Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (26)

Relevance

Accepted Solution

Official Solution

Did you accidently set off your security alarm?

False alarms can be annoying and are often costly. If you don't have enough time to disarm your system after accidentally triggering your alarm, you can adjust your entry/exit delay timer and avoid potential false alarm fines.

Questions

 • Other

5.1K

1

0

0

Accepted Solution

Official Solution

Rewards card fraud

Have got a question we recived a rewards card and and used it to renew my IOLO System Mechanic Utilitys subscribtion about 3 weeks ago and found out they took the rewards money but canceled my system mechanic services invalidated my licence key and banned me from site after inquiring about rewards c

Questions

 • U-verse TV Account

1.9K

1

0

0

Accepted Solution

Official Solution

How to get the PUK code – Instructions from AT&T

If you locked your SIM and do not remember the code, we have you covered. How to unlock a SIM with a PIN Unlock Key (PUK) Go to your account overview within myAT&T and open the My Wireless section Scroll to My devices & add-ons and choose the device that needs a PUK code Sel

Questions

 • Wireless Account

15K

6

0

Accepted Solution

Official Solution

Where's the verification pin for Mobile Security app on my iPhone?

I've downloaded the Mobile Security app on my iPhone X.It has me put in my phone number for verification and says it will send a text with a pin number.  It never comes.  I can't get past that set up screen until ATT sends the text.  What's the hold up?  Is there a glitch?

Questions

 • Account Features

1.3K

5

0

0

Accepted Solution

Official Solution

Never setup Parental Control PIN but can't watch in app

I want to watch programming in the U-verse app but keep doingge an error that I need to change the parental control settings. I have not turned on any parental controls & did not set up a PIN it still asks for a PIN which of course I do not know. I'm out of town & not beat the receiver, so I can't f

Questions

 • Watching U-verse TV

9.4K

3

0

0

Accepted Solution

Official Solution

AT&T Remote Call Forwarding – Legacy Landline

    Remote Call Forwarding is an easy way to turn on Call Forwarding when you’re away from home. With remote access, you can use any phone to redirect your calls to a number where you can be reached. To use the service, you'll need a special access telephone number and PIN. If you alread

Questions

 • AT&T Phone Features

35.7K

5

0

How to arm and disarm your Digital Life System

This video will teach you how to enter and exit your home without accidentally setting off your alarm. It also explains the difference between your PIN and Passcode.

Questions

 • Device Troubleshooting

2.1K

1

0

0

Lock Screen PIN Stopped Working

Strangest thing just happened to me... On my Samsung Galaxy S4 Mini, the lock screen PIN doesn't work. I've been using the same PIN multiple times daily for 7 months now and have never changed it. But this morning I wake up, try to go into my phone, and it keeps saying Incorrect PIN. (What the heck?

Questions

 • Samsung

1.4K

5

0

0

How to reset security PIN

I can't remember my 4 digit security PIN number, you know the one they ask you for to access your account? How can I reset this from My AT&T?

Questions

 • AT&T Internet Security

2.2K

1

0

0

I need a pin

Hello my name is Ari Jacob I need help setting up my pin to my account with phone number

Questions

 • Online Account Access

214

1

0

0

Mobile security app - not receiving PIN

I enter my cell number and request a PIN to start the mobile security app - get the following screen below - no PIN ever arrives via text - deleted app and downloaded it again , same results this is on iPhone XS iOS 12.3.1 anyone háve suggestions ? Thanks   

Questions

 • Apple

195

0

0

0

Unlock SIM...Is there a default PIN???

I have a Kyocera Hydro Air C-6745 Mothly Go-Phone Prepaid set to auto-pay which is great.However, going through the manual and finding the "Set up SIM card lock" under the Security Tab, clicking thru to "Sim card lock settings" and selections "Lock SIM card", check box, UN-greys the "Change SIM PIN"

Questions

 • Android

3.3K

3

0

0

Impossible to CANCEL prepaid from overseas!

I have been trying for 3 months to cancel my prepaid auto billing and nothing works! 1. PIN won't come through as I am in Australia when trying to set up online account.2. Number given to call AT&T in USA for prepaid on this forum has been disconeccted.3. Last 4 digits on phone number DO NOT work as

Questions

 • More AT&T PREPAID Discussions

478

3

0

0

Cant logon prepaid account with 10 diigit acct number and 4 digit pin, but AT&T can....why?

I am not been able to login to my AT&T prepaid account from my home PC.  I go to www.paygonline.com which brings up the login page.  I type in my 10 digit phone number and my 4 digit pin and I get a message that says Error!The system cannot sign you in at this time. Call 611 for help. When I speak t

Questions

 • Account & Usage

223

1

0

0

remote access call forwarding access code change

I need to get a new access code (pin) that is used as authentication when I use my POTS service's remote access to call forwarding feature.  Please point me in the direction to where or to whom can help me with this as soon as possible.  Its seems those I've spoken with aren't familiar with this ser

Questions

 • AT&T Phone Features

3.4K

7

0

AT&T Messages and PIN Code

I lost my phone and am waiting for a replacement. I am trying to view my messages online with AT&T Messages yet after I login it asks for the PIN number that was sent to my phone. If I had my phone with access to text I would not need to login online to AT&T Messages. Is there any other way to do va

Questions

 • Data & Messaging Features, Internet Tethering

2.1K

1

0

0

Attempting to Port Number from AT&T Landline to Ooma

I've been holding onto my landline for a very long time and it is now time to ditch it. I am on a barebones landline plan with AT&T for what started at $19.99 a month and is now to $44. I am trying to port the line to Ooma and it keeps getting rejected because it says invalid PIN. I am not aware of

Questions

 • AT&T Phone Account

1.1K

1

0

0

AT&T Prepaid Account Number and PIN

I eagerly want to know my AT&T Prepaid Account Number and PIN.I am using the auto-pay, so I do not receive any bill with the account number.I called 611, but it only provides pre-set robotic options to choose from, without an option to obtain my account number and PIN.Please help. The location of my

Questions

 • Account & Usage

536

1

0

0

Can't Change Front Door Lock Master PIN

I have followed in detail the instructions for changing my front door lock Master PIN Code, but nothing will take.  It confirms the receipt of a new code after the "PIN # 1 # New PIN # " process, but when I try to use the new PIN, it doesn't work - only the original PIN will operate the door.  It se

Questions

 • Device Troubleshooting

902

4

0

0

Cannot access any channels due to parental control, but I have no pin set

U-Verse TV: Every channel is blocked due to parental control, and it asks me to insert my pin. However, when I insert it, it tells me that "no pin has been set yet. Go to your settings menu to set one". So I click Options then Parental Controls, and I enter our preferred 4-digit pin, but it repeats

Questions

 • Watching U-verse TV

1.2K

2

0

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.