I'm familiar with how hotspot data is throttled when you reach the limits on your plan. I have the unlimited plan for prepaid wireless with 10gb hotspot data. I hit my cap near the end of my 30 days, and the plan has since renewed. However, my hotspot data is still throttled. I cannot even load simp

Background: My mother has been using ATT for the past 20 years and as a result, all 8 of her kids now also use ATT. current: Due to the lack of other internet companies, my mother and her household have come to rely on the 40gig/mo hotspot plan for their internet needs (which is the only in

I've been a PREPAID customer for YEARS. I think this is easily year 8.1) Expiring money​Milk expires. People expire. Apparently, at AT&T, your "account balance" expires. How greedy is THAT? The guy at the store pointed out that I could put $100 in and it takes a whole year to expire. Out her

I have htc one m8 device from at&t and it misbehaving since it needs updates and I can't update it since I don't have at&t phone number or network coverage.please help me.

Want to reach your executive relations department and am not able. Of course ATT has created a loop of barriers to discourage the customer. To reach the proper department. A scam, a fraud and an unethical bullshit is what ATT is!

Maps say we have 4G but I am lucky to even get 4 bars and any bars in town. There have been two new towers in the next town over installed recently but still no help for us out here. Can we please get one in the 65459 area ? Preferably somewhere close to town not the town over. I have a cell booste

MY BEST SUGGESTION IF YOU WANT AT&T, OR FIRSTNET:  BUYER BE WARE  !!! I WOULD SUGGEST ANY OTHER COMPANY, UNLESS YOU LOVE BEING ON HOLD AND MAKING YOURSELF FEEL HORRIBLE DEALING PEOPLE THAT ARE CLUELESS !! I am a Firstnet subscriber, order placed online and porting numbers in, buying

I recently ordered new iPhone SE, right after receiving it 24 hours latter and seeing how small it was I called customer service and asked to exchange and return phone! They offered me two options to return it to local ATT or send it back, I went to local store at 50702 zip-code, the owner and only

We have Att Dsl because that is all we can get where we live so our usage limit is 150 GB. My husband and son love to play video games and my daughter and I love streaming movies and shows so needless to say we go over our limit just about every month no matter how much we try. I know the max amount

I'm on my 5th defective phone, waiting on my 6th and AT&T doesn't seem to care that I've been unable to work for the past three weeks because of their "new" warranty phones that they keep sending me to replace the previous defective phone. How do you get them to honor their commitment to providing

Hi, I’ve been holding this back for a couple years now, but I just came up here to voice my concern and embarrassment over AT&T new “I’ma take away people’s FaceTime/hotspot features, unless they upgrade their plan, head azz!” Accessibility!(I’m embarrassed already) 8 years ago, When no one

Hello. I tried calling customer service but it says it is currently closed. I accendtalky made an jnternational call instead of using regular FaceTime audio, and now have a charge of more than 200$, how could I be able to solve this issue? It was an accident!Thanks

Your employee from your Oakland California branch hit my car and fled.I have the incident on camera.Since she is refusing to give me her information, my only option is to go to the store with the police, so I just wanted to give you guys a heads up.

Has anyone else had an issue with fixed wireless data usage suddenly increasing? Since July my bill has varied between $10-$20 extra (for added on 50g data packages from usage over the 350g). But suddenly it’s showing I’ve used over 500g of data! Now my bill is $90 and there is now way I’ve used tha

My spotify just turned off and I get a message saying my mobile data limit has been reached. I just added the unlimited mobile data for another $30 a month, so how am I over my limit? I thought it was UNLMITED.

I have two local laptops connected to my router, one by ethernet cable, another by wifi. I have a remote desktop application installed on both: one is the server, and the other is client, so I can control the old laptop from my new laptop. I just started doing this in the middle of January, and the

I am one of the few DSL customers left because we and 10 other families live on a dirt rd. We have been with AT&T since 2010 - long time customers.  After a phone call to AT&T for cell phone charges in excess of $743.00 they credited back to my acct, the next months DSL bill went up $

You guys keep filtering out people messages. 63.03% of people on here are complaining about this one issue. I have already filled a complaint with the FCC and am in the progress of filling a (Edited per community guidelines). You guys are lying to consumers and wrongfully filtering people messages.

I paid my bill today & got the email saying "we received your payment & it would be credited to my account" but when i look at my bank statement it says "pending" been over 3 hours now..is my bill paid?

Why not make 3g the slowest speed? you can't even load a simple webpage or email on 2g hotspot connection. I thought at&t was supposed to be the "best wireless company" If I can drive to the library and look up what I need faster then 2g loads anything (if it loads at all) it is useless and doesn't