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Better arrangement process needs changing, especially after devastating financial loss on no bundle

I had arrangements for my bill that 1 day past the 7th of February. No one could assist me and my service was turned off. It is a huge disappointment to have delay after delay to debundle as it is far too expensive to do. It took at&t 6 months to debundle me! Very poor service.

Questions

 • Wireless Billing

1.1K

9

0

0

Late payment?

Okay, so I'm going through a lot right now, husband just got a new job and we are getting things back on track. I paid half of my bill last night and I scheduled a late payment through ATT website, but I am afraid that I won't be able to pay until tuesday, which is two days after the date that I had

Questions

 • Wireless Billing

151

2

0

0

Suspended Service - Bill Overlap

My account was suspended due to a past due, which I fully take responsibility for and completely understand. However, my problem is that I paid the past due amount and my service is still suspended because the past due bill and the current bill "overlapped." My current bill came due ONE DAY ago. Now

Questions

 • Wireless Billing

237

5

0

0

Past due

Last month I split my pymt and the 2nd pymt was set up for 5/30 but I paid it manually on 5/21 now I see a past due why. At&t aren't responding on twitter and I can't seem to be able to get live chat to work anymore

Questions

 • Wireless Billing

142

1

0

0

There Is NOTHING AT&T Can Do To Keep Me After This Latest Fiasco

On Wednesday, Sept. 24th, I went into a local AT&T store to upgrade my phone and to get my mother a new phone and add her to my plan. She has had the same cell phone and plan with a different provider for six years, and her old flip phone, which is her only source of long distance to call me, had be

Questions

 • Wireless Account

641

3

0

0

Unlock denied because of a past due?

I purchased my iPhone 7 plus (Refurbished, Locked to AT&T) from Walmart in Sept. 2017. Since then I have been using it on an H2O Wireless pay as you go plan. Today I ported my phone number to Sprint without realizing my phone is still locked to AT&T. Now I'm stuck. I tried to use the unlock portal b

Questions

 • Apple

2K

5

0

0

Arrangement? Or extension possible.

I’ve recently had trouble finding work. And so with that followed me not having money to pay off my at&t bill, and recently I was sent a letter by AT&T- that if I don’t pay off my amount due- it’ll be sent to a collection agency. My first question being, is there anyway I can avoid that, by let’s sa

Questions

 • Wireless Billing

104

1

0

0

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