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Active prepaid 6 months but denied unlock request

I purchased in full and activated an iphone SE on September 11th and have had it on autopay prepaid service since that day. On March 12th I submitted a request to have it unlocked since it has now been active everyday for 6 months - but I received an email saying it needs to be active for 6 months a

Questions

 • Apple

186

4

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AT&T is not unlocking cell phones that they are required to by current laws and Policy

Obama signed into law earlier this month law that makes it illegal for wireless company's preventing phones from being unlocked when the phones have no money due, no contractual commitments etc. I have been an AT@T customer for years having spent over 30,000 dollars and the support group that manage

Questions

 • Wireless Account

801

7

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Iphone 8+ Unlock request "Network difficulties"

I keep recieving this message after I input my information. "Oops! Looks like we're having network difficulties. Try again later." I double checked my info to see if it was correct and also refereshed the page, waited a few hours, tried a different browser. Can any one assist me! Trying to unlock my

Questions

 • Apple

227

3

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Att has not sent confirmation email to unlock phones

Attempted to unlock min & my husband’s  iphone 6s phones last sunday (today is Thursday) never received confirmation email promised onthe site, so we couldnt confirm and they cancelled our request. Called att & spoke to some very nice representatives, one of which was a mgr. He filled it out again w

Questions

 • Apple

168

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Unlock my iPhone 6 requires additional research?

Hello! I received a message that "Your request for device unlock requires additional research to determine eligibility. Please be assured that we are actively working on it."This phone was never on an installment plan, it was purchased in full from the start. What other information could possibly be

Questions

 • Apple

103

1

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Accepted Solution

Official Solution

Unlock Request Never Received Initial Email

I am trying to unlock my iPhone 6. After submitting my request with the IMEI number, I never received the initial email (the one you must confirm within 24 hours). However, 24 hours later, I received an email saying I had not responded in time (even though I had received no email prior). I tried sub

Questions

 • Phone & Device Upgrades

370

3

0

0

Accepted Solution

Official Solution

How To Unlock Motorola Moto X XT1058?

Hi! Please give me unlock code. I'm from georgia and non at&t customer. imei -*** model - Motorola moto x (xt1058) e-mail ***   [Edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account nu

Questions

 • Android

2.2K

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