Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (528)

Relevance
Pre-Pay-Cell-Phone-4052R SMARTFLIP 4 GB

Need, “ALCATEL-PRE-PAY-CLEL-PHONE-PRODFUCT’s:  APPS[all]-Installed-In-a-8890-8350-7493ALCATEL.-&- (1). MITSUBISHI-CAR-RADIO-PHONE,s (2). BLUETOOTH/ (3). WIFI-&- (4). All-Etc/s. (?)-(!)   95). COST (!)-(?)

Questions

66

1

0

Hotspot data

I'm familiar with how hotspot data is throttled when you reach the limits on your plan. I have the unlimited plan for prepaid wireless with 10gb hotspot data. I hit my cap near the end of my 30 days, and the plan has since renewed. However, my hotspot data is still throttled. I cannot even load simp

Questions

125

1

0

Internet Overage Usage

We have Att Dsl because that is all we can get where we live so our usage limit is 150 GB. My husband and son love to play video games and my daughter and I love streaming movies and shows so needless to say we go over our limit just about every month no matter how much we try. I know the max amount

Questions

57

1

0

Will overages be waived beyond 5/13

I have 3 daughters at home using WiFi for college. I am also working from home as an essential employee of NYC water supply. Because of our rural location in the northern Catskill mountains our hotspot is vital to our ability to maintain social distancing, work and learn. There is no other option. W

Questions

39

1

0

Closed

Looking for folks to join in a (Edited per community guidelines)

AT&T has been purposely over billing customers, while also purposely making it difficult or impossible to contact any sort of support, while actively slowing down or impeding usage of their app and website. Phone calls to support are purposely disconnected anytime you get near a resolution. They

Questions

30

1

Bill processed but still showing pending???

I paid my bill today & got the email saying "we received your payment & it would be credited to my account" but when i look at my bank statement it says "pending" been over 3 hours now..is my bill paid?

Questions

187

0

0

Recent AT&T" Buy One Get One' Offer" BOGO

I have been a very satisfied AT&T customer for over 20 years and in the past, I have had several different I Phones over the years. Anytime I received a new I Phone there were always arrangements made between myself and AT&T and the credits wouldn't show up for 2 or 3 billing cycles. In the past, I'

Questions

137

2

0

New Service Installation-technician never showed and then have to reschedule.

I was scheduled for internet installation. My appoint had been scheduled for 2 weeks now. My job is depending on it so I can work from home. I was supposed to have a tech come this past Saturday for installation and waited all day. They text me saying they were running behind and asked if I wanted t

Questions

41

0

0

Limited to no coverage

I live in zip code 80603. I have limited to no service Even though the coverage map show I should have 5g at best. Currently, At best, I have 2 bars on 4g and 1 bar on 5g with an iPhone 12 pro. I drop calls and I can't connect to the internet on cellular.

Questions

77

2

0

ZTE MF985 Speed Issues Since 3G Shutdown

I've been using a ZTE MF985 hotspot for the past 2 yrs with no issues and reliable LTE speeds. Since the 3G shutdown, my speeds has been cut in half, if not more.   From what I've read, this device is not affected since it's a LTE device and not listed as being affected. AT&T tech su

Questions

213

3

0

Closed

Hacker using APN, nxtgenphone, ATTNextgenphone, Sandbox, Access - Point Names, MAC IP address - on my account

My Pre-paid account has been hacked by someone using APN - IP Address Provider, nxtgenphone, ATTNextgenphone, nobile virtual network operator v, using MAC IP address. Using Mirror Link - I have the device ID#. This person has hacked into my AT&T account and gained access to my phone, chromebook, a

Questions

2.3K

8

Add-on features ;FaceTime ; Hotspot

Hi, I’ve been holding this back for a couple years now, but I just came up here to voice my concern and embarrassment over AT&T new “I’ma take away people’s FaceTime/hotspot features, unless they upgrade their plan, head azz!” Accessibility!(I’m embarrassed already) 8 years ago, When no one

Questions

562

11

0

2g is useless

Why not make 3g the slowest speed? you can't even load a simple webpage or email on 2g hotspot connection. I thought at&t was supposed to be the "best wireless company" If I can drive to the library and look up what I need faster then 2g loads anything (if it loads at all) it is useless and doesn't

Questions

498

4

0

Randomly adding charges w/o notification

I am one of the few DSL customers left because we and 10 other families live on a dirt rd. We have been with AT&T since 2010 - long time customers.  After a phone call to AT&T for cell phone charges in excess of $743.00 they credited back to my acct, the next months DSL bill went up $

Questions

229

3

0

Surprised bills

I recently visited the Philippines and bought a 2 gig passport for both me and my wife ($75 each) which I was assured that this is plenty of usage for both of us seniors for thirty days stay in the Philippines. To my surprised, I was notified after a week stayed there that I used all my data usage.

Questions

28

2

0

S..L..O..W.. data

Since (or soon after) receiving my S22 Ultra in March, I have major data transfer issues. Download as low as 5-10 Mbps, upload 0.1 or non-existent. I have went through troubleshooting with tech support numerous times including resetting my network, removing and reinstalling sim card, obvious rest

Questions

409

8

Outage

Been with no service for two days now. Is this going to get resolved any time soon?

Questions

40

1

0

Ruined my credibility and lost my number

I can not believe I had to be apart of the scam and degrading customer service as most other people have apparently endured. After having to find a wifi coffee shop in the SF when I was supposed to be in the passport agency, to figure out why my phone was shutoff, 4 HOURS later from being repeatedly

Questions

86

2

0

I was a customer for 25 years until today. Worst customer service I have ever experienced.

I have 3 lines, one for me, my wife, and mother. I recently changed jobs and the area I work does not have good coverage so I switched my line to Verizon. Problem solved. So I then try to log into my account but cannot due to the 2 step verification. AT&t refuses to send the verification code to a V

Questions

109

19

0

High speed fiber internet location

Can AT&T be my Super Patrick Roadhouse Swayze, and save me and the town from the old Spectrum man (Edited per community guidelines)h0£€?  Or will ATT&T Ghost this town cause they dont care.  More to come. Ill keep you posted ladies and gents. I hate spectrum so much. They say one thing and do a

Questions

71

3

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.