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Cracked iphone- horrible AT&T Retail Store service

I had a little crack on the corner of my iphone 5s.  Continued to use it for over a year with no problems, no additional damage.  Then the screen cracked and was completely unusable.  I went in to a local, authorized AT&T retail store where I was told I qualified for insurance, but  would have to wa

Questions

 • Apple

323

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Constant overcharges

I said right from the start I DID NOT WANT TO PAY FOR PROTECT PLUS. You added it anyway. I've called twice to cancel and both freaking times was told it was done. Today, I got TWO TEXT MESSAGES ABOUT MY PROTECT PLUS SETTINGS!!!!!! What is the matter with u people? PLEASE ANSWER THIS MESSAGE AND MY L

Questions

 • Wireless Billing

229

5

0

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NEED HELP $434 for an Accidental Long Distance call to an International Travel Booking Service.

Hello my name is Jen, I recently made a international call to Opodo costumer service flight re-scheduling hotline. Had NO IDEA that I was being charged long distance for this phone call, had NO CLUE. Bill has gone up to $434 and I cannot afford this overwhelming bill. Opodo was not able to help me w

Questions

 • Wireless Billing

192

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