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16gb of data being used by one line in a 6hr period

so i checked my account today and went thru the actual usage of the data and 3 of my lines added together were less than 2gb but the 4th line pulled 4.3gb at 3pm 6.6gb at 6pm and 5.4gb at 9pm. i dont understand how it is possible to use that much data in a 6hr period anyone else have the same issue?

Questions

 • Data & Messaging Features, Internet Tethering

1.3K

9

0

0

Unresolved billing issue

Ok so recently I switched over to AT&T from T-Mobile back in April 2017. I visited the eastvale ca location. When signing up, due to a promotion at the time a representative offered a buy on get one promo for the iPhone 7+. With the offer and the PROMISED billing amount I agreed to join. Everything

Questions

 • Wireless Billing

132

1

0

0

DATA OVERAGES

So I saw that the at&t is no more charging overages on data is that all true or any hidden charges after that !? Since I use a 6 gb gb plan for three devices though only one device use all data and also go over it  Note: I am the member who use all data and I dont have account access So just want to

Questions

 • Wireless Billing

195

1

0

0

Are we being blind sided into upgrading our plans?

First of all let me say that I have always loved ATT, they have been a life saver at times when it comes to my outrageous bills, ( when I was at fault for the charges that is) . I am not one to complain, I get very little satisfaction from doing so. I have been a lotal ATT customer for over 4 years,

Questions

 • Wireless Billing

720

10

0

0

AT&T Unite giving me problems

I have had my Unite WiFi Hotspot unit for a while now and I have had issues with it saying that I have gone over my plan. I did change my plan to 10GB and have been monitoring it to make sure I do not go over and be charged an additonal $15.00 per 1GB. Last month I stopped using it at 9.8GB asnd did

Questions

 • Other Phones & Devices

398

1

0

0

Billing & suspended phone

I continuously get charged for going over data despite the fact that I'm connected to WiFi, my cellular data is off and my apps are off!!! Last month my bill was over $300!! I have 4GB of data, there's no way I should be going over. I'll get data overage texts repeatedly for months then I'll hear no

Questions

 • Wireless Billing

716

5

0

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Family Data Plan

In a time where there is never enough data to do all that we need, I wonder why ATT hasn't come up with a better plan for families. Tmobile is allowing free data to stream music, why can't we share unlimmited photos with each other? I had to turn off the data on one of my lines because of it using t

Questions

 • Data & Messaging Features, Internet Tethering

530

8

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0

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