all lights are green except alarm light is off.The network modem keeps trying to connect but has a red light for broadband... I think this has happened before when the weather was very windy and line outside the house was disconnected or worn out.site says to pm @ATTU-verseCare but i dont see a func

Hi, me and my wife are using AT&T prepaid service from long time, I m on 65$ unlimited plan and my wife in 50$ plan. I recently noticed that its 45$ for new customer. So, I am planning to cancel my existing number and get a new one. Is it possible in this way and will I be eligible as a new customer

Because I’m having to work from home now I need a better Internet connection and I’m just using a hotspot

I have had to use AT&T wireless because I live in the country and I haven’t had any other service available to me. I have spent approximately 80 hr in disputed problems with this company. They change my plan without my knowledge or consent over and over. Then they send me outrageous bills, the last

I have unlimited plan. Is my hotspot limited? If so how can I see usage and increase. Using for work more than normal.

My AT&T internet service has been down/broken for 12 of the last 19 days because AT&T WON’T FIX IT and I’m getting text messages from AT&T regarding “going over my data allowance” on my cell service becaue I’M USING CELL SERVICE ALL THE (Edited per community guidelines)ING TIME because they won’t fi

I recently switched to AT&T, and found out that reception in 30024-2716 has the worst reception i have ever seen. I use AT&T given cellphone devices and they are brand new. iPhone 11, Galaxy Note 10, Pixel 4 XL. Everytime we call AT&T they give us an excuse "your building materials may cause interfe

I've been having A LOT OF Trouble keeping the 5G OFF On My Samsung s9. 3even at home, where there Should Be NO Problem, the 5G Turns On. Then, I get the message from at&t saying, 'you've used 75% of your MB, if you go over, we'll add another 1 MB for $15.00-. My problem with this is, with our monthl

Why is it still charging me money while I already stopped using it and change to other SIM card from other company???

So due to the china virus, my wife and I opted to do distant learning with our children in our school district. I have a Version phone, and my wife has a pre-paid AT&T phone and she gets the best service in our rural location, so we opted to go with AT&T wireless internet service. a couple o

My online bill says that I was billed for Sept 27 through Oct 26 but my paper bill says that I was billed from Aug 1 through Oct 31. Oh, and of course there was an overage so it looks like my bill will be skewed because I'm being hit with an overage in the middle of a cycle regardless because I got

you are wanting us to get rid of dsl but yall refuse to get us high speed internet

Any way we can get AT&T to leave me alone! I tried to work with y’all but you thief’s with horrible paperwork skills y’all worse than an abusive partner. If anyone reads this find another provider before it’s to late

I'm looking into getting hotspot wifi for my home in the booney's, but I've heard that if their system see's you using too much too fast, they will either block or perma throttle your sim card. I'm fine setting restrictions on my bandwidth usage, I'm just looking to figure out what is and is not ok.

Said approved I installed app now says not approved

Unnecessary charges and poor customer service I went overseas, text stating international data, called AT&T who assured no charges are being processed. Got changed $356. Filed a dispute, denied dispute because worker failed to document why the dispute was submitted. Asked for supervisor who

Why is my Hotspot Data being slowed?  I am at 24 GB out of 30 GB on phone # 1, and my speed is throttled.  Phone  #2 and #3 have less than 5 GB of Hotspot Data, used on each phone for the month, and they are also both throttled back at a very slow speed.   Thanks,   Mike

I tried to post this but I like how AT&t was trying to stop it from being posted by making me change my password and re-enter the password every step along the way. The story begins July 6th I talked to AT&t DirecTV and AT&t cellular service. I changed my internet to a higher megabytes per second. I

Att: we will give you $700 for your phone me: deal here is the phone me: man I really like this new iPhone 12 Pro max me also: pays bill and believes everything’s ok after a month and after paying all the fees, I felt I held up my end of the bargain. Att: we only giving you 350 for your ph

I've always been an ATT customer, I'm trying to buy an unlocked TMobile phone but i was wondering if I'll get the same quality of signal (calls, Internet) as a factory unlocked phone or an ATT phone! Also is there gonna be a difference between an ATT phone and a factory unlocked phone. Ideally I w