TO: MR. RANDALL L. STEPHENSON - CHAIRMAN AND CEO      AT&T Mobility LLC needs to create a GoPhone DATA plan that mimics the GoPhone voice plan (e.g. the GoPhone has a voice plan that one can purchase for one year at ?? minutes of voice calls - if the minutes are used before the one year expiration,

Hi, I am on a $60 Gophone plan and it was up for renewal today. I made an online payment of $60+ taxes and I got confirmation that rate plan has been renewed. My balance was shown as $1. However within a few minutes of recharge I made a rate plan change to $45 online thinking that I will opt for tha

I live in the US, and have a friend I started texting that lives in Canada. I have an unlimited texting plan, and I have unlimited data. Does texting her have additional fees?

My child previously had their own go phone account using an iphone. A couple months ago, we moved their phone to our new multi-line prepaid plan. Now that child is out of the country until mid-May and we need to move them back to their individual account and change their plan to the 25-cents-per-min

This is problem and answer: I had 30 Gb plan. Had a lot of rollover data. Reduced to 10gb, within a week realized I needed more. Called att to go back to original plan. Was told unlimited would be $24 less than original plan. Was not told I could not use hotspot on this unlimited plan. I am a full t

Wow! I’ve been an AT&T customer before ATT was in the cellular business. My NEC car phone in 1989 established the phone number I still have today. In the NY Metro Market, I went from Metro One to Cellular One to Cingular to AT&T. I suffered through the transition from TDMS to GSM. I had, until today

I'm not necessarily looking to do this but I'm just curious...If I'm midway through my Installment plan for an iPad Pro, is it possible to turn it back in or trade it for something else of equal or lesser value? How does that work? I've barely used it at all and it's in excellent/like-new condition.

Here is an honest review of a couple of experiences I have had with AT&T over the phone regarding some questioning I have done about their legacy DSL Internet service.As you may know, traditional DSL is not the fastest internet around but it may suffice for those of you who only want internet for ve

I accidentally changed my plan right after I purchased my preferred plan. I immediately switched it back. Now I am without service. Help please. I am on a fixed disability income and phone service is a must.

I have a family plan that has just 2 ipads on it.We are getting rid of 1 ipad and I need to REMOVE IT from the account. HOW can I do this?

I have a new GoPhone account for my new mobile hotspot.The Plan renews May-23-2015 and the Current Balance ($0.00) expires Jul-22-2015. I’m unclear about Plan Renewal date, Balance Expiration date, and how the balance is allocated. I have 3 questions: 1) If I refill my account with $100 Jul-21, will

My friend and I both have AT&T Next and we are wanting to get on a plan together to lower costs. Is this possible when we are both in the middle of a plan? Would we both be paying less monthly?

I've been a ATT customer for over 10 years with the unlimited everything plan. I got my first blackberry from them and my second blackberry after that. So a few years ago I got my first iPhone the 4s. So it s around October 17, 2014 and my iPhone 4s which is now 3 or 4 years old is running slow so I

Hi, I saw plenty of posts about making prepaid accounts into hotspots.Is there any plan that is set up exclusively for hotspots? - thanks

1Refill cards have varying expiration dates. $10 to $24 refill cards expire in 30 days, $25 to $99 cards expire in 90 days, and cards worth $100 or more expire in 1 year. If I charge USD 100 into my GoPhone account, will I still be able to use the $100 balance to pay for a $45/month unlimited data p

For years I've had a Nokia Lumia 635 with $40 auto-renew plan with 500 minutes and unlimited data and text. I ran out of talk minutes in the previous month of my plan, so I went to my online prepaid account and added $10. I did this one time before with no problems. This time, every time I made or r

I just wanna know if at&t can soon release the contract free version of ip6? Apple suggests that ip6 will start at 199 with a two-year contract or 699 without a contract. However, the price of adding one smartphone into any at&t plan is $15 for a contract free device v.s. $40 for a contract device.

Is there a plan for $10 if you have a child that goes to school because I was told there was but I didn’t get that plan.

Earlier today, I changed my plan (for two pay as you go lines) from the $2 daily to $65 monthly plan. I realised almost immediately that this was a mistake and that I should have chosen the $85 plan. I phoned and got an agent who told me that even though I phoned within an hour of the change there w

Another company offered me a Lifeline phone at a booth.  Android smart phone, 500 minutes per month, 1GB data and unlimited texting. I already have an AT&T phone and you offer Lifeline to other states. Why does AT&T not choose to offer Lifeline in Missouri? Other companies are making money in this m