
Billing help
Learn how to sign in, view and pay your bill online, change your service, and more.
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A valid phone number on your account allows us to contact you in the event an emergency is detected in your home.
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• Other
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Learn How To Set Up Your Device If you're wondering how to use your new device or need help setting it up, we have you covered. You will find information on how to: Set up your voicemailChange tones for different contactsAdd contactsMove data from one device to another Find your deviceAnd more!
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• Device Features
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Hello. My name is Ramin and I have a question.I have Nokia phone with Windows 8.1 and recently accidentally uninstalled some apps from the phone. I have tried to download them from Windows Store but unfortunately they are no longer available for my type of phone. Could you please let me know how can
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• Other Phones & Devices
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I bought an AT&T GoPhone 2 years ago for a short period of use. I let the account balance expire and more than 60 days passed without adding to the balance. According to Terms my account was probably cancelled. Can I renew this account using the same device, with or without the same number?
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• Account & Usage
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From the AT&T site: Purchase eligible device on a qualifying installment agreement including taxes on full retail price (upfront) and $35 activation/upgrade fee. What is a qualifying installment agreement? Only the 36 mo. option with AT&T? Or can so the 24 mo. installment plan with
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• Apple
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Per subject line- I have recently spent a few months stateside and am hoping to return in April/May - I have a US number from ATT prepaid and am hoping to keep the same number. I know back home here (New Zealand) if a number isnt used for a specific amount of time it is reassigned back into the pool
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• More AT&T PREPAID Discussions
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I am at a complete loss with this company. AT&T has had my service active with a returned phone attached to it for almost 4 days. I do not have a device but they are unwilling to remove it from my account so I can add a working device. For 3 days, no one has tried to help resolve this issue... all t
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• Wireless Account
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I'm traveling internationally. Before we left the US we put our phones on no roaming, no cellular data, etc. We have only used wifi (and things like Line and Whatsapp). My bill includes international charges. I cannot get a hold of customer service, when we try chat (which I did 1
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• Wireless Billing
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I have a prepaid BB100-5 that I want to unlock. I purchased it from an AT&T store and have the Prepay plan. It will no longer work with At&T and I intend to switch carriers. I have tried to use the portal numerous times but it tells me my information is incorrect or it tells me I stepped awa
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• More AT&T PREPAID Discussions
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I must have done something to activate "audio assist" - or whatever it's called. The phone speaks at every link I tap. How can I turn this off?
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• Android
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if power goes out and i have uverse phone line, can i plug in a regular phone & will it work?
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• AT&T Phone Features
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I just signed up for ATT's WHPI plan, which is now just called the Wireless Home Phone Unlimited I guess with an add on data package. I had the Unlimited Plus plan but we started experiencing very slow data speeds (
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• AT&T Internet Plans
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I'm an international student currently studying in the US. Shortly after we arrived, my mom went to an AT&T store to buy me a new iPhone with an American number, but at the branch she visited she was told that there were no iPhones available for prepaid plan holders; only postpaid, and I wasn't
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• Apple
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I am an employee for a major U.S. airline carrier. Front line employees were issued a Nokia 1520 to use as a POP (Point of Purchase) device to ring up customers' orders during inflight. However, the company retired the Nokia and we all received iPhones to use as our new POP device. The airline of
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• Wireless Account
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How long does it take to get reward card? I have been waiting weeks and after reading previous reviews of people never receiving them, I am about ready to contact the better business bureau for falsely advertising a promo.
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• Account Features
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I am trying to connect my Pixel 4 (G020I) to the ATT network via eSIM... However, when I put my IMEI number into the ATT BYOD system, it says "Your device is not compatible with the AT&T network." despite it being listed on the compatible devices list. Is this a glitch in the system, or should
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• Android
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Learn How To Recover Your Android Data and How To Create a Backup If data was erased because of a restore or factory reset you had to perform on your device, there are some options to restore what was lost! Note: Most restore options are downloaded from the cloud. In som
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• Android
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Is there a way to actually SEE what app is being used or SEE what someone has texted (to/from) on my account?
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• Online Account Access
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trying to obtain records from jan 2018 -may 2018 text and call
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• Other Phones & Devices
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I thought this would be easy since I've had a landline at my house several years ago. I need to reactivate my service but I'm having trouble reaching you. Is there a way to sign up online? Cell service is terrible where I live and whenever I reached you by phone, the call dropped within
Questions
• AT&T Phone Account