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Random Spikes of High Ping and Latency

I currently have AT&T U-Verse and I'm on the AT&T Internet 25 plan. My router is the NVG599 and I am connected to a wireless access point, 2 wireless tv receivers, 2 wired tv receivers, 2 wired Xbox One's, 2 wireless laptops, 3 phones, and a Kindle.  I like to play lots of games and so does my littl

Questions

 • AT&T Internet Equipment

16.1K

6

0

Accepted Solution

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Check your AT&T internet speed

  Check Your Internet Speed         To Begin a Speed Test: Prepare your network to get accurate results   Delete your browser’s Cache, Cookies, and Temporary Internet Files. To find out how please go here Stop all downloads, str

Questions

 • AT&T Internet Features

153.3K

12

0

0

Accepted Solution

Official Solution

Wireless Receiver Brings Down Network When Plugged Into Ethernet

I have a 2-wire 802.11b/g gateway connected to a wired u-verse DVR and a u-verse WAP for the wireless receivers.  I then have 2 wireless receivers.  One of the receivers I use wirelessly, but the other is connected via ethernet because its primary location is very far from the WAP.  Both receivers a

Questions

 • U-verse TV Equipment

6.4K

18

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0

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can get icmp reply

I have a model 3801GHV and for the life of me I can't figure out how to adjust the settings to allow me to get an ICMP ping reply back to my laptop. I can ping everything inside the network except the gateway, it doesn't reply and lets nothing else reply either which sucks because I'm studying for m

Questions

 • AT&T Internet Equipment

3.1K

3

0

0

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Official Solution

Experiencing lag spikes while gaming causing disconnects with ATT Fiber

Since having ATT Fiber installed three months ago I have experienced occasional lag spikes causing disconnects during online gaming. These spikes occur about every 10-20 minutes and tend to last a couple seconds. Has anyone else experienced this issue, and is there anything that can be done to solve

Questions

 • AT&T Fiber Account

1.9K

1

0

0

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High Latency & Ping - What You Need to Know

Ping & Traceroute First things first, check out what is acceptable latency? If you are not familiar with ping or traceroutes, check out The Basics section. What is acceptable latency? 0 - 150ms means the connection is great 150 - 300ms is acceptable  Over 300ms may indicate an issue Pl

Questions

 • AT&T Internet Features

11.3K

6

0

ATT Routing Issue (other post deleted?)

It looks like my last post may have been deleted, I cannot find it anywhere. I seem to be having latency issues, specifically regarding Steam and CS:GO.  I used to be able to connect to official Valve servers and get anywhere from 3MS to 20MS ping.  However, about 2 months ago, I cannot get connect

Questions

 • AT&T Fiber Equipment

697

2

0

0

ping skyrockets whenever used

anytime I ever use the internet for anything the ping goes from around 40 to 20,000-50,000 and stays like that for 5 some minutes and I never can get anything done. YouTube or just playing games kills it and we've had internet for not even 4 months now and it's ridiculous how awful the experience ha

Questions

 • AT&T Internet Equipment

146

3

0

0

Constant Lag while Gaming with AT&T Fiber?

Hi guys!I have been having an issue with constant ping spiking while playing video games, but not really noticing it anywhere else.I have just gotten AT&T Fiber, the modem is connected to two Ruckus wireless boxes that were wired into the ceiling of our new home. I do not have the ability to hard wi

Questions

 • AT&T Fiber Account

1.8K

1

0

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U-verse Latency Issue

Here is a few trace routes that I ran this morning.  This was from a desktop computer connected directly to the modem.  I have the NVG510.  The wireless network was turned off and there was no other traffic on the connection other then the trace route.  Any idea why i'm seeing such high latency to t

Questions

 • AT&T Internet Features

1.2K

5

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New uverse gateway lowered ping significantly?

Hi there!  I'm hoping someone could help me with an interesting question.  I have a friend in the same city as me that just moved (not far, about a mile.)  When he moved, he turned in his old uverse equipment, and got new equipment. Please note that we have the same Uverse internet service.  Now, hi

Questions

 • AT&T Internet Features

322

2

0

0

Lag Spikes

I've been noticing large amounts of spikes while doing anything on the At&t router. I can't manage to play a single match of any game or play a game without consistent drops in the connection. (Blizzard, Steam, Runescape, just browsing the web on Google Chrome and even getting spikes on Discord whic

Questions

 • AT&T Internet Features

393

4

0

0

QoS or other method to improve online gaming packet loss / ping with Pace 5268AC modem/router.

Hello all, My problem is this: When I get off work in the evenings and try to use my Xbox One for online gaming, I experience extensive network issues ("lag") to the extent that the game is unplayable. It happens every night like clockwork. Very rarely does it happen in the middle of the day or afte

Questions

 • AT&T Internet Equipment

13.4K

1

0

Internet ping time jumps make gaming unplayable

I have Internet 50mbps/10mbps the fastest available at my address, it runs over ancient copper wires.  When I try to play games such as pubg mobile, it's unplayable.  I start a relatively ok ~60ms, but it will randomly jump to 200-400+ms, and then often so high it causes a server time out.  When I r

Questions

 • AT&T Internet Installation

885

7

0

0

Extremely High Latency And Packet Loss

I've been dealing with high ping for two weeks straight. Every few seconds it'll shoot up to 1000+ ms, rendering my internet useless. I've tried contacting tech support, they didn't know what latency is. They sent out a technician, everything's green across the board on my network, so he couldn't do

Questions

 • AT&T Internet Features

12.3K

38

0

Terrible latency/peering from Level3

I want to preface this by saying that this isn't a new issue and it has been happening for maybe 2 years now. My main issue is with online games, but it impacts other aspects of my internet experience as well. I usually play online PC games on US servers. Both US East (Virginia) and US West (Sea

Questions

 • AT&T Internet Features

1.2K

2

0

0

Why is my desktop's IP not consistently accessible from my iPhone on the same LAN?

I just got Fiber 1000 installed yesterday, and the gateway (router) is ARRIS BGW210-700. I'm a software engineer and have run my own local server on my desktop, whose IP is: 192.168.1.[redacted] When I try to browse to that IP (or to http://mycomputername.local) from my iPhone, it doesn't work. Simi

Questions

 • AT&T Fiber Equipment

268

2

0

0

High Ping While Gaming on Only One PC

I'm not too computer literate, so bear with me here. Lately I've been having constant ping spikes on my pc while playing Guild Wars 2. I tested it on my dad's pc and his connection is fine. I only have trouble on my own pc. I ran a virus scan using panda antivirus and nothing came up. I've also trie

Questions

 • AT&T Internet Features

744

9

0

0

Pace 5268AC DMZ Pinging external address

I have fiber on the Pace 5268AC FXN and I connected my cisco rv325 router and put it in the DMZ+ on the Pace modem (since you can't bridge directly).  My cisco is showing the external ip on the wan port.  My problem is that I can ping the external address from outside and I want that to be blocked.

Questions

 • AT&T Internet Equipment

901

7

0

0

Latency/6rd Continuity Failures, Issues with DNS Servers

I'm having packet loss failures for the past month when my devices pinging the ATT DNS servers (68.94.156.9 and 68.94.157.9). NVG589 Max Plus 18Mb internet connection. This is causing major intermittent latency issues on all of my devices. My normal 15-30ms ping is spiking to 700-1000ms periodically

Questions

 • AT&T Internet Features

441

2

0

0

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