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Unable to convert my postpaid connection to PayAs You Go Line

Hi, Let me give you the background of my problem 1. I was added as an add on line to my friend and I am currently using this line for past 12 months as post paid account.2. On 24th Nov 2014 we went to AT&T store near Metro Center and both of us wanted to switch the account to Pre Paid (Pay as you go

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