When I try to reset my ATT email password I receive a message that reads- Hmm…we can’t reset your password. We don’t have the account details needed to complete your request. I have had this email account for around 20 years.  Please assist me. 

I changed my pacbell email password and the next day I was prompted with a captcha verification that sent a code to my email. Problem is that I cannot access my account to get that verification code. I tried using the Yahoo sign in helper and entered my recovery phone number but a text with the code

My account is a bellsouth.net. I was told to change my password however I cannot answer the security questions. I have been locked out for days. What is the work around?

Could not access email, got a screen that the password may be compromised. This email was setup 15 years ago, none of the current recovery options were in use at that time, so no recovery options were ever configured.   After several support calls, we were told to open a myemail account r

Hi all! My mother used to have an @sbcglobal.net email address some 15 years ago. We just remembered it and were wondering if we could access it again and revisit some of the old stuff sent from and received there. I'm not really sure where to start, we don't have the password and we haven't l

i have legacy bellsouth.net email through currently. I can't login unless I change password for my ATT.COM account. Now that password doesn't let me login. I have no ATT.NET email address, so I can't manage the emails on my currently login. It's just toooooooo much. Would using Auth Keys fix thi

I have tried to access my att.net email with the appropriate password, but I keep getting an error that there were too many attempts and my account has been locked. The answers to my security questions are not working.  Please help??!!!

I don't have access to neither my contact email or user ID currently.com email account and I don't have service anymore for the phone number associated with my account to verify and reset my password I need to be able to update one of the two I have my cellphone number or updated email address to pr

I cannot log into my email.

For some reason my att.net email account password got changed. I use this account for important emails. Security questions are not working and there is no other way around them without human help. AT&T automated chat is not helpful at all. Please help.

Hello, I need help resetting my password but I have forgotten the answers to my security questions. Amber Hightower

Can't login into email, says password is incorrect and locked account. Went to change password and it says security question answers are incorrect even though they are what we put. Need Help!!!

I own a desktop computer and a laptop computer. I have windows 10 and Microsoft 365 on both.  I was able to set up MS Outlook on the desktop.  Now my laptop is requiring a password.  I believe that it needs the secure mail key that I set up on my desktop.  I would like to retrie

Locked out of email, can't use old password, and can't use security questions. how can I get access to account? I do not even see the option to use a temporary password.

Hello! Hopefully someone can help me. For the past year or so, every few weeks when I go to open my email, I get this message: The limit for unsuccessful sign-in attempts has been reached. Select Forgot user ID or Forgot password to restore access. CARE CODE: 205.2 [LU003] The only

After forgetting my passcode to my email account I changed it and was successful logging in on my cell phone, however I keep getting an unsuccessful log in attempt on my personal computer with the care code 201 (LU 100), stating if I have too many unsuccessful attempts I will have to reset again. I'

I have an email account that stopped working a few weeks ago.  It was one of my sub-account emails.  I need the password reset.  The "password reset link" support sent did not work.  Need it done with urgency.  Who can help me out?

Locked out of my bellsouth.net account. Security question answers are indicating incorrect.  Not allowing additional questions to be asked for verification.

I have had an "att.net" email for over a decade. About 3 weeks ago my email kicked me off and then started saying my password was incorrect. *This is a free email account, I do NOT have any att services connected to this email.* However, I have a backup email associated with my account and believe

My ATT.net email account stopped recognizing my password and I would create a new password every time I logged in. This was over a period of a couple of weeks. A friend said she'd had the same problem and solved it by deleting the account and then starting it up again. A week ago I believe I delete