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Not Receiving Verification Codes from App - Solutions From AT&T

Many apps use Two-Factor Authentication to verify your identity. If you're like me and switched your phone recently, you need to verify your identity with some apps like Gmail or PayPal in order to use them. If you do not see the text messages, the steps below may help: Checked your blocked mess

Questions

 • Data & Messaging Features, Internet Tethering

4.7K

5

0

Accepted Solution

Official Solution

Why is ATT disabling visual voicemail on Pixel phones?

So my girlfriend just got her brand new pixel 3, unlocked straight from google. We have friends who are on Verizon who also did the same (went the unlocked route, and bought directly from google as well.)  However, in the dialer app, we noticed something strange: our friends phones had a dedicated t

Questions

 • Data & Messaging Features, Internet Tethering

26.9K

80

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NFL Football Troubleshooting - Tips & Solutions From AT&T (U-verse)

It is Football Season!   We love football. We don't like it when we can't watch it! If you're having trouble with the broadcast, the steps below can help!    The Fastest Fix A reset is one of the fastest fixes for TV service issues and the dreaded red x. Modem (Re

Questions

 • Watching U-verse TV

10.4K

1

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Accepted Solution

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Pixel 3 XL WiFi Calling

Really bummed about Pixel 3 being a Verizon exclusive.  Will AT&T support WiFi calling on the Pixel 3?  I know they don’t for the Pixel 2.  WiFi calling is an absolute must where I live.  I was really looking forward to the Pixel 3 and thought surely AT&T would offer a Pixel this time around. 😕

Questions

 • Android

11.7K

33

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0

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Official Solution

LTE no longer working--on my phone? in my area?

I live at/near Aurora, Illinois, a city often considered a suburb of Chicago.  I recently noticed that my Google Pixel XL no longer uses LTE.  It uses 4G instead, except when making a phone call it goes into H+ .  I don't know whether other AT&T customers in my area are seeing the same problem.I ran

Questions

 • Android

556

3

0

0

Pixel phones: Why not AT&T?

It's been recently announced that the OTHER major carriers will be selling the Pixel line of phones.  Why not AT&T?

Questions

 • Android

339

7

0

0

SMS/MMS Not Always Delivered/Received

Not sure why my original post was deleted, so I'm posting this again and hoping for some help! Bear with me if I'm a little long-winded here, but here's a TL;DR: For months now, I've had intermittent issues with receiving and sending MMS and sometimes SMS on five different Pixel devices.  The story:

Questions

 • Android

2.1K

5

Microcell and wifi won't work at the same time

Since the newest update of my Pixel. I've begun to notice that when I am at home my phone won't connect to our WiFi. It works everywhere else but won't at my house on my Pixel or our Note. I've done all the steps to try and reset both devices /router and nothing changes.

Questions

 • AT&T Cell Booster

501

7

0

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Call Waiting not work - Google Pixel

I have ATT Pay As you Go plan and a Google Pixel Phone.  I have call waiting turned on on the phone settings, but all I get is a single peep and the call goes right to voicemail. Please help.

Questions

 • Plans & Features

461

1

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Bring Google Pixel to AT&T and get up to $360 in bill credits

I moved my phone number and Google Pixel to AT&T during the Google Pixel promotion (before June 30th). I am confident that I qualified for this promotion, however the promotion is no longer listed anywhere and when I talked to an AT&T representative on the phone, they had no idea what promotion I wa

Questions

 • Wireless Billing

1.4K

18

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VoLTE and HDVoice not supported for Google Pixel XL

My Questions is why is at&t the only provider that does not support VoLTE or HDVoice for non at&t branded Phones. I bought the Google Pixel XL from the google play store and a LG Sport Watch from at&t. I can not use at&t's NumberSync Service because they will not support my Pixel with VoLTE and HDVo

Questions

 • Data & Messaging Features, Internet Tethering

6.4K

16

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When will AT&T begin support for RCS in Android Messages?

I really want to know since their name is on the list of carriers that said they would support it, but we have not heard anything else about it since then.

Questions

 • Data & Messaging Features, Internet Tethering

10.2K

11

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Google Pixel MicroCell Support

For those of you wandering, the Google Pixel works seamlessly with the 3G MicroCell. In the other hand, WiFi Calling on the Pixel is not currently available.I'm sure I wasn't the only one wandering about this and hope it answers some questions.

Questions

 • AT&T Cell Booster

2.3K

16

0

iPhone6S to Google Pixel

Hello,  I would like to switch my iPhone6S to google Pixel that I already bought. How do i go about doing the switchover? I dont know if my iPhone has a SIM or not. Thank you.

Questions

 • Apple

774

1

0

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Available devices

Why does AT&T not offer the Pixel or OnePlus devices.  People who use your wireless services want more options than just Apple or Samsung(Which you charge more for btw than unlocked phones).  Please give us more options than you currently offer.  Or at the very least please stop restricting certain

Questions

 • Samsung

412

8

0

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Problems with sending texts from Pixel 2XL on Wireless?

I'm trying to solve a problem. I have a Pixel 2XL and sometimes when I send iPhone users a text they don't receive it. Likewise, I sometimes don't receive theirs. It doesn't happen all the time. I have spent months on tech support with AT&T, Apple and Google and nobody can solve my problem. Google s

Questions

 • Android

214

1

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Pixel 2 XL & VoLTE Call Audio Issues

Has anyone that is using a Google Pixel 2 XL on AT&T experienced issues with audio during calls while VoLTE is enabled on Android Oreo 8.1? Basically when the audio issue happens, neither I or the person I'm calling(or receiving the call from) can hear each other for the first 10-15 seconds.  The li

Questions

 • Device Features

525

1

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