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Phishy survey

This sure looks like a social engineering attack. Pretending to be doing a survey for AT&T but coming from outside the AT&T Internet: mremail@msisurvey.com. They offer prizes too for clicking the link in their email, "For your participation in this important study, you will be entered into a drawing

Questions

 • Wireless Account

12.5K

9

0

Accepted Solution

Official Solution

Email address to report phishing email

I received an email that purports to come from AT&T referring to my account that ends with the numbers "XXXX".  Since my combined billing account does not end with those numbers, I know it is a phishing email and would like to report it to AT&T. However I can't find the email address to use under th

Questions

 • Wireless Account

3K

6

0

0

Accepted Solution

Official Solution

Closed

Protect against email phishing..

Not sure if the email you received was from AT&T?  The following solution should help..   Protect yourself from email phishing and fake websites   Regards, Alex

Questions

 • AT&T Internet Security

6.3K

1

0

0

Accepted Solution

Official Solution

Scam Phone Calls

Recently upgraded to iPhone XS and past week getting at least 100 calls a day from overseas International callers w spam messages or asking for account information or other information such as banking. I use AT&T Call Protect as per AT&T Tech Help but still calls coming in every hour. Upgraded appar

Questions

 • Apple

200

1

0

0

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Official Solution

Starbucks Card eGift from AT&T

I just received an email stating that AT&T has sent me a Starbucks Card eGift of $20.  It looks like it is from Starbucks, but, it is generated from Russia.  When I searched for AT&T and Starbucks, I was led to the community boards but not allowed to see the page.

Questions

 • Wireless Account

12.9K

10

0

0

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Official Solution

Phishing Attempt

I am receiving email messages telling me that my email account has exceeded my defailt limits and telling me that I need to take steps to correct the problem. However, the email address ( icare7@vm.customercare.att.mail.com ) looks suspicious and the rest of the message is suspect. Is there a fraud

Questions

 • AT&T Internet Security

651

2

0

0

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Official Solution

How do I tell if an email from ATT&T is legitimate?

I have received an email from ATT&T Online that says I MUST upgrade my email or I will be suspended.  I don't want to click the link without verifying this is an email from ATT&T.   I can't get a person on the phone.  How do I tell?

Questions

 • AT&T Internet Security

1.6K

6

0

0

Accepted Solution

AT&T Phishing scam email

I just received a bogus phishing email, supposedly from AT&T, asking me to switch to paperless billing. They even had a convient "Log In" button for me to click. Oh, and there's a nice $50 coupon waiting for you if you just login and change your billing info! How nice. The email was well done. Almos

Questions

 • AT&T Internet Security

79.4K

46

0

AT T Phishing calls

I keep getting calls from 1-800-288-2020.  The caller ID says AT T.  I do not answer as I am not expecting a call from AT&T and I do not answer calls from unknown numbers or unexpected calls.  A recorded message is left on my answering machine for me to press 1 to obtain information on how to receiv

Questions

 • AT&T Phone Equipment

358

0

0

0

LOCAL STORE CALLING ASKING FOR AN APPLE I.D.

APPROX. 6:45 PM 7/5/17 810-245-1500 ATNT STORE LAPEER MI, Called asking was my fiance around, ( the account is under her name and my number is secondary). i informed them no. The store associate proceeded to say that they needed the APPLE ID for a device that was traded in over 2 Months Previously.

Questions

 • Wireless Account

311

5

0

0

Received an email not sure if it is official

I received an email from att@e.att-mail.comtalks about ATT unlimited planI am not sure if the email is official or phishing

Questions

 • AT&T Internet Security

274

1

0

0

Received "Closing Account" message I didn't request (A scam?)

Is the AT&T email address " ljm@att-net.com" legitimate? Today I received an email from the "AT&T Mail Team" with this Subject: "Closing of your mail Account is being processed."  Problem is, I didn't ask to close it. Asking here because I don't see a way to inquire about this otherwise. Concerned i

Questions

 • AT&T Internet Security

5.9K

7

0

0

AT&T user phishing

Someone with a sbcglobal email (which google tells me is part of AT&T has been sending me phishing emails. Is there somewhere I can forward it to report him?

Questions

 • AT&T Internet Security

147

1

0

0

Warning Apple users, phishing

Phishing scam sent to my email. Note the logo is wrong.  I also have 2 step verification on all my accounts, so even if they got my login, the lack of code, which is sent to my phone, would keep them out.    Never login from an email.  Always go to a browser or iTunes and login

Questions

 • Apple

243

0

0

0

Unwanted Temporary Pin text messages

For nearly 2 weeks now I've been receiving texts telling me of a temporary pin. These text messages say they are coming from AT&T. The typical advice is to change your password. Did that Friday. Have received 3 texts since then. Changing my password IS NOT THE ANSWER. What is AT&T doing to secure ou

Questions

 • Wireless Account

476

1

0

0

keep getting spam and Phishing messages from email address

Theres no report option and forwarding to "SPAM" doesnt work for a email address I'm allittle confused how this Is happening please advise??

Questions

 • Samsung

315

4

0

0

AT&T Card Alerts... Phantom or Phishing Alerts?

Yesterday a text message came in Welcoming me to the AT&T Card Alert program. I never signed up nor rec'd a reward card.  Then this morning just after midnight a new text saying there was a $10 purchase and gave remaining balance.  This morning another purchase came for $3 and balance was the same.

Questions

 • U-verse TV Account

1.1K

2

0

0

Who Paid My Bill? and Why? and with a Bad Check?!

I am, for the most part, posting this for two reasons:1. To find out something like this has happened to anyone else, and what the outcome was.2. If there is anyone within this community can help get me the details many have not.I will try to be as clear and concise as possible, by including the det

Questions

 • Wireless Billing

5.7K

3

0

0

Is AT&T and/or Yahoo aware of the huge wave of phishing/fraud emails coming in lately?

As an AT&T email account holder I get a lot of spam/phishing/fraud emails from accounts impersonating AT&T and/or Yahoo employees. Multiple times a day in fact. Normally I can just completely ignore these things and pretend I am not even getting them. Within the last couple of months though

Questions

 • AT&T Internet Security

608

1

0

0

I've received phishing email....

last night I got email pretend like from AT&T and have some of my acct info in the email, but the link isn't like the one I usually use to connect to your official website. the email asked me to click some link and states such alert should find on my account, after I open separate browser and use my

Questions

 • AT&T Fiber Account

262

1

0

0

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