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Cannot pick up online order in-store without card device was ordered on?

Hi, so my dad bought me a new phone online. I'm an authorized user on his account. From what I understand, I just need a government ID when I walk into the store to get the device. But, they also told me I need to bring the actual card he ordered the device on? But, like, this isn't stated on the or

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Fraud or In Progress?

I went to my local AT&T store and discussed leaving Sprint. After learning my options, I decided to go with this company. I was told because of my busy schedule I could simply order online then stop in the store and pick up my phone to avoid any type of wait. That's just what I did. I placed an orde

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