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Switched/upgraded phones - DATA ISSUE

I’ve had an iPhone 5 16Gb for a couple of years. My parents ordered me an iPhone 6 32Gb (off of Amazon not Apple) and received it in the mail yesterday. I am just now realizing that my text messages (not iMessage) won’t go through. My data is turned on but the LTE sign doesn’t pop up & when I turn o

Questions

 • Apple

104

2

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Lied to by 611 customer service

I am writing today about my experience of being the "best part of at&t". My morning starts off by me having issues online with trying to order a refurbished tablet at att.com. I call 611 on my cellular phone and an att rep picked up the phone and assured me she could place the order for me. I told h

Questions

 • Other Phones & Devices

248

3

0

0

Can an incoming-call blocking-feature be added to home and wireless phones?

I'm tired of getting calls from a person named Michelle at the number, 661-***-****, who, every time she calls me, tries to sell me, first, a lottery ticket, and, then, diabetes medical-care equipment. I have told her repeatedly that I don't even have diabetes. Therefore, I want to keep her from cal

Questions

 • Device Features

972

1

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Bargain Android phone

I made an impulse buy on eBay and bought a new Samsung Galaxy Alpha for $219. No box or charger, but otherwise perfect condition.If you never heard of it, I'm not surprised. It was gone almost as soon as it was introduced.Call the following a review or recommendation, but if you need an inexpensive

Questions

 • Android

412

5

0

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Why don't ATT customer care representatives notate accounts properly.

I have theory and I love anomolies.   The theory is as follows.  ATT employees do not notate the account in order that ATT does not have to honor what is said to its clients.  A user must request to have someting notated and then request the customer service person repeat the notation to the account

Questions

 • Wireless Billing

688

1

0

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Microcell stopped working on 2 phones after vacation, still works for everyone else.

My parents went on vacation and when they got back, neither one of their phones will connect to the Microcell anymore.  Never had a problem before and all of our other phones still connect to the Microcell like normal.  I have tried pretty much everything I could find in the forums so I am reaching

Questions

 • 3G MicroCell™

629

6

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Can someone help me close my account once and for all?

Good morning- I'm looking for a way to close my AT&T account once and for all.  I switched to Project Fi in August, 2017, but despite my repeated efforts to close my AT&T accounts, the company has been unresponsive and now is trying to send me to a collections agency for an account I no longer have

Questions

 • Billing & Payments

283

1

0

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AT&T Says One Flat Rate Pays For Everything: Really?!

On the phone today, an AT&T sales rep told me that she herself is a Spanish-speaking Colombian and that one of the Nokia Lumia 520 Windows 8.1 AT&T Go Phone smartphone wireless calling plans costs just a monthly flat-rate of $30 per month, regardless of any "unlimited" calls or messages that I ever

Questions

 • More AT&T PREPAID Discussions

290

1

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Ready to jump ship and extremely frustrated!! Please help. Bad info on Sambung BOGO

Please help me. I am sooooo very frustrated at this point. This makes absolutely no sense that the credits have not been correctly applied to my account. This all started around February 2016 when I combined bills and changed my plan. Around February 2016, I added a 4th line and purchased a new phon

Questions

 • Wireless Billing

270

7

0

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Confusion on the speakers of iphone 7 plus

I’ve bought a used iphone 7 plus now I know that it has a stereo speaker system. But I’m a bit concerned about it’s sound output, the bottom firing speaker works perfectly fine I’m just a bit curious to know that does both of the speakers sound the same or the speaker attached to the earpiece is a b

Questions

 • Apple

147

0

0

0

Phone for any carrier

Question resolved.....

Questions

 • Other Phones & Devices

444

4

0

0

Accepted Solution

Official Solution

Switching sim between phones

I oringally purchased an AT&T Samsung Galaxy S8 from AT&T and then got an IPhone 8s from Best Buy which I am currently using. I want to switch between the phones. I got another galaxy. can I switch the sim in between phones as I please without a fee or charge to my account?

Questions

 • Data & Messaging Features, Internet Tethering

186

1

0

0

Accepted Solution

Official Solution

Samsung Galaxy Note 4 Pink or Bronze Gold

What are the chances of the Samsung Galaxy Note 4 in Pink or Bronze Gold being available at AT&T and when? I don't understand why Samsung didn't release all colors at the same time for all the carriers, they could've sold more phones.   The standard black and white phones are BORING!

Questions

 • Samsung

2.7K

3

0

0

Accepted Solution

Official Solution

Guys, do the US version of honor 7x would work with 4g lte on prepaid?

I'm going to buy this new phone, but before I want to be sure if is going to work 4g lte on at&t prepaid. Thanks!

Questions

 • Android

4.7K

5

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