I was on the phone with ATT, DirecTV, and Uverse for over 3 hours last week trying to get help unlinking MyATT account from my DirecTV account. Someone was supposed to call me back 2 days ago after the "engineers" looked at why I can no longer access MyATT. My DirecTV account is billed through ATT a

Has anyone had any success getting any help from ATT when you are out of the country and don't know your passcode? I have spoken to several reps in the past 4-5 days and even filed a BBB complaint. This is crazy that there is no other way to verify my identity and the company seems ambivalent at bes

AT&T 1856 User Manual Landline Hello... My phone was purchased a long time ago and still works perfectly! Due to moving out of my house into renting a room I lost the ringing. In the past few days, there is no dial tone. I purchased a NEW cord  and things are more clear but still no di

I have had Visual Voicemail working on my primary phone Samsung SM-G900A, Android version 6.0.1, security patch level April 1, 2017 , (and 3 prior models) for years with no issues. It is working right now and I need to keep it working without interruption. However, I have never successfully bee

I tryed to pay my prepaid on paygonline and failed several time to login. After that, it showed a message, "Your account is locked. Please call 611 from your device for help." Of course I tryed to change my password but they did not send recover code to my phone number. How can I do my payment and

My outlook 365 is no longer accessing my att mail but gives a yahoo pop up

The title says it all! Every few days I go to use the U-verse app to check my recording schedule, and the lame app requires me to log in once again. This happens on my Android devices. Not sure if the issue happens on Apple products. I try to have very secure passwords for all my login information,

I am trying to port my landline to a cell phone phone. It keeps asking for a pin that is 6 digits and I do not have one. 3 customer service people and a store rep can not or will not help what do I do? A online account was never created and it wants a code that it sends to the landline before I can

After being on the phone for 1 1/2 hrs. Att said they do not recover passwords anymore. After having my email for many years, now what? I’ve been using it for doctors, banking. There should be something they can do.  My husband is a former employee.  Was told a notification was sent out

My father is trying to reset his old sbcglobal.net account password but has run into some difficulty for the following reasons: 1. The account was created prior to the 2-factor identification requirement 2. The account was created prior to mandatory security questions We called the helpline and

Locked out of my bellsouth.net account. Security question answers are indicating incorrect.  Not allowing additional questions to be asked for verification.

since March 6, 2022, I have had to reset my password 11 times- when I go to my account, and attempt to login, the error message will indicate that I have tried to log in too many times and need to reset my password. I have tried leaving my computer logged in - good for about 1 to 2 weeks and then th

I have had an "att.net" email for over a decade. About 3 weeks ago my email kicked me off and then started saying my password was incorrect. *This is a free email account, I do NOT have any att services connected to this email.* However, I have a backup email associated with my account and believe

I need help logging into my email. I have tried the forgot password route and when I put in the information it gives me the error “hmmm we don’t have the information needed for this account” with no other option to get back into my email. I have tried calling and chatting and it has been very unhelp

Like several others, I am locked out of my email account and one of my security questions changed and I don’t have an answer. I’m beyond frustrated because my phone totally died and I’m logged out of my backup email to receive password help. Can I please get a temporary password sent to my work emai

Someone changed my login ID and password on my email account and I can no longer login.  Who can I call about this issue?

Hello, I need help resetting my password but I have forgotten the answers to my security questions. Amber Hightower

Can't login into email, says password is incorrect and locked account. Went to change password and it says security question answers are incorrect even though they are what we put. Need Help!!!

I have bounced from ATT & Yahoo for at least 10+ calls today. Each stating that it is the other providers issue.  When I attempt to reset password it states

Whenever I try to reset the password to my email to get in by filling out the User ID and last name, I'm met with the message:"Hmm… we can’t reset your password We don’t have the account details needed to complete your request."There's no other way to get into email.