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Dropped Calls & Low Signal - Technical Support From The AT&T Community

Zero Bars or No Network HelpMany things can affect your wireless signal, some will surprise you! Learn about what can affect your wireless signal, and what you can do to improve it. Signal Loss - Is It Us or Something Else?Environmental Factors - Dead ZonesAt my sister’s house, there is one sp

Questions

 • Network Coverage

88.1K

41

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AT&T Troubleshoot & Resolve - A Tool For All Service!

Service Down? Fix it Now With Our Online Tools    Your One Stop Shop For Your Troubleshooting Needs Having trouble with your mobile device? Is your TV service acting up? Is your internet too slow or not working? Is that remote giving you trouble? Is the new Mobile Hot Spot not working

Questions

 • Network Coverage

19K

4

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Samsung S22 Speakers make an Annoying Crackling/Static Noise

My new S22 has been giving me problems with all of the speakers, they make a crackling noise whenever music, ringtone, alerts, or when I talk on the phone. This usually happens when I arrive in another city by plane, I turn my airplane mode off and my service looks to be normal until the speakers a

Questions

 • Samsung

2.8K

9

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AT&T Device Unlock Help - Solutions & FAQS

Learn what you need to do to unlock your device and the requirements To unlock your device, you need the right keys. By keys I mean, device eligibility. Unlocking your phone seems cut and dry but there are requirements it must meet first.  Below you learn which set of keys you'll need before

Questions

 • Other Phones & Devices

139.2K

337

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Contact #’s Changed By??

I already knew my cell # was on the dark web (for years), but within the last 4 to 6 weeks I started to realize my contacts’ phone #’s that have been stored in my phone for 15+ years were somehow different #’s now. Even my husband’s # was changed.  Some of my texts to people were getting rejec

Questions

 • Apple

22

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BLOCK PHONE NUMBER

I want to block a phone number

Questions

 • Android

195

1

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Is there Window PC software for Smartflip?

My old 3G Nokia flip phone is getting disabled by AT&T next week when they shut down their 3G network - I got a replacement phone through them, the Alcatel SmartFlip phone. My old Nokia dumb flip phone had a great piece of software called PC Suite that I could use to hook the phone up to the PC

Questions

 • Other Phones & Devices

95

10

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How long does att take to unlock a flip phone

Hi there, I recently purchased a flip phone for my son and it was a prepaid alcatel smartflip. It said to wait for 2 days for unlock after I submitted the request. It has been a week now and I called att and they said to call the prepaid dpt. I dont have an account with att so I was not able to con

Questions

 • More AT&T PREPAID Discussions

184

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On Cingular Flip 4 What Is The Circled Number Next To AT&T On Top Left Of Main Screen

When you open the "AT&T Cingular Flip 4" phone, there is an encircled number, on the top left of the [Main Screen], right next to the AT&T logo. Mine is at 2, but it doesn't seem to have a relationship to neither [Text Messages] or calls in the [Call Log]. What is it? The online manual doesn

Questions

 • Device Features

53

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AT&T Protect Advantage

Good Morning! I have 9 lines total on my account. 4 of them are cell phones. On one of the lines, I have noticed an AT&T Protect Advantage for 4 that cost $40.00/mo. How does this work? Does this mean I don't need to have a separate protection plan for each phone? How do I go about using this

Questions

 • Wireless Account

1K

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It is not possible to unlock the device due to the site not working

Good afternoon, my name is Dmitry, I live in Russia, the city of Omsk. Relatives from America sent me an iPhone 7 as a gift. However, it turned out to be blocked, on the telecom operator. When creating an application for unlocking an iPhone, it gives an error "Oops! Looks like we're having network

Questions

 • Apple

170

2

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Trade in for iphone 12

Im planning on trading in my iphone 11 for an iPhone 12 Pro. On the site it says I will get "up to $800" credit, does that mean it depends on the phone? Like will I still get the full $800 for the 11 (which is in very good condition), or will I get more like $500, with $800 being for something like

Questions

 • Apple

297

2

0

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Activating New Phone while paying off another

I am still paying off my current phone, but I got a new phone from Samsung site. Is it possible to activate the new phone to use and still continue making payments on the current phone.

Questions

 • Samsung

29

1

0

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Pricing and the elderly

Hello, I had been appalled for quite a while that my elderly mother in FL was paying $50+ taxes/fees for a landline that provided her with local only calling. I finally decided to do something about it. I went down there last year and set her up with the same VOIP system I had been using.  Sh

Questions

 • Landline Phone Plans

159

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Sonim® XP8™ (XP8800) – Built To Serve

Rugged and Smart   The Sonim® XP8™ is the world’s toughest, most reliable smart phone. It is built to provide those who serve and protect with smart communication on the FirstNet™ network. It is a device you can rely on, built to provide those who serve with the smart communication they need.

Questions

 • Other Phones & Devices

13.7K

8

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Unlock phone loop.

I have requested my phone unlocked through the website. https://www.att.com/deviceunlock/unlockstep1 After following the instructions, they sent me a email to verify the request. The Email response had a 24 hour time limit and i was not able to respond in the 24 hours. When I checked that status

Questions

 • Samsung

129

4

0

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I'm having trouble unlocking a used Samsung Galaxy S9.

I bought a Samsung Galaxy S9 off of eBay used, it is locked to AT&T and i do not use AT&T. I submitted the unlock request but didn't accept the email in time, i tried requesting again but it says that there is already a request in progress. How do I request another email to confirm it

Questions

 • Samsung

70

1

0

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Video Calling from Phone App?

I can not video call on my new samsung s22 ultra. I can go into duo and video chat but if im on a voice call and try switching to video call it comes up as video declined. Whyyyyyyy??????????? HELPPPP

Questions

 • Samsung

244

2

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Unable to access website to make prepaid payment

Hello For the past few months I have been making a payment for a prepaid cell phone. I do this on a monthly basis and it is not auto deduct. I manually make the payment. I have been trying for the last few days to access the site to pay but get the following message;

Questions

 • More AT&T PREPAID Discussions

70

4

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USB mobile modem

Hello, We're a French orchestra (Ensemble Correspondances) coming in 15 days for a tour in North America (USA and Canada) and would like to know if AT&T would lend or sell us a USB or Wifi mobile modem from April 25th to May 18th.  Many thanks in advance for your help,  All the bes

Questions

 • Plans & Features

188

5

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