
Your order status
Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Accepted Solution
Official Solution
I want to watch programming in the U-verse app but keep doingge an error that I need to change the parental control settings. I have not turned on any parental controls & did not set up a PIN it still asks for a PIN which of course I do not know. I'm out of town & not beat the receiver, so I can't f
Questions
•
Watching U-verse TV
Accepted Solution
Official Solution
Does anybody know how to set up internet limits / access control on the 2wire i38HG - i3812V gateway router?On my old Belkin router, I could limit my kid's IP addresses from accessing the internet between 10pm and 6am. This included all devices: PC and iTouch. And with the new 2wire system I
Questions
•
AT&T Internet Features
Hi,prior to getting AT&T, I successfully used linksys' e4200 router with its parental controls. I now have a NVG589 router and did connect my linksys to it and my family can connect to it (and get better coverage).however, on the linksys parental page, you can add devices to control, but instead of
Questions
•
AT&T Internet Equipment
How do you use the parental control to block videos in the On-Demand premium adult programming ? I already setup the password for parental controls and blocked all R rated and Mature programming, but it doesn't block the mature programming when using On-Demand. Thank you for your help.
Questions
•
Watching U-verse TV
How do you turn off voice and data automatically every night at 10 pm and back on at 6 am (just like smart limits) How do you get regular emails with voice and txt history? (just like smart limits) Why doesn't any of the AT&T documentation address these questions? Why doesn't any customer service r
Questions
•
Account Features
Hi, has anything new been put out by ATT that allows the parental controller to block a number on a child's phone form an app or website like smart limits does?
Questions
•
Account Features
AT&T please take a look at how many of your customer are asking for REAL parental controls built in, Not having to purchase extra equipment because AT&T is lacking. I want to set time limits on my children's phones, what devices can be on my internet when and how much data on our family plan each of
Questions
•
AT&T Internet Features
Check out more information on how to Troubleshoot your AT&T Remote. Here are some new features that come with your AT&T Remote: Now with the A B C Buttons located on your remote you can: Go straight to Favorites Go to Search Add/Remove Closed Caption (CC) Find out more about
Questions
•
U-verse TV Equipment