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Receive SMS code via email

I have an AT&T phone that’s locked to the carrier. I have to wait 6 months to submit an unlock request. The unlock request will send an SMS code to my phone number to complete the request. In my situation, I won’t be in the USA during that time so my carrier won’t be in service. Is it possible t

Questions

78

4

0

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Voicemail System Asks for Password Only When Phone is in Wi-Fi Calling Mode

I have Consumer Cellular phones, with service provided through the ATT network, so this is kind of an ATT issue. When I set up my voicemail several years ago, I used the "password not required" option, so I wouldn't have to enter the password to retrieve voice messages.  That option still wo

Questions

866

4

0

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sbcglobal

i need help with my sbcglobal email i dont remember the answers to the security questions

Questions

179

6

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Adding 2FA to create Secure Mail Key with AT&T Profile

Can you please put 2FA on adding a secure mail key within our AT&T profile? Someone from within the organization keeps adding a Secure Mail Key without my permission. I have to go and delete it at least once every 2 weeks or once a week. This has been going on for quite a some time now. I change

Questions

1.5K

178

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I have forgotten my passcode and need to reset my iPhone

When I got up this morning, a previously-unseen screen showed, asking me to enter my "passcode." I used the 6-digit code I use every day, but that did not work. So I used another password; that didn't work, either. I am increasing the time between entries, anticipating that eventually, I will have t

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1.6K

4

0

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ATT email no longer working on Iphone

I use IPhone 13 and 17.1 version of IOS. recently had to change my ATT email password and now I can’t get it to work on IOS mail. Also tried downloading Outlook APP on my phone and it doesn’t  complete password verification either. I know the password is good since I can access my ATT email o

Questions

778

5

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Secure Mail Key stopped working. What's next? Make a new one?

Several weeks ago, we received a notice that we needed to link some accounts within AT&T. Since then, our password for our primary email address (same as the account, we think) stopped working. I created a secure mail key and eventually got our email to start working again with that key. However

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968

6

0

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change pin number?

how to change my account or cell phone pin number? I can see how a way to change passcode and password in my user profile section in my att account, but cannot find a way to change pin number.

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7.8K

7

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If I cancel my AT&T account will I lose my email address?

A common question we are asked is, "Can I keep my email if I cancel my service." The Answer: Yes you can!   What To Know If you cancel your AT&T Internet account, you will still have access to your account as long as your account is in good standing. If there is a balance owed on the A

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153.4K

27

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How to connect to the AT&T cloud

How do I connect to the cloud to manage my account??

Questions

860

2

0

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Locked out of email CANNOT get to answer security question screen

Email ID was hacked by someone attempting too sign in too many times. When I enter "I forgot password" it brings me to screen CARE CODE 205.2 [LU003] and wants me to enter my email and last name. However after I do that, it says it didn't work and the only option it to say I forget my user ID (which

Questions

105

5

0

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Wireless account access

Customer Service, chat and in store can't help so far... I got a new IPad with wireless service through Costco. They set up a temporary pass code to access my account. (No idea what it is) I tried to reset it, but the AT&T site wants to text you a temporary code....yeah, how when it's an I

Questions

109

1

0

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Blackberry 10 Classic Password Problems

I have used 9 of the 10 tries allowed.  One more "oops" and it will erase everything.  Would this be the same as a reset?  If that happens, can I start all over, same Blackberry ID?  Or is it a "brick" at that point.  The user guide is not clear on that.  My fat fingers somehow messed up numbers/let

Questions

1.6K

3

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0

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my phone is not working anymore.

So, my phone is around 4 years old, and it is the iPhone 12. So apparently my phone now has a passcode, but I never put one on. my phone updated and I can't get into my phone due to the code. I was wondering sense it is a prepaid phone if i am able to swap for the same phone and put the sim in. wil

Questions

78

17

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"The account has been disconnected. Please contact Customer Service."

I'm not able to login to my prepaid account, receiving message as above when trying. Balance expiration date May 26th. I'm currently out of the US and can't use my AT&T # from where I'm at. Is there any chance to get some assistance to reach my account?

Questions

2.5K

3

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sbcglobal mail account auto logs out instantly on all devices

For a few months now my sbcglobal.net account will auto log out the moment i click log in, i've tried waiting, logging in multiple times, clearing my cache and cookies, trying other browsers, trying on mobile, i get the same auto-log out every time.

Questions

252

7

0

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Difficulties with Secure Mail Key

I routinely use Thunderbird to manage my email. Once in a while I sign on to the ATT Web Mail site to be sure discarded email messages have been actually deleted.  I'm using a secure mail key, both in Thunderbird and for access to the ATT Web Mail.  Today the secure mail key no longer wor

Questions

77

3

0

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Original owner of Family Plan Account left and now existing memebers can't access the account

There has been a change in account owners for our family plan and the original owner left the plan YEARS ago. While the automatic billing and auto-draft are completed promptly for our account, no one who is currently on the account seems to be able to get any support or access to the account to make

Questions

192

3

0

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I pay my phone bill but the account is not in my name so when we fight he shuts my phone off. How can I stop this

My AT&T account is in my husband's name but as soon I I do something he doesn't like or I don't follow his rules, he shuts off my service. I pay my bill and don't want him to have the ability to do this. Please help

Questions

287

3

0

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ACTIVATION LOCK

If my friend gave me an iPhone as a gift and he forgot his Apple ID password and we tried using recovery mode but then phone is in activation lock. How do I get a receipt of proof of purchase so apple can UN ACTIVATION LOCK MY DEVICE. If I give you the serial number and IMEI number can you please he

Questions

492

4

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