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I need to unlock my wife's note 4 screen.

There's some info that I need to access and we've forgotten the old password. Do I need a SIM card? I think it is OS 5. We were burned out of Paradise in the Camp Fire in Nov. 2018. We lost everything including 99% of all our old family photos. My wife had a lot of older pictures copied onto that ol

Questions

 • Samsung

8

1

0

Are most family plans 24 or 30 months?

Hi, I'm having trouble accessing my families account (we have secondary password security and the person who has that password is out of the country I can't reach him for another week).  How do I find out if my phone is eligible to be upgraded?  I've had it since June 2018 and before that I had a ph

Questions

 • Wireless Account

9

1

0

I would like appropriate information on using AT&T's SMPT server with Outook 2010

When trying to setup Outlook for sending mail, thru the spam blocker 'Choice Mail', the spam blocker will not accept my password for the pass thru.  I saw an article yesterday or day before somewhere in this forum or elsewhere while on AT&T's website which mentioned that this had been a problem but

Questions

 • AT&T Internet Email & Security

42

0

0

0

Security and privacy risk on MyPrepaid customer account portal

I am absolutely shocked at the lax security you have on the Prepaid customer account portal, att.com/myprepaid.  Your customer account portal website permits only 4-digit passwords: nothing longer than 4 digits, no letters, no symbols. This serious security and privacy lapse is compounded by the use

Questions

 • Online Account Access

487

9

0

0

total problem

Jul 23. 2021, I visited AT&T store and new open home internet service. and i asked to install the modem myself, but it was impossible. And at 11 AM on the 26th , a technician came and worked for 2 hours, and he forced the place he wanted, but not the place i wanted, also i did not receive any do

Questions

 • AT&T Internet Account

12

1

0

how to stop the service of the cellphone SIM card&payment problem

Hi, I'm a South Korean who study in United State. I bought a cellphone SIM card from at&t with AT&T UNLIMITED STARTERSM plan($35 per line/mo) to use while I study in United State, but due to Corona-19, I came back to Korea, and I want to stop the plan until I return to United State. So, I tried to l

Questions

 • Online Account Access

13

1

0

Guest Wi-Fi Without Password?

With AT&T's Gateway, is it possible to create a guest Wi-Fi network without a password?

Questions

 • AT&T Fiber Equipment

327

0

0

0

Can no longer access email. Password rejected. No "security questions" were ever set.

My step-mother has had an "sbcglobal.net" email account for over a decade. This is the first time we've ever had a problem. Suddenly, she can't access her email account, each time being told "incorrect password". I'm a PC Tech and tried multiple ways to login but nothing works. I checked from my own

Questions

 • AT&T Internet Email & Security

207

0

0

0

email and myatt password

My name is Pat Enloe and my account number is 404 377 1020 023 0355. I am locked out of my email account (fpenloe@bellsouth.net). A couple of months ago, my email was hacked and ATT reset my password to both accounts but I can't seem to find the password to get in. The way to reset the email it myat

Questions

 • AT&T Internet Email & Security

316

1

0

0

Internet Router password

How do you change the password for the internet router.  The default password shows it to be very low protection.  Thanks for any help

Questions

 • AT&T Internet Equipment

470

7

0

0

What is going on with the new authentication requirements?

Yesterday my att mailbox suddenly stopped working on all of my devices. I spent several hours today attempting to fix it. Eventually I got it working by creating a new secure key, but I'm still scratching my head over what exactly happened, if it will happen again, if making a secure key was the "pr

Questions

 • AT&T Internet Email & Security

10

0

0

spouse forgot her subaccount email password

I'm trying to reset my wife's email password.we have sbcglobal email accounts.she forgot her password and wanted to log into her account on her new laptop.she tried answering the personal questions, but didn't know the answers and got locked out.my account is the primary account when logging into AT

Questions

 • AT&T Internet Email & Security

425

2

0

0

Stop or cancel the auto pay

Hi, i need help.I was using AT&T sim card, and using Auto Pay in the United States. I came back to Korea due to the COVID-19, and I tried to stop the Auto pay, but I couldn't get the 4 digit number required for login by text message, so I couldn't cancel it. I can't get message or call on the cellp

Questions

 • More AT&T PREPAID Discussions

19

1

0

URGENT -- Not in the US, but I forgot password to my prepaid account

I am not in the US anymore, but I cannot log in to my prepaid account to stop autopay because I forgot my password (and since I don't have service outside the US, I cannot reset it).

Questions

 • Account & Usage

14

1

0

Email account Hacked/Unknown email added as primary and changed my primary to a sub account - Now I can't access or reset password

I tried to log in to my email account that I have had for 23 years now. It wouldn't accept my challenge question answers when I tried to recovery my password and then told me it wasn't recognizing my user id.  I received the email for my user id and it shows an unknown email address not at all

Questions

 • AT&T Internet Email & Security

15

1

0

BELLSOUTH.NET Password Reset

Tried to login last night into my BELLSOUTH.NET email account and would not login me in...tried everything including the calling the 1-800-288-2020 and got nowhere except being hung up on...The userid/password that I had written down a month ago does not work...need some help...Thank you

Questions

 • AT&T Internet Email & Security

18

0

0

ATT email login/password problems

Since November 2, i have not been able to access my att.net email account.  As of that day, my account on every device have been signed out and my password does not work.  I will try to enter my password and it will give the error "Invalid password" and when I click forgot password it just says "can

Questions

 • AT&T Internet Email & Security

208

0

0

0

Can’t login to sbcglobal email

I can’t login into my email. I’ve already tried everything. My security questions don’t go through when it’s correct. It’s been two years and it was my primary email.

Questions

 • AT&T Internet Email & Security

42

1

0

Change Currently AT&T email password

How do you change the ATT.Net password

Questions

 • AT&T Internet Features

15

1

0

Samsung Tab 8 asks for a password during setup

We use this device for work and it got passed to another staff person. They're trying to set it up but during the setup, after selecting the wifi network, the person is asked to enter a password or use their Google credentials. The window does not specify what password is required, so we tried the w

Questions

 • Android

7

1

0

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