
Your order status
Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
I'm trying to reset my wife's email password.we have sbcglobal email accounts.she forgot her password and wanted to log into her account on her new laptop.she tried answering the personal questions, but didn't know the answers and got locked out.my account is the primary account when logging into AT
Questions
•
AT&T Internet Security
(Running Latest Thunderbird on Latest W10) I changed my AT&T PW. No problem signing in to AT&T or accessing my email directly on AT&T/Yahoo. I then changed my AT&T PW on Thunderbird. But now Thunderbird cannot get AT&T/Yahoo email. Instead I'm continually notified that there's a "server problem." Th
Questions
•
AT&T Internet Security
I received a notification to again put in my password to my email on my computer. I did and it did not work. The ATT password site does not recognize my email either. Is my email gone forever?
Questions
•
AT&T Internet Security
have deleted the accounts in Outlook, changed the passwords,, and tried to set them up again, both automatically and manually and still don't work. Very strange that I can't connect to the server with only 2 accounts. Seems like an error like a change to the system a few years ago.
Questions
•
AT&T Internet Security
When trying to reset my email sub-account password via the main account menu, keep getting "This sub-account is linked to an AT&T Access ID. You don't have permission to edit the password for this sub-account." How can I change the sub-account password? Seems alot of folks have asked this over t
Questions
•
AT&T Internet Security
I have an ATT e-mail account and it keeps getting locked with a message that two many incorrect password attempts were made. The most recent time, the security questions were also cleared. I want to prevent changes to the account unless someone has the password and or the passphrase. I
Questions
•
AT&T Internet Security
Greetings,I have iPhone AT&T email, att.net email and MyAT&T website accesses.I am locked out of all my email accesses and website now. Originally my email account said I needed to re-enter my passwordand when I did it took me to a reset password site. I did the password reset and it came back and s
Questions
•
AT&T Internet Security
I have an old email account with the @att.net suffix, that I still use a lot of correspondence. With all the changes recently as ATT disentangles its email from Yahoo, my access has stopped. I tried to remedy this by doing a password reset. I used the challenge questions to verify my identity. B
Questions
•
AT&T Internet Security
I'm having trouble asccessing my email, which is through bellsouth.net. I use Thunderbird and POP3 service and it has woorrked for years.A while back I got a message that my password wasn't working anymore. So, I tried the usual "Reset Password" routine and was issued a new password consisting of si
Questions
•
AT&T Internet Security
1. When visiting currently.att.yahoo.com and trying to login to email, when I type the address and click next, there is no screen for a password -- it redirects me to AT&T Find Your Password page. WHY??!!! I cannot log into my email. 2. When trying to set up email on my iPhone 8, I cannot set up the
Questions
•
AT&T Internet Security
I tried to log onto my email today and it is saying that it was compromised to change my password, but when I click the Reset Password, it does not find my account or says there are not enough information. I've tried the support phone number but get stuck in the automated operator not understanding
Questions
•
AT&T Mail Login & Security
My email says my password is invalid and nothing has changed. I do not know the answers to my security questions. I need a temporary password sent to my email account as I can still log in on my phone just not my computer. Please let me know how to get help. Or is there a phone number I can call to
Questions
•
AT&T Internet Security
I have been locked out of my email because I can't remember my password or the security question answers. Please help
Questions
•
AT&T Internet Security
A couple weeks ago after my computer did an update I tried to login to my sbcglobal email account, When I entered my password I received the error message as incorrect user or password info. I tried again and made sure that both were correct and I received the same error message. Finall
Questions
•
AT&T Internet Security
How can I change the password on a sub-account? I have had sbcglobal.net email sub-accounts for many, many years that are still in use. One of them never wrote down their password. Now they need it. I'm on the Sub-Account: Edit Profile Details page. I see my Account Owner name and number,
Questions
•
AT&T Internet Security
I have slowly been losing the connections to the pop server (pop.att.yahoo.com). I talked with ATT staff a while back and they gave me the same settings I was already using. They couldn't seem to help me. Slowly I have been losing these connections. My fix was to forward my ATT email accounts to on
Questions
•
AT&T Internet Security
Keep losing connectivity to my email server due to a dropping of my password. Even though I have not tried any entries it tells me that I have expired my log-in attempts and will have to use a different ID or Password. Now in both my phone and my computer I am locked out for 24 hours and even
Questions
•
AT&T Mail Login & Security
passwords are being invalidated after being changed four times in four days . there has been attempts from Brazil to hack this users account. users home screen after opening was an at&t screen but in another language. unfortunately this has become ongoing and support isn't much help. cache and d
Questions
•
AT&T Fiber Account
Im trying to find my public ip address and i cant seem to find it no matter what i do. please help!
Questions
•
AT&T Fiber Account