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Forgot Password

Forgot password but after dealing with AT&T for over a month for hours at a time to accomplish nothing, I have decided calling the 2020 number is a waste of time.

Questions

 • AT&T Internet Equipment

36

1

0

Cannot access email

I have an sbcglobal.net email account and I cannot log in or reset my password. When I try, it sends me to an AT&T website which does not reconize my email address or user name information.

Questions

 • AT&T Internet Security

58

1

0

Unlocking my ipad

I purchased a iPad years ago and haven’t used it in about 3 years. Now that I have a daughter I would love to use it versus my phone to read to her. How am I able to unlock my tablet? I don’t remember the password number lock? Please help.

Questions

 • Apple

240

1

0

0

Cannot login into my email inbox

I haven't been able to login into my email inbox for over a month now. It's not one of those change the password fixes. I have a speech problem so chat is the best way to work with an expert on AT&T's support team.

Questions

 • AT&T Internet Plans

114

0

0

0

Missing the email contact address to get in touch with the AT&T PREPAID customer service

Hello, I am outside US since mid of january. I can not access nor receive Text messages from the mobile phone since then aa well I can not open my personal area on AT&T online prepaid to access my account. I urgently (today) need to ask AT&T to shut down the service and ask them for a refund as they

Questions

 • Account & Usage

36

1

0

unlock

I have locked my phone. I was told this is a temp phone number because i

Questions

 • Samsung

25

1

0

Privacy on my phone through business account

My husband and I are separated, and my cell is an iphone that's under his at&t business account. Can he have access what's on my phone, i.e. text messages, emails, ring doorbell etc? I have a restraining order, and I have reason to believe he's accessing my ring nest doorbell and might be able t

Questions

 • Wireless Account

29

1

0

configuring my modem

I tried a factory reset but still cant login to my BGW210 even using the device access code printed on the modem itself. I have internet access but I want to reconfigure this device. Can I change it to bridge mode? I need to change the internal LAN subnet. I want to turn off wifi. I have my own gat

Questions

 • AT&T Internet Equipment

71

6

0

Issues Getting into Email

I believe my email was hacked. This email is my old account I use for spammy accounts.  But when trying to sign back in, my password failed, and when I tried to send a recovery link, the only option given to me was to send it to a random email I do not recognize at all.  I tried calling s

Questions

 • AT&T Mail Login & Security

36

2

0

LIED TO

So due to the china virus, my wife and I opted to do distant learning with our children in our school district. I have a Version phone, and my wife has a pre-paid AT&T phone and she gets the best service in our rural location, so we opted to go with AT&T wireless internet service. a couple o

Questions

 • Wireless Account

63

4

Changed ATT password online. Not able to get email with new password.

I changed my ATT password online yesterday. I'm able to use the new credentials on currently.com to get my ATT email. When I try using the new credentials on my iPhone, my husband's Android-based phone and our Windows-based computers, we're being told the password and/or ID are incorrect. We know fo

Questions

 • AT&T Fiber Account

44

1

0

Cancel my autopay

I have an auto payment plan and I want to cancel my plan right now since I'm in South Korea. But I don't know my AT&T ID and password. So, I talked to the AT&T staff in live chat and he provided phone number which is 1-800-947-5096. When I called this phone number, it said that none of the expert wa

Questions

 • Wireless Billing

82

1

0

resetting sub account password. NOT the primary account

We need to reset a sub account password and when we choose the reset option, it prompts us to reset the primary user password. Can the sub account password be reset? What am I missing?  If I try using the main account password, that doesn't work and it eventually locks us out after 3 failed at

Questions

 • AT&T Mail Login & Security

27

3

0

email

My husband and I both retired from AT&T. I have email that I have had since the 1990's. It keeps getting locked and I have to call to get it unlocked. There is a group (or used to be) that could send me a temporary password and it would unlock. It has now been down for 5 days and I can get no r

Questions

 • AT&T Internet Security

63

1

0

Need to recover my SBCGlobal.net account

I cannot remember my password for my sbcglobal.net account and went to reset it and now I cannot access it at all! Spent an hour on the phone with someone (who did not speak very loudly or clearly) and said I would have to wait 30 days for a password reset in the mail. I gave them another email ac

Questions

 • AT&T Internet Security

110

3

0

ipad landing page

the ipad landing page locked me out of my account because of new terms last july 2019 i know the password and its making me ask all these questions for numbers and i just want to login into my account. I wasnt notified or anything about login changes or security changes. literally two different acco

Questions

 • Account & Usage

195

2

0

Cannot Log In

Suddenly, when attempting to log in, I am directed to the change password. I did that using secure answers and text authentication.  I next attempt to log in and get an error that I'm using the wrong User ID, which I know I am not.  I enter the only two IDs it could possibly be and get th

Questions

 • AT&T Mail Login & Security

73

2

About me device unlock

helloi submitted my imei for unlocking my device and the response that i got was only one digit which was 0can you please help me so i can unlock my device

Questions

 • Device Features

36

1

0

Password displayed in Device tab

Has anyone else experienced the view from the Device tab after entering the IP address of the modem where the SSID and passwords are displayed? This information should be hidden from everyone except the administrator. Help?

Questions

 • AT&T Internet Equipment

98

1

0

0

Added security for AT&T PREPAID account

I'm only required to have a 4 digit number to log in to my AT&T PREPAID account.  In today's day and age this is not secure anymore.  Is there a way to add an additional password that is required anytime someone wants to log in to my account? As a reference, see: https://www.att.com/esupport/article

Questions

 • Account & Usage

976

7

0

0

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