I recently had my iPhone settings say it as on the phone at about 2-3am which stirred up a situation at home. I decided to pull the logs from Att and they seem to be a bit inconsistent. Some calls aren’t there incoming and out coming. Im not sure if there’s a specific reason or what. Do some calls n

Hi!I am in charge of inventorying our phone numbers and service usage.Who can help me get Call Detail Records and Breakdown Lists (the phone numbers associated with an account - I don't know the technical term) ?I'd so appreciate this.  Thank you!

I have applied for the lifeline benefit and Been approved. But I’m not sure where I’m at in the process. When I called, I was told I would wait for a message to continue. While on the phone, the gentleman told me that the lifeline and ACP were both one program together and that’s not true as I’ve do

If you purchased your phone online, you may need to activate your new phone and SIM card before use. Below we have helpful tips to make this an easy process. Once you are done activating your device, you can log in to your myAT&T account where you can check information like billing, features, u

I was wondering if there is a way to transcribe a voicemail to text? Also, is there support for visual voicemail? On my current carrier (Verizon) there is a voicemail app that lists the voicemails I have received along with a transcription of each text. Before I used Verizion I had any missed calls

I have a new AT&T Cingular Flip IV phone. I want to turn off the message notification sound while still having the phone vibrate when a message is received. Put another way, when I get a text message, I want the phone to only vibrate, not vibrate while giving me a notification sound. Can you hel

I am trying to upgrade the Android version from 6.0.1 on a Samsung S7 which has been off the network for a while. I connected to wifi and did the software updates several times successfully, but the Android version remains the same. I have another S7 which upgraded itself to Android 8, no issues.&n

I have a Samsung SGH-A687 that is locked into AT&T and I don't use the phone anymore. I have a friend that want to trade a phone with me but they still want to use the number they have on there sim card. The thing is that phone is from Cricket which is a company that is owned by AT&T. Can th

I had iPhone 6s Plus with att installment plan,was next 12/20.It has been finished on 2017.But I tried to upgrade online or att store.They said I only have trade in upgrade option,and they reps always said will eligible to upgrade next bill. For what,this phone paid off already,why I have to trade i

Updated prepaid G3 flip phone account to use my new 4G flip phone. I am still get the 3G going away message on my new phone and sends me to que for the sales people.  Why is this still happening?  I just want to use my new 4G phone.

I have been with ATT for years (more than a decade) but I am biting the bullet and switching to T-Mobile at the end of this month. I have been duped one too many times on promises to provide credits, change plans, etc. In just the last couple of months I have over paid almost $300, promised credit

I will be moving to the US shortly, and so I have been searching up about phone compatibility. Until I decide on a new phone, I will be using my Lumia 920 (unlocked) that I bought overseas. Below is the relevant information about my Lumia 920. Can I connect to AT&T's LTE/4G/3G? LTE network bands: 1,

My daughters dad purchased her an IPhone on a family plan and stopped paying the bill after 2 months. I’m pretty sure the phone was also being financed. Am I able to get the phone cut on myself. If so would I have to make the finance payments for the phone????

Is anyone else having land line service outages in West Redding, Calif, 96001 zip code? (Cell phone doesn't always work in this rural area, land lines are 'a must have' as a back up!)

So I can receive calls from At&T cell lines but Verizon cell lines CAN NOT call into my business. Need help because this cost me money for every call I miss.

I got a phone call (didn't answer) from +1 (619) 731-7137 and the location shown was Fruitdale, CO, Canada. Got another one from 9 +1 (888) 237-XXXX (don't have the last 4 digits), location shown as Blair, AK, Montserrat.  These were just 2 of several I got with similar locations. the first (6

I am not able to find the ACP wireless sign up form. When I try to go to page it says it is not available. I would like to sign up

I have locked myself out of my SIM card some how on my iPhone SE 2nd Generation 2020. I need my PUK Code so I can unlock my SIM card and use cellular data and receive text messages on my iPhone.  Unfortunately I currently can not receive iMessages because my I am also locked out of my AppleID

I have a small business account and live in Puerto Rico. While checking the requirements for a trade-in found the following statement under "Legal Details" under the title "Then you'll get": "Up to $800 in bill credits with trade-in of a Samsung Galaxy S, Note or Z series smartphone from any year

I'm super (Edited per community guidelines) off. I spent the last of my money on this phone, because my fiancee had hers stolen and she needed a phone for work. When the phone arrived, i tried to unlock it through the unlock portal ONLY to be told there's a god dang balance left on the phone from th