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PAYMENT ARRANGEMENTS / SERVICES SUSPENDED

My services were just suspended for my past  due amt for the month of december . If I pay my past due amount today can my services be restored ?

Questions

 • Wireless Account

3.1K

4

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Official Solution

Need help with a high bill

im curious is my cell phone bill going to be high every month because I'm struggling trying to pay for this months and it's over 400 I need help please because I just got laid off from my job and collect unemployment and I can't pay the whole thing at once   [Subject edited for better exposure]

Questions

 • Wireless Billing

1.3K

2

0

0

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Official Solution

Split payment

If u pay half your internet bill with the spilt payment method will youtu Internet get terminated? How much can u pay a month to keep it from getting shut off if u can't afford the full amount?

Questions

 • AT&T Internet Account

13.3K

9

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0

Accepted Solution

Official Solution

How to make a payment arrangement?

I have started to pay on this months bill. I should have the rest of it paid off by next Friday. Is that okay in order to avoid another disconnect? I wrecked my vehicle and had to get another and am short on funds due to rental car fees recently.   [Subject edited for better exposure]

Questions

 • Wireless Billing

1.2K

1

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Official Solution

How to Schedule your Payment Arrangements using myAT&T

Check out more features on myAT&T.     How to Schedule your Payments Arrangements Log in and select “Billing & payments”. Scroll down and tap “Arrange a late payment”. Enter the amount & select a date. Select your payment method. Tap “Continue”. Review your

Questions

 • U-verse TV Account

12.7K

5

0

Accepted Solution

Official Solution

Better arrangement process needs changing, especially after devastating financial loss on no bundle

I had arrangements for my bill that 1 day past the 7th of February. No one could assist me and my service was turned off. It is a huge disappointment to have delay after delay to debundle as it is far too expensive to do. It took at&t 6 months to debundle me! Very poor service.

Questions

 • Wireless Billing

1.1K

9

0

0

Accepted Solution

Official Solution

48 hour extension

Need a 48 hour extension on my bill (payday)I travel for a living and mgmt phone is a huge part of my job. Can't afford to be cut off. The cut off is just shy of payday. Any help??

Questions

 • Wireless Billing

2K

3

0

0

Heads up...AT&T no longer modifies payment arrangements

I have been with AT&T for over 11 years. I made a payment arrangement online & got my dates/days mixed up. I needed my arrangement extended from 12/10/2015 to 12/11/2015.....ONE day. I was told my two different reps & one supervisor that this was not possible because there have been changes to AT&T'

Questions

 • Wireless Billing

531

5

0

0

Such a shame ...

i've called numerous times, chatted, and Facebook messaged to no avail.  I have been a customer for around 10 years.  I am trying to amend my payment arrangement to a later date and have been told "it can't be done" and even "you're screwed."  I am not trying to get free service just want to pay at

Questions

 • Wireless Billing

302

5

0

0

Late payment?

Okay, so I'm going through a lot right now, husband just got a new job and we are getting things back on track. I paid half of my bill last night and I scheduled a late payment through ATT website, but I am afraid that I won't be able to pay until tuesday, which is two days after the date that I had

Questions

 • Wireless Billing

134

2

0

0

Double Standard for AT&T versus consumer meeting arranged payments: I paid; service not restored

0404.2018.1243AM.WednesdayFor very complex and involved reasons I won't go into I returned home thinking the bank was paying my creditors as arranged, even tested them, only to find fees, penalties, overdraft charges had been misapplied drawing down the balance of my reserve bank account so that las

Questions

 • U-verse TV Account

90

0

0

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payment arrangement

Hi. I am so sorry that I didn't pay the money on due date. because I lost my money and I can't contanct the internet to check the bill do the late payment. I have to use the phone to work. Can the company open my account? May I do the payment on next Wed. ? I will go to bank and get my money in this

Questions

 • More AT&T PREPAID Discussions

168

1

0

0

set up payment arrangement not recorded on ATT side

I called Att 611 line set up payment arrangement on July 10th about 14:48 hrs central time.  I went thru the automated prompts along with date and telling me cc # and a text will be sent to my cell phone. I accepted terms and it said a text message will be sent .  now I have 3 phones and they send i

Questions

 • Wireless Account

174

3

0

0

I Hate This Service

I have phone service and I am not sure when my due date is etc....instead of someone working with me to explain stuff I am usually getting disconnected and told my due date was the day before I really hate this service

Questions

 • Wireless Account

135

4

0

0

Stop ATT from Canceling my Services

It has taken a while to get on my jobs new payroll system. I ended up having to miss my skipped payment. My wireless account is suspended and I received an email today saying pay TODAY or your service will be canceled and I will lose my number etc. There is nowhere to email ATT and #611 only wants m

Questions

 • Wireless Account

114

4

0

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Payment Arrangements

Can you have more than one payment arrangement? I have one payment arrangement set up, due in two weeks and have paid $150 on it early. I thought my new bill due today was due this Friday on the 5th like last months bill. I had planned to pay off my arrangement on Friday and get a new one on my bill

Questions

 • Wireless Billing

68

3

0

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Suspended service No help whatsoever

My husband and I have wireless service with 2 lines. We had 3 lines of service with T-Mobile but heard good things from a family member and decided to try AT&T. Everything was going fine or so I thought. Saturday evening We found out that our checking accounts had been compromised. 1 of our checking

Questions

 • Wireless Billing

367

2

0

0

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