problem with changing plan

I was in 60$/month plan last month and I wanted to change to 45$/month so I paid 45 dollars today at one of stores. Now I'm in 45$/month plan but I got massage from AT&T and it said the plan didn't renew due to my account balance. I called the number and it said I have 0 dollar on my account now. Ho

Questions

 • More AT&T PREPAID Discussions

140

1

0

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Interntational Plan Function on AT&T Website Not Functioning

I've tried over the past two days to set up an international plan for an upcoming trip to Austria and Germany. The country selections are available in the drop-down, but once I've selected them and continue through I receive an error message that says "Looks like we don't provide service for those a

Questions

 • Wireless Account

141

2

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Mobile Tariff Tax

Hi,It would be great if ATT announce Mobile Plans cost including taxes like other carriers do. Thanks,

Questions

 • Account Features

171

1

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Mobile Share Advantage

Hey all, I posted about this a while ago but was wondering about an update?  I have the 3GB Mobile Share Advantage Plan and I have hit the cap.  However, I have not been throttled.  I am NOT complaining, as full speed is great!  I was just wondering if there was a date set to when AT&T will actually

Questions

 • Data & Messaging Features, Internet Tethering

450

2

0

0

What will happen to my Beats Family Pass Now that Apple Owns Beats?

I got the $15 family pack for Beats and it is a great deal. The problem is that now, Apple possesses Beats Music and may be planning to rebrand the platform. If they change anything on their service, which is most-likely rebranding with the apple name, will I lose my subsrciption and the amazing dea

Questions

 • Tones, Games, Videos, More...

1.9K

4

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$75 Walmart Gift Card Offer NOT Received after 4 Months

I have had my AT&T PREPAID service activated with the $65 plan w/ AutoPay since November 17th, 2018 when I purchased a AT&T PREPAID phone from Walmart with the stipulation that a $75 Walmart gift card code would be texted to me after 3 months of payments. I have never received notification of this c

Questions

 • Plans & Features

257

1

0

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how many days to back out of wireless plan?

If I start a new wireless plan with A&T, is there number of days within which I can cancel the new plan? I know I have 30 days to return a new phone, but how many days must pass before I am stuck with the plan?

Questions

 • Wireless Account

917

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Help with Nokia Lumia 1520 EFT

Hi, I am considering buying this phone:  http://www.att.com/cellphones/nokia/lumia-1520.html  on a 20 month plan and would like to know whether I can;Terminate my plan at any time by paying the early termination fee of $325 (less $10 per month),It can be shipped to Australia (but obviously not have

Questions

 • Other Phones & Devices

564

1

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