Have you received a suspicious email, call or text message? We can help.

Official

Accepted

Unanswered

Advanced Filters

Search Results (565)

Relevance
Constant Red X and DVR Not Working

I have FOUR issues with Uverse right now. 1) Every day u-verse crashes on me. A red X appears on my screen which forces me to unplug for ten seconds. When I plug it back in, the system restarts and a gray symbol appears and for ten minutes it appears the system is updating. This has happened without

Questions

83

1

0

HotSpot

Does att unlimited plan have a limitation on hotspot usage or can I play unlimited games on my computer with my hotspot?

Questions

13

1

0

SLOW DSL, they want you out of DSL

same here, about one mile from hub and is sucking by the day...one tech told me that AT&T wants to finish with DSL, I am paying $130 a month for the extreme and getting just 3 Mbp/s download at best and 0.20 upload, sometimes at dial up speed.....had many techs coming here and say that nothing is wr

Questions

58

0

0

Internet Overage Usage

We have Att Dsl because that is all we can get where we live so our usage limit is 150 GB. My husband and son love to play video games and my daughter and I love streaming movies and shows so needless to say we go over our limit just about every month no matter how much we try. I know the max amount

Questions

75

1

0

no internet connection

Our wifi does not work and has not worked in months we had this problem 6 months ago so we gave yall a call and you guys sent us a new router but that did not help we still have any internet/wifi and you guys need to fix this problem immediately or I will join another wifi brand please and thank you

Questions

63

2

Dysfunctional Company

I have a telephone pole that is falling over in my backyard. At&T is the last service using the pole. Several times I've requested service and each time they send out one guy with a ladder who can't move the service to the new pole. The message never gets relayed to the engineering departmen

Questions

66

3

0

internet is down

all lights are green except alarm light is off.The network modem keeps trying to connect but has a red light for broadband... I think this has happened before when the weather was very windy and line outside the house was disconnected or worn out.site says to pm @ATTU-verseCare but i dont see a func

Questions

45

1

0

New Small Traffic Control company in San Diego

Hello I started a new Safety traffic control company in San Diego. I would like to work closely with your company for small lane closures to protect your technicians working out in the field near the road. Please keep me in mind for your needs to keep your employees safe. Thank you. Mark Neel . Her

Questions

46

1

0

Internet Usage

My online bill says that I was billed for Sept 27 through Oct 26 but my paper bill says that I was billed from Aug 1 through Oct 31. Oh, and of course there was an overage so it looks like my bill will be skewed because I'm being hit with an overage in the middle of a cycle regardless because I got

Questions

61

1

0

Prepaid (autopay) phone not cancelled when travelling

Hello, I am not happy. I have been travelling since November in Vietnam and before I left I went advised AT&T to turn off my prepaid function. I am still in Vietnam and since November you have still been charging my credit card every month, and I was ENSURED my autopay was off and it was not.Can any

Questions

40

1

0

CUSTOMER SERVICE HELP OR ACCOUNT INFO PLEASE!!!!!!!!!!!!!!!

i cant get my account number to finally get rid of this company once and for all. i have logged on to my account online but of course the account number isnt anywhere on there. the ONLY way to get it is to call 611 or prepaid customer service which if you call the 1800 number says the call center is

Questions

41

0

0

curb side pick up order

i placed a order to pick up a phone my debit card was charged the amount to pay off current phone then i got a email saying could not be processed to pick up new phone been on hold with customer service for over a hour and heard nothing yet

Questions

65

1

0

Disrespected

I tried to post this but I like how AT&t was trying to stop it from being posted by making me change my password and re-enter the password every step along the way. The story begins July 6th I talked to AT&t DirecTV and AT&t cellular service. I changed my internet to a higher megabytes per second. I

Questions

78

3

0

Closed

Internet speed and price

I am in Valdosta, Georgia in a neighborhood that is about 10 years old. We have been waiting for fiber internet in our area for at least 5 years now. Just spoke with AT&T corporate office and was told we will wait another 3 years to get fiber plus all we have offered here is 18 mb internet that

Questions

36

1

0

How to receive 10 gigs of data on top of regular prepaid plan?

I have the $50 prepaid capped plan and was enrolled before April 26th this year, but still my available data only says 8 gigs. How do I get the 10 additional gigs of data added to my plan for the 60 days? It says its supposedly something that is added automatically but my accounted hasn't added an

Questions

42

1

0

Outage

Been with no service for two days now. Is this going to get resolved any time soon?

Questions

42

1

0

Internet connection

Because I’m having to work from home now I need a better Internet connection and I’m just using a hotspot

Questions

52

1

0

iPhone hotspot tethering

I have unlimited plan. Is my hotspot limited? If so how can I see usage and increase. Using for work more than normal.

Questions

79

1

0

AT&T Unlimited Elite Data

Hey! So I’m having a lot of issues with my hotspot and data plan. My speeds are being throttled like crazy and I don’t understand why I am completely unable to use my mobile hotspot past 30gb. It says AT&T will slow the speed but this billing cycle mine has become completely useless....it has ne

Questions

190

8

0

ATT Netgear 770S

I have a unlocked ATT Netgear 770S how do you turn roaming on my ISP has free roaming and told me to turn it on. I don't know how to turn roaming on can someone help me that does know how.

Questions

68

1

0

Not finding what you're looking for?