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Changed AT&T GoPhone Plan Which Cancelled My Service

The title pretty much sums it up, I changed my service from the $45($40 with autopay) to the $35($30 with autopay) and when I did, it immediately terminated my service and demanded I paid another $35. I still had a week left on my previous plan before it would've renewed. Is there way I can get that

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965

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Traded in iPhone 8 Plus before paying it off

I have a billing question. I recently traded in my iPhone 8 Plus to get the new iPhone XS, however I still have payments remaining on the iPhone that I traded in, as I bought the iPhone 8 Plus through AT&T during a BOGO promotion. The iPhone XS I purchased is unlocked and I bought it from the Apple

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363

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If I change plans near the end of a cycle, will I be charged twice?

I have a data plan that throttles hotspot usage after 10gb. I’d like to switch to another plan that only throttles data in highly congested areas but I want to know if I would be charged twice on my next bill or if my bill would go up at all since the bill I’d like to switch to is actually $10 cheap

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727

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When ordering a phone from online

Does it come with an activated plan or do I have to take it to the local store after receiving it?

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1.1K

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The All New iPhone XR - Order Now!

Brilliant. In every way.   iPhone XR features the most advanced LCD in a smartphone—a 6.1-inch Liquid Retina display with industry-leading color accuracy and an innovative backlight design that allows the screen to stretch into the corners.1 Six stunning new finishes. Advanced Face ID

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54.9K

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Bringing an AT&T device to Straight Talk

If I purchase a phone from someone on an AT&T plan, and they have not yet paid off the device, can I just pop out the AT&T sim and pop in my ST sim and it work?

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2.5K

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AT&T Device Protection – Enroll Your Device or Learn How To File A Claim!

I have personally used AT&T Device Protection... twice within 6 months. Life happens don't wait until it's too late you get Device Protection or a case for that matter! Learn about AT&T's Device Protection below or file a claim.  If you are thinking, "I wish I would have enrolled when

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72.7K

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Canceling Mobile Plan from Canada

I traveled to the US 2 month ago. I bought a new sim card and I said to the AT&T staff I use the 40-$ plan for only 1 month, because I backed to Canada after that. Until now, however, I have charged 80$ for 2 months.I dont have any ID and password to make a live chat, dont have any customer service

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1.3K

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AT&T Unlimited Your Way Plans – Get The Scoop from the AT&T Community

Data Your Way is a Scroll Away AT&T is a pioneer when it comes to its products and services and we are doing it again! The Community Team is proud to announce our AT&T New Unlimited Wireless Plans!   Ready for the next level of communication and entertainment? Go to&nbs

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222.5K

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Penalty if change the plan while in contract?

Hi,I am thinking to change my plan to unlimited.  I haveFamilyTalk Nation 550 with Rollover and am still in 2 year contract.Is there going to be any penalty if I change the plan now? Thank you, Sam

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2.2K

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Transfer Primary Family Number

My wife and I have a family plan. My phone is the primary phone on the account. I'd like to transfer my primary phone number to a different carrier, but would like to keep my wife's number on the family plan. I may add additional phones to my family plan at a later time. Is there anything special I

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5.1K

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Next Plan Help! Can I swap upgrade with another line on the account?

I have a question regarding the Next Plan (which I wish I never signed up for!)...My phone (Samsung S5) is on the ATT Next Plan.  I am about 9 months into the plan.  My son broke his phone yesterday and cannot use it (he is not a Next Plan user).  I would like to give him my phone and buy an iphone

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1K

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Cheapest Iphone Family Plan

I know there are probably very many messages on this topic, But I need the cheapest available family iphone plan(I will explain the details below). I do not want a prepaid carrier, and I was wanting to stick with ATT. But if there is a substantial price difference, I would consider it. I have three

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39.2K

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The All New iPhone XS Max - Order Now With AT&T

Brilliant. In every way.     iPhone XS Max features a 6.5-inch Super Retina display with custom-built OLED panels for an HDR display that provides the industry’s best color accuracy, true blacks, and remarkable brightness.1 Advanced Face ID lets you securely unlock yo

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23.2K

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More Data, More Choices

Have questions about the new Internet Data Plan? Visit our site for facts about your data plan!     -ATTU-verseCare

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22.7K

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The All New iPhone XS - Order Now With AT&T

Welcome to the big screens.   iPhone XS features a 5.8-inch Super Retina display with custom-built OLED panels for an HDR display that provides the industry’s best color accuracy, true blacks, and remarkable brightness.1 Advanced Face ID lets you securely unlock your iPhone, log

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24.5K

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WPA2 Vulnerability - Things To Know From AT&T

On October 16, a researcher publicly disclosed a potential Wi-Fi security issue. The issue affects “WPA2,” the method used by most devices and routers to protect Wi-Fi traffic as it travels through the air. This is an industry-wide issue, and it could impact anyone using Wi-Fi. But it does have limi

Questions

2.9K

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Transfering Data Plans in an Account

I started an AT&T account way back in 2009, I got two iPhones with unlimited data plans (perk of my current job), one for me and one for my wife. After two contract renewals, I upgraded my phones and added two more lines for my sons. I got one a 5gb data plan and the other a 3gb data plan, but now I

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938

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AT&T Signature Program

Got an email from AT&T today... Great benefits, new name: AT&T Signature Program This program provides benefits to you as a qualified employee or member of your organization What is this all about?  Can't wait!  I am currently getting a discount through my employer (AT&T Premier) but cannot get this

Questions

6.5K

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Should I switch to the $160/four phones plan if I currently have unlimited data?

My current family plan hovers around $240+/month for four phones, two of which have unlimited data. I understand that at&t no longer offers unlimited data plans. The two phones with unlimited data typically use between 10-15 GB/month and although it is possible for us to cut back, I assume that if I

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4.8K

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