Hello all,  possible soon to be att cvustomer from vzw, but i do have afew q's inreguards to the passport as i've never been with a gsm carrier before. 1. wil the passport be ATT branded or will be unlocked? 2. software uopdates,  do they have to be approved by att thus causing a delasy inwhich i ge

I purchased the 1month passport for my trip to Germany but now that I'm here I can only get 3G if I turn on data roaming. I'm pretty sure that's not how it's supposed to be because I don't think roaming data comes out of the passport plan.Any suggestions?

We will be traveling to Scotland for 10 days. Where we are staying, we will have Wifi so I know that I will be able to Facetime our family for the "calling" portion. What I am concerned about is ensuring that we have enough data to use Google Maps (since we will be traveling to sight-see type places

I purchased the AT&T passport plan for $60. I'm not finding the "passport app". Do I need this or do I just text & make voice phone calls as normal? I don't want to return home to a huge bill?

Hello,I am going to Europe on business for a week.  I am going to get the $40 passport via AT&T for international coverage while away.  Unlimited texts is pretty cool and I understand that only pertains to customers who have unlimited domestic texts and also AT&T to AT&T customers only.  In addition

This is a fact not a question but I can not find any other way to notify someone at AT&T who "cares".  If you buy a 30 day International Passport 1GB | $60.00 one-time charge and if you have previously bought a International Day Pass, you will be charged $10 per day on the International Day Pass eve

My wife and I switched from Verizon to AT&T for our US cell numbers to use in Mexico where we live 8 months a year.  We were assure that our plans included "Unlimited Talk, Text, and 2 Gig of data" in the US, Canada and Mexico.  Now I am getting charges for standard text messages between our US phon

Hello Community! We’ll touch on two types of accounts below -- postpaid and prepaid.  You can find some great information on all our International offerings, and some helpful tips to ensure your trip is as enjoyable and seamless as possible.   International Travel Overview: For po

traveling to the bahamas and I have added the att passport to my account... my question is... are both in coming and outgoing txt covered under this passport plan or are there charges??? thanks

i have unlimited texting in the U.S. If I get the passport plan for London I see I get unlimited texting but do I have to pay for incoming texting? If I have an iPhone and turn off data roaming and cellular data will I get imessaging free when I log into wifi

Will AT&T offer the Blackberry Passport when it's released in September? I hope we can see some love toward Blackberry from AT&T.

I purchased the 30 day passport plan for a trip to Ireland in a few days.  It is very confusing regarding what is included and what I need to do with my phone prior to travel.  I read through some previous questions from people that explained that sending and receiving texts are included in it even

We are traveling to Hungary,Austria,Germany and the Czech Republic. We each have AT&T service. Does free calls between AT&T still apply inernationally. How about text. Should we purchase passport plans on both phones or just one.

I am currently in France and paid the Passport plan so I can still be able to text, call and have data (I have an iPhone). When I arrived, my phone automatically switched from AT&T to Bouygues. I switched off iMessage, as it uses data that I don’t need since it says I have an unlimited message plan.

This may be somewhat obscure but here goes! Planning a trip to Australia in May of 2015, and to get a 1-trip Passport Plus account set up. Australia teleco partner is listed as Telstra. I read several online news articles/press releases from Nov.-Dec. of 2014 that Telstra is testing numerous NEW hot

I will be traveling internationally soon and am looking at using one of the new Passport options for roaming.  However, I can't seem to find accurate information about what the text messaging costs are.  For the international packages (Passport), all over AT&T's Web site, it says that SENDING texts

Hello I have iphone 4s with unlimited data plan, (a) Can I replace my phone with Blackberry Passport and still keep my unlimited data plan ? (b) Will I also be able to use LTE and Visual Voice mail on Blackberry Passport ? Thanks in advance.

Hello, Soon, I'll be travelling to Canada for a week. I have a dual-sim (Microsoft Lumia 950XL) phone. While in Canada, I would like to continue to text and make/receive calls on my US phone number. Additionally, I would like access to cellular data while in Canada. I read:https://www.att.com/esuppo

I am losing my GPS signal and unable to use the Blackberry Navigation app.  Navigation freezes up and lags behind because of GPS signal.  When I turn off my Mobile Network it work perfectly.  I have been read that it may be an issue with the GPS and the LTE Network.  Is anyone else having this same

I have the Silver Passport plan whcih includes some roaming data, but I can't find out where to check how much has been used (and therefore how much I have left), either on the phone or online. On the phone, it does show "Current Period Roaming" data usage, but I assume that "current period" means t