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Since February 2016 I have been charged an extra $10 per month. I have repeatedly contacted customer service. No one can explain the mysterious charge, however, it shows up every month like clockwork. I pay what I have agreed to pay & so it adds up & results in late charges & a growing balance. This
AT&T Internet Account
On AT&T Prepaid; purchase text message package. Have been suspicious of overcharging for texts. Before last re-up, cleared phone of all messages.Lo and behold! AT&T's records, in my account history, show a use of 25 more messages than actual.A quick look at the account history for this period reveal
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