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I have been with AT&T for few years and I have one of the grandfathered Mobile Share plans. I was trying to get a phone upgrade through Best Buy with AT&T installments and kept getting this error at the last step in the check-out process where it asks you to accept AT&T terms:
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Phone & Device Upgrades
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What can I do about this? I tried att.com/myatt and the page wouldn't load
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AT&T Mail Login & Security
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I have applied for the lifeline benefit and Been approved. But I’m not sure where I’m at in the process. When I called, I was told I would wait for a message to continue. While on the phone, the gentleman told me that the lifeline and ACP were both one program together and that’s not true as I’ve do
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Network Coverage
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I recently had my iPhone settings say it as on the phone at about 2-3am which stirred up a situation at home. I decided to pull the logs from Att and they seem to be a bit inconsistent. Some calls aren’t there incoming and out coming. Im not sure if there’s a specific reason or what. Do some calls n
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Apple
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If you purchased your phone online, you may need to activate your new phone and SIM card before use. Below we have helpful tips to make this an easy process. Once you are done activating your device, you can log in to your myAT&T account where you can check information like billing, features, u
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Wireless Account
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I have spend over 9, yes 9, hours on the phone with ATT land line "customer support" (which doesn't seem to exist). I already have an online ID with my Direct TV account on it. I have tried 74 times to add my new home phone number to my online account. When I type in my phone number and
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Landline Phone Troubleshooting
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I will be moving to the US shortly, and so I have been searching up about phone compatibility. Until I decide on a new phone, I will be using my Lumia 920 (unlocked) that I bought overseas. Below is the relevant information about my Lumia 920. Can I connect to AT&T's LTE/4G/3G? LTE network bands: 1,
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Wireless Account
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Updated prepaid G3 flip phone account to use my new 4G flip phone. I am still get the 3G going away message on my new phone and sends me to que for the sales people. Why is this still happening? I just want to use my new 4G phone.
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More AT&T PREPAID Discussions
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I have been with ATT for years (more than a decade) but I am biting the bullet and switching to T-Mobile at the end of this month. I have been duped one too many times on promises to provide credits, change plans, etc. In just the last couple of months I have over paid almost $300, promised credit
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Wireless Billing
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How can I recover all my erased contracts.
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Android
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I have a new AT&T Cingular Flip IV phone. I want to turn off the message notification sound while still having the phone vibrate when a message is received. Put another way, when I get a text message, I want the phone to only vibrate, not vibrate while giving me a notification sound. Can you hel
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Other Phones & Devices
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Website shows Iphone 7 for $99 but same item in the list of phones is $249. Anyone know how to get this Iphone? Called Walmart electronics department but none in stock.Any help would be appreciated.
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Apple
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I had iPhone 6s Plus with att installment plan,was next 12/20.It has been finished on 2017.But I tried to upgrade online or att store.They said I only have trade in upgrade option,and they reps always said will eligible to upgrade next bill. For what,this phone paid off already,why I have to trade i
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Account Features
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I'm super (Edited per community guidelines) off. I spent the last of my money on this phone, because my fiancee had hers stolen and she needed a phone for work. When the phone arrived, i tried to unlock it through the unlock portal ONLY to be told there's a god dang balance left on the phone from th
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Apple
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My daughters dad purchased her an IPhone on a family plan and stopped paying the bill after 2 months. I’m pretty sure the phone was also being financed. Am I able to get the phone cut on myself. If so would I have to make the finance payments for the phone????
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Wireless Account
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I got a phone call (didn't answer) from +1 (619) 731-7137 and the location shown was Fruitdale, CO, Canada. Got another one from 9 +1 (888) 237-XXXX (don't have the last 4 digits), location shown as Blair, AK, Montserrat. These were just 2 of several I got with similar locations. the first (6
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Network Coverage
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I am trying to upgrade the Android version from 6.0.1 on a Samsung S7 which has been off the network for a while. I connected to wifi and did the software updates several times successfully, but the Android version remains the same. I have another S7 which upgraded itself to Android 8, no issues.&n
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Samsung
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Regardless whether I use the computer or the myatt app, when I attempt to set up an extended payment arrangement from the page: https://www.att.com/my/#/makePayment/arrangeLatePaymentit will not allow the transaction to go through. The error message I receive is: "We are unable to process
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Wireless Billing
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Multiple people, including myself have not been able to make or receive phone calls all day. Data works and text works but we can't make a single phone call. I am in Macomb, Michigan. I have between 1 and 2 bars of service.
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Network Coverage
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I have a Samsung SGH-A687 that is locked into AT&T and I don't use the phone anymore. I have a friend that want to trade a phone with me but they still want to use the number they have on there sim card. The thing is that phone is from Cricket which is a company that is owned by AT&T. Can th
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Samsung