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False information from ATT sales rep, wrong commitments to pull customers - Pathetic customerservice

17th Apr 2017, I spoke to ATT sales person (JEN) and she confirmed over phone that the iPhone device cost is made free since I wanted to add additional line from another service provider to ATT. I asked her thrice to confirm that the device cost is free. She confirmed and hence I went ahead with the

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Pathetic customer services - install no show

Decided to get AT&T internet dsl service. It has been the worst experience I have ever encountered.First they were supposed to send me the modem within two days but because their inept foreign customer service agent didn't put my apt number so UPS did not deliver it. I had to call them to add my apt

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