Have you received a suspicious email, call or text message? We can help.

Official

Accepted

Unanswered

Advanced Filters

Search Results (24)

Relevance

Accepted Solution

Official Solution

Moving

We are moving from *** to *** on Wednesday, the  26th of October.  Our account number is *** and I am Edward ***  Do you guys move my wi fi router and equipment ?  Tell me how to proceed.   Thank you   Edward ***     [Edited for privacy-This is a public forum. Please do not post personal or unique i

Questions

817

2

0

0

Accepted Solution

Official Solution

How To Get AT&T U-Verse In My Area?

Hi! I am new member & trying to get U-verse in my area & I was told the community can help best way as possible of how to approach it. First my name is Lucky I live in Killen,Alabama. I live with my uncle & aunt. I am on SSD & so is my uncle. Now since I lived here I noticed it

Questions

4K

9

0

0

Accepted Solution

Official Solution

I have not had no internet

Sorry to bother you but this is the second day I have came home and I have not had no internet I do not know what happened or what's going on and I really need my internet so can you please see what you can get done thank you and can you please please find out what's going on   [edited for privacy-p

Questions

681

1

0

0

Appointment tomorrow with u verse

Please do not come tomorrow. I fixed the cable myself. Appt was 4 between 1 & 4.   [Edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]

Questions

281

1

0

0

Why can I not have uverse TV????

my neighbors on the next street have uverse. Can someone please explain why it is not available for my address ***** Mansfield, TX?    Please call [edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone

Questions

270

4

0

0

Security issue

I have a serious issue to deal with concerning the AT&T Uverse account at the office of Dr. *****. As his network admin, it is my job to find a solution; however, after hours and hours on the phone with level two tech from AT&T, techs from a company called Security Metrics, a CC processing company c

Questions

302

3

0

0

Request remove and refund Static IP8

I was senting a below email to consumer.appeals@att.com as instructed by an AT&T representative and got a message that 'Delivery has failed.'  So I called a billing department yesterday (Monday 8/22/16) and I was on the phone for more than 2 hours!     I was asking for a credit and a future remove o

Questions

469

2

0

0

Unhappy billing

To: Randall L. Stephenson 208 S. Akard St. Dallas, TX 75202   Dear Sir: I'm sick to deal with your company. Do not scare or harasing me by forcing me to talk to AT&T. Please terminate my account and send me the last bill on January 2016 as we agreed. Thank you Anh Tran   On Friday, April 15, 2016 5:

Questions

674

1

0

0

Internet

Seeing if Internet service is available for *** Nelsonville ohio 45764 and if so how much   [Edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]

Questions

216

2

0

0

Looking for Resolution to ATT U-verse Billing

Here is a copy of the letter I intend to mail tomorrow along with my payment and a printed copy of today's online chat.  I have now spent 30 minutes in online chat and another hour in two phone calls with customer service.  I am having a very difficult time getting my U-verse/internet bill adjusted

Questions

293

2

0

0

All access availability in Jasper al

Can I get the all access in Jasper al I do receive snap. [edited for privacy – please do not post personal information]

Questions

810

1

0

Service Cancellation

I want to cancel my Uverse service and I don't want to make any future payments, however I want it to be canceled on the 10th of June.Could you please do it?Thanks   [Edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, emai

Questions

211

2

0

0

Incorrect Bill from U-Verse

Hi, First I want to say that I've been a customer with AT&T Wireless for 8 years now. We took up AT&T U-Verse service after moving to a rented apartment in TX about 9 months ago. When we decided to move out, AT&T U-Verse did not have the same services in the new location and I actually called twice

Questions

187

1

0

0

Need account number

I am trying to activate my cards. I need my billing account number. [edited for privacy – please do not post personal information]

Questions

727

1

0

0

E billing notification

i was never notified that i was enrolled into their e-billing program. Like a dummy i was sitting at home waiting for a paper bill to arrive. As a result i was charged a $49 restoral of service fee after i paid my paper bill along with two $9 late payment fees. Add to that i was even charged a $47 c

Questions

693

5

0

0

My experience with ATT since I moved from TWC

To whom this may concern, Wow where do I start! I've been a long time ATT customer (wireless) and mostly I'm pretty happy with the wireless service you provide. As a matter of fact, I actually recommends friends and family when they asked me what kind of wireless service they should go with I alway

Questions

670

1

0

0

Closed

NEED TO BUY A NEW REMOTE....!!!!!!

I HAVE HAD UVERSE 450 PACKAGE FOR "MANY YEARS", & MY MAIN BASIC REMOTE HAS LOST IT'S FUNCTION OF CHANGING CHANELS, PLUS 0THER PROBLEMS. I JUST UPDATED MY MAIN DVR RECEIVER A MONTH OR SO AGO, & I WOULD LIKE TO BUY THE MOST UPDATED REMOTE THAT U OFFER.....I WENT INTO THE REMOTE AREA & IT STATED THAT T

Questions

853

18

0

0

Reinstate service

My cancellation was put in for today but we will still need service for a few more weeks since we will not be moving til then . Please contact me back at [edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses,

Questions

456

1

0

0

4th Consecutive Movers connection abortion from AT&T and DirecTv.

Look, I am a 60 year old DAV in fair health and need your help. They have installed UVerse ignoring my insistance that I did not want it and needed DSL because of my cardiac monitor. I authorize you to look at my history to see how many incompetent agents have connected me to the wrong offices or hu

Questions

289

1

0

0

ATT Ripoff of the elderly!

I am trying to cancel all ATT accounts established by my stepmother and my natural father.  My stepmother passed away in September 2015. Afterwards, I took my 87 year old father who has dementia to live with me.  We plan to sell his house as soon as the conservatorship process is complete as again,

Questions

1.9K

11

0

0

Not finding what you're looking for?