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How to arm and disarm your Digital Life System

This video will teach you how to enter and exit your home without accidentally setting off your alarm. It also explains the difference between your PIN and Passcode.

Questions

 • Device Troubleshooting

1.9K

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Accepted Solution

Official Solution

Did you accidently set off your security alarm?

False alarms can be annoying and are often costly. If you don't have enough time to disarm your system after accidentally triggering your alarm, you can adjust your entry/exit delay timer and avoid potential false alarm fines.

Questions

 • Other

5K

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Security and privacy risk on MyPrepaid customer account portal

I am absolutely shocked at the lax security you have on the Prepaid customer account portal, att.com/myprepaid.  Your customer account portal website permits only 4-digit passwords: nothing longer than 4 digits, no letters, no symbols. This serious security and privacy lapse is compounded by the use

Questions

 • Online Account Access

487

9

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I need a pin

Hello my name is Ari Jacob I need help setting up my pin to my account with phone number

Questions

 • Online Account Access

172

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How to reset security PIN

I can't remember my 4 digit security PIN number, you know the one they ask you for to access your account? How can I reset this from My AT&T?

Questions

 • AT&T Internet Email & Security

2.1K

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Attempting to Port Number from AT&T Landline to Ooma

I've been holding onto my landline for a very long time and it is now time to ditch it. I am on a barebones landline plan with AT&T for what started at $19.99 a month and is now to $44. I am trying to port the line to Ooma and it keeps getting rejected because it says invalid PIN. I am not aware of

Questions

 • AT&T Phone Account

959

1

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remote access call forwarding access code change

I need to get a new access code (pin) that is used as authentication when I use my POTS service's remote access to call forwarding feature.  Please point me in the direction to where or to whom can help me with this as soon as possible.  Its seems those I've spoken with aren't familiar with this ser

Questions

 • AT&T Phone Features

3.2K

7

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Unlock SIM...Is there a default PIN???

I have a Kyocera Hydro Air C-6745 Mothly Go-Phone Prepaid set to auto-pay which is great.However, going through the manual and finding the "Set up SIM card lock" under the Security Tab, clicking thru to "Sim card lock settings" and selections "Lock SIM card", check box, UN-greys the "Change SIM PIN"

Questions

 • Android

2.9K

3

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I have $25 in my GoPhone account, got a $25 dollar card for my $45 dollar bill, and it won't work...

Why can't I add a 25 dollar gophone card to my account? I have a 45 dollar plan, but already had 25 in my account. Can I only purchase 45 dollar cards even if I have enough to pay for my bill with my 25 in my account and new 25 dollar card? This is bull if so, and I'm going to switch plans due to th

Questions

 • More AT&T PREPAID Discussions

383

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Impossible to CANCEL prepaid from overseas!

I have been trying for 3 months to cancel my prepaid auto billing and nothing works! 1. PIN won't come through as I am in Australia when trying to set up online account.2. Number given to call AT&T in USA for prepaid on this forum has been disconeccted.3. Last 4 digits on phone number DO NOT work as

Questions

 • More AT&T PREPAID Discussions

430

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AT&T Messages and PIN Code

I lost my phone and am waiting for a replacement. I am trying to view my messages online with AT&T Messages yet after I login it asks for the PIN number that was sent to my phone. If I had my phone with access to text I would not need to login online to AT&T Messages. Is there any other way to do va

Questions

 • Data & Messaging Features, Internet Tethering

2.1K

1

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Lock Screen PIN Stopped Working

Strangest thing just happened to me... On my Samsung Galaxy S4 Mini, the lock screen PIN doesn't work. I've been using the same PIN multiple times daily for 7 months now and have never changed it. But this morning I wake up, try to go into my phone, and it keeps saying Incorrect PIN. (What the heck?

Questions

 • Samsung

1.4K

5

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Cant logon prepaid account with 10 diigit acct number and 4 digit pin, but AT&T can....why?

I am not been able to login to my AT&T prepaid account from my home PC.  I go to www.paygonline.com which brings up the login page.  I type in my 10 digit phone number and my 4 digit pin and I get a message that says Error!The system cannot sign you in at this time. Call 611 for help. When I speak t

Questions

 • Account & Usage

201

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AT&T Prepaid Account Number and PIN

I eagerly want to know my AT&T Prepaid Account Number and PIN.I am using the auto-pay, so I do not receive any bill with the account number.I called 611, but it only provides pre-set robotic options to choose from, without an option to obtain my account number and PIN.Please help. The location of my

Questions

 • Account & Usage

248

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Nokia Lumia is Requesting a PIN Code when I Use Other SIM Cards, but Not ATT (I Live Overseas)

Hi,I purchased a Nokia Lumia at Amazon, but as I am based outside the USA, I wanted to use the Sim-Card of my home provider. Unfortunately, the phone requires a PIN Code, when I put another SIM. The phone has not been registered in the US, and it is a GoPhone.Could anyone please help?Thank you.

Questions

 • More AT&T PREPAID Discussions

93

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Can't Change Front Door Lock Master PIN

I have followed in detail the instructions for changing my front door lock Master PIN Code, but nothing will take.  It confirms the receipt of a new code after the "PIN # 1 # New PIN # " process, but when I try to use the new PIN, it doesn't work - only the original PIN will operate the door.  It se

Questions

 • Device Troubleshooting

872

4

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More passcode stupidity....

Once again I'm trapped in the passcode cesspool of the ATT accounts pages. We need to initiate a claim, and must enter our PIN/Passcode. Early this year I went through a dozen different steps and phone calls in order to circumvent the system's repeated "Looks like we can't find your info. Check it a

Questions

 • Wireless Account

548

1

Cannot access any channels due to parental control, but I have no pin set

U-Verse TV: Every channel is blocked due to parental control, and it asks me to insert my pin. However, when I insert it, it tells me that "no pin has been set yet. Go to your settings menu to set one". So I click Options then Parental Controls, and I enter our preferred 4-digit pin, but it repeats

Questions

 • Watching U-verse TV

894

2

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Mobile security app - not receiving PIN

I enter my cell number and request a PIN to start the mobile security app - get the following screen below - no PIN ever arrives via text - deleted app and downloaded it again , same results this is on iPhone XS iOS 12.3.1 anyone háve suggestions ? Thanks   

Questions

 • Apple

176

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Cant connect my HP Printer (3510 or 3511)

Hi, everyone!  I am using the U-Verse router and I can't get my HP printer to connect. I had it connected to a different router somewhere else (not with ATT internet), but it uses WPS or Pin setup, neither of which can I figure out how to work with ATT. Is there a way to set it up? Or can I use a di

Questions

 • AT&T Internet Equipment

1.7K

3

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