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30% increase in charges for landline

I see AT&T is being creative again in finding new ways to charge for the same service. They really are trying hard to lose an old customer.  I see the ONLY way to even contact them is via telephone. No, I don't want to waste time on a menu system just to sit on the phone and wait for someone to get

Questions

 • AT&T Phone Account

194

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The Infamous Creepers

I just went online to pay my bill for U-verse and saw that they had changed me to an unlimited data allowance each month for being such a good and loyal customer. Nice Gesture I thought. However I also noticed the bill was ridiculously high. In fact, when I originally switched to U-Verse a few years

Questions

 • U-verse TV Account

267

3

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Not Impressed AT ALL with AT&T

I am so over AT&T and their inadequate service. I am going to report to the higher ups what has happened to me every since I added Wireless to my Internet account. First of all, this Fiber ATT isn't all that! I was expecting to see significant differences from my old provider but I have to say, they

Questions

 • Wireless Billing

333

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And yet again - Billing Screw ups!

AT&T seems to make a habit of screwing up billing. I cancelled U-verse because the billing was a total and overcharged clusterf (not to mention the falsified contract promises). Now I have only my wireless service, which, prior to adding U-verse, was fine and was the reason I opted for U-verse for o

Questions

 • Wireless Billing

363

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Adventures with customer service: Lies, lies, lies

In July, I discovered my AT&T contract had expired and sought to renew it. I was quoted a pre-tax/fee price of around $125 for Internet 100/Uverse 200. When I received my bill in August, I discovered that this deal had not been applied. I called customer service and asked what had happened. They did

Questions

 • AT&T Internet Plans

628

3

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Overcharging

My husband and I have had AT&T for more than ten years.  In the beginning, everything seemed fine.  The charges were manageable, the coverage was unbelievable, and we were very happy.  At the time, he was on his own AT&T account through work, and I was on my own.  Eventually, we were on the same acc

Questions

 • Wireless Billing

1.5K

6

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