Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (11)

Relevance

Accepted Solution

Official Solution

2018 FIFA World Cup - Channel Listing & Troubleshooting by AT&T (U-verse)

Hi all! It’s been four years since we saw Germany defeat Argentina in a nail-biting, dramatic final and needless to say, with all 64 games available live, we are ready for the 2018 FIFA World CupTM to finally KICK off!   Channel Listing   Didn’t make the trip to Russia? No swea

Questions

 • Watching U-verse TV

25.4K

1

0

0

Accepted Solution

Official Solution

U-verse Internet and TV Down - Quick Fixes & Solutions from AT&T

If you have just started having trouble or your service has been acting up for some time, check out some troubleshooting steps below. These steps below have been provided by the U-verse Community Managers and are the most common fixes based on their interactions with other forums members. Note:

Questions

 • Watching U-verse TV

24.7K

5

0

Accepted Solution

Official Solution

Pixelation on recordings while Live TV is okay.

Live TV on U-verse is working fine.  Getting a lot of pixelation during playback of recordings.  I have rebooted the DVR but the problem persists.  Suggestions?  I am on a CAT6 network, so COAX is not a variable.

Questions

 • U-verse TV Equipment

3K

3

0

0

Accepted Solution

Official Solution

Pixelation issues on wired Uverse cable boxes. How to solve it with use of the Ethernet IN port

I have a problem with pixelation on an ATT wired Uverse cable box that is 3 floors away from my router.     I have had this diagnosed by ATT Technicians multiple times.    They reset my network and get everything in sync but over time the pixelation returns.     I have grown tired of the constant re

Questions

 • AT&T Internet Features

593

1

0

0

TV PIXELATION since bandwidth upgrade

Looking for any assistance here with my Uverse tv service.  July 6 weeks we upgraded our bandwidth from the 18Mb tier to the 45Mb level.  Since the upgrade we have had the following issues. When we record a single program and try and watch another channel the tv signal the picutre and audio pixelate

Questions

 • Watching U-verse TV

502

9

0

0

All programs recorded on every Wednesday night at 9:00 PM (Central) pixelate

I had Uverse TV, along with Gigapower Internet service installed about 1 month ago. Have a Pace 5268AC Gateway with 1 DVR and 2 wired receivers, all connected through HPNA (coax) to the gateway. I record multiple programs throughout the week, with most recordings happening during primetime (7-10 pm

Questions

 • 2017

36

0

0

0

Arris NVG589 Modem: ATTs Best?? OR is there a better one on the Market??

To start, Im not a total tech saavy person but i know enough to b dangerous.  I currently have the Arris NVG589 and we have wireless signal problems and also pixelation on our TV service on ALL of our TVs (Wireless or ethernet).  I have read that there is such a problem between these modems and pict

Questions

 • AT&T Internet Equipment

528

3

0

0

Arris NVG589 Router: ATTs Best?? OR is there a better/newer one available on the Market??

EDITED from July 27:  To start, Im not a total tech saavy person but i know enough to b dangerous.  I currently have the Arris NVG589 and we have wireless signal problems (Currently have 45mbps service) and also pixelation on our TV service on ALL of our TVs (Wireless or ethernet).  I have read that

Questions

 • AT&T Internet Equipment

6.5K

3

0

0

Pixelation on UVERSE TV - started around July 2017/got less/now back last week on more channels

Problem started around June 2017. AT&T tech came to house July 2017 & could not fix. Called back few days later and said it was AT&T equipment problem and date to fix was unknown. Problem became less late summer. Now came back last week on channels (ABC,NBC, PBS) that were clear of this

Questions

 • U-verse TV Equipment

2.2K

8

0

0

All programs recorded on every Wednesday night at 9:00 PM (Central) pixelate

I had Uverse TV, along with Gigapower Internet service installed about 1 month ago. Have a Pace 5268AC Gateway with 1 DVR and 2 wired receivers, all connected through HPNA (coax) to the gateway. I record multiple programs throughout the week, with most recordings happening during primetime (7-10 pm

Questions

 • U-verse TV Equipment

258

4

0

0

Pixelation and slow Internet performance

The ATT guys dug up my next-door neighbor's yard a couple of weeks ago and since then I've had intermittent outages where the Internet crawls and TV pixelates. Called tech support several times and eventually they said I needed a new gateway. Got the new gateway, installed it 9 days ago and I'm stil

Questions

 • AT&T Internet Features

744

7

0

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.