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Contact #’s Changed By??

I already knew my cell # was on the dark web (for years), but within the last 4 to 6 weeks I started to realize my contacts’ phone #’s that have been stored in my phone for 15+ years were somehow different #’s now. Even my husband’s # was changed.  Some of my texts to people were getting rejec

Questions

 • Apple

23

1

0

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Trying to Update Device but getting message: Looks like your device can't be updated here

I bought a new AT&T Go-Phone (Motorola One 5g ace - XT2113-5) online but when I try to switch the sim card to the new device I cannot make a call or text and cannot receive calls or texts. I tried going online to see if I needed to declare the phone to my account by going to "Update Device" and

Questions

 • Phones, Tablets & Devices

146

8

0

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AT&T Protect Advantage

Good Morning! I have 9 lines total on my account. 4 of them are cell phones. On one of the lines, I have noticed an AT&T Protect Advantage for 4 that cost $40.00/mo. How does this work? Does this mean I don't need to have a separate protection plan for each phone? How do I go about using this

Questions

 • Wireless Account

1K

1

0

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Recover Lost Data - iPhone

Learn How To Recover Your iPhone Data and How To Create a Backup      If data was erased because of a restore or factory reset you had to perform on your device, there are some options to restore what was lost! Note: Most restore options are downloaded from the cloud. In some

Questions

 • Apple

3.4K

2

0

0

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Activating New Phone while paying off another

I am still paying off my current phone, but I got a new phone from Samsung site. Is it possible to activate the new phone to use and still continue making payments on the current phone.

Questions

 • Samsung

31

1

0

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How to enable VoLTE on a Moto Z2 Play phone

How do you enable VoLTE on a Moto Z2 Play phone? The device hardware itself supports it if I understand the documentation correctly. So is there a special software or configuration setting to make VoLTE work on the AT&T network?

Questions

 • Android

460

10

0

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I'm having trouble unlocking a used Samsung Galaxy S9.

I bought a Samsung Galaxy S9 off of eBay used, it is locked to AT&T and i do not use AT&T. I submitted the unlock request but didn't accept the email in time, i tried requesting again but it says that there is already a request in progress. How do I request another email to confirm it

Questions

 • Samsung

71

1

0

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AT&T Signature Program enrollment problems?

I received an email about being verified for the Signature Program. I already have an account through AT&T, so I ticked the box asking about an existing line or whatever. Whenever I submit the verification form, it takes me to the page kind of advertising the Signature Program. There's a button

Questions

 • Wireless Account

107

2

0

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OnePlus 7TPro service issues

My 7TPro McLaren just stopped being able to make and receive calls as of yesterday. Anyone know how to fix it? Support keeps transferring me around, and I never get a straight answer.

Questions

 • Other Phones & Devices

913

14

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Will my Xiaomi Mi Note 10 Pro phone work with AT&T in 2022?

Does anyone know if my unlocked Xiaomi Mi Note 10 Pro phone will work with AT&T when they dump 3G next month? AT&T doesn't list this phone as being OK once they do the change, but then again, this phone was imported and they probably *never* listed it anywhere, and it works fine using their

Questions

 • Android

1.9K

12

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Troubleshoot & Report for Landline Home Phone

Submit a repair ticket Note: If you need to speak to someone about an urgent matter, contact our chat support 24/7 - scroll down to find the chat option.Submit a repair ticket Go to www.att.com/repair. Select the Telephone icon in the middle of the page. Enter your home phone number and the

Questions

 • AT&T Phone Features

57.3K

10

0

0

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First bill doesn't show the promotion I signed up for

I understand first bills are higher. However, when I established new service in the ATT store, I showed them my special offer for fiber customers.  I assumed the employee put the rate plan in.  My online bill reads as if I just walked in off the street and was offered no discounts. 

Questions

 • Wireless Billing

507

4

0

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My Phone Will not make calls, but will text.

On 3/1/22 i could not make or receive calls, but texting was working. I took phone to local AT&T store and they checked my phone and said they were having a network issue and it will clear up. One day since then I was able to get voice messages, but that is the only day I could make a call. I th

Questions

 • More AT&T PREPAID Discussions

1.5K

7

0

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AT&T Forum Help: No Signal & No Service – Restore Service On Your Android

Resolve Text Messaging, Call, and Picture Messaging Issues   Restarting your device can resolve issues like: Texts not sending Not getting pictures No signal or no service - search for network LTE connection issues (Internet) Dropped Calls iPhone messages not going to Android  To resta

Questions

 • Android

186.4K

15

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Voicemail No Longer Works

I have an iPhone SE. Maybe a week ago people started telling me that my voicemail wasn't working. I have a custom greeting, and can access my voicemail messages, greeting, and settings by dialing 1 on my phone. What I can't do is get a message from anyone, even my close family. After the phone ri

Questions

 • Apple

1.1K

5

0

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Need Network Unlock Code New SiM Card

My original SiM card went bad so I got a replacement SiM card from the ATT store. The rep said I need to contact ATT support but they have not been able to help. I spoke with Samsung too, who confirmed my provider needed to provide assistance. Does anyone know where I can get a network unlock code f

Questions

 • More AT&T PREPAID Discussions

193

6

0

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USB mobile modem

Hello, We're a French orchestra (Ensemble Correspondances) coming in 15 days for a tour in North America (USA and Canada) and would like to know if AT&T would lend or sell us a USB or Wifi mobile modem from April 25th to May 18th.  Many thanks in advance for your help,  All the bes

Questions

 • Plans & Features

190

5

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Transfer number to another ATT account?

Hi, I am planning to close my ATT account and join my moms account. I was wondering if it would be possible for me to keep my phone number. I really don't want to lose it.

Questions

 • Wireless Account

711

1

0

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Mi phone is 4G and support HD Voice. Why it will no longer work with AT&T after 3G network shutdown?

Hi everyone! I currently have a Xiaomi Mi 8 SE. Is a 4G device, and does support HD Voice and VoLTE. However, it is not on the list of phones which will still work on ATT network after 3G shutdown in February 2022 (no Xiaomi phone is listed there) https://www.att.com/idpassets/images/support/wire

Questions

 • Phone & Device Upgrades

3.3K

39

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Purdue 20 percent off for prepaid options?

I'm looking at the Unlimited prepaid option that is currently at $50/month. I saw on a Purdue website that "AT&T offers a 20 percent monthly service discount on qualified voice and data plans to Purdue University students." Does this mean that if I choose this Unlimited option as a Purdue studen

Questions

 • Plans & Features

35

1

0

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