Hi, we are planning to soon move to Hillsborough NC - which indicates AT&T fiber availability. I wanted to request installation prior to moving to ensure a smooth transition. How best do we proceed with this request?

I have FOUR issues with Uverse right now. 1) Every day u-verse crashes on me. A red X appears on my screen which forces me to unplug for ten seconds. When I plug it back in, the system restarts and a gray symbol appears and for ten minutes it appears the system is updating. This has happened without

Our wifi does not work and has not worked in months we had this problem 6 months ago so we gave yall a call and you guys sent us a new router but that did not help we still have any internet/wifi and you guys need to fix this problem immediately or I will join another wifi brand please and thank you

So yesterday our car broke down legit 1/2 mile from home why the boys went to get haircuts, it actually wouldn't start for me earlier in the day but when they got done my husband called to tell me it wouldn't start so I walked to their location to see if I could get it to start like I was able to do

I’m on autopay. Will the data overages be removed prior to my payment being deducted?

I've been using a ZTE MF985 hotspot for the past 2 yrs with no issues and reliable LTE speeds. Since the 3G shutdown, my speeds has been cut in half, if not more.   From what I've read, this device is not affected since it's a LTE device and not listed as being affected. AT&T tech su

Does att unlimited plan have a limitation on hotspot usage or can I play unlimited games on my computer with my hotspot?

I live on Byrnes Drive in Saucier MS.I have lived here since 2003, the only internet we can get is DSL which is about like dial=up, Download speeds measured in kbs vice MB if using the hot=spot on my phone. When is AT&T going to provide our community with reasonable internet speeds at an afforda

I have been a very satisfied AT&T customer for over 20 years and in the past, I have had several different I Phones over the years. Anytime I received a new I Phone there were always arrangements made between myself and AT&T and the credits wouldn't show up for 2 or 3 billing cycles. In the past, I'

Does the WORLD CONNECT feature on an account holder's AT&T line allow the account holder to contact the U.S. and be contacted from the U.S. while the account owner is physically located and working in another country - specifically France?? Thanks in advance any and all help!

Does AT&T offer an unlimited data plans? What happens if I go over my data plan?

same here, about one mile from hub and is sucking by the day...one tech told me that AT&T wants to finish with DSL, I am paying $130 a month for the extreme and getting just 3 Mbp/s download at best and 0.20 upload, sometimes at dial up speed.....had many techs coming here and say that nothing is wr

I do Gig work and ever since I started using AT&T I've only had terrible service in my area. The main issue is, sometimes randomly while im working my phone gets deprioritized on the AT&T prepaid network which causes it so im unable to continue working.  Can you imagine how upsetting i

I have reported numerous times to more than1 retail store as well as office of the president. I have had numerous features that continue to be added to my account without permission, random access to add unapproved and random features without warrant, priorty note was added with incorrect dates, as

Not getting my internet usage for a couple months now. How will I know before I go over and get charged

My fixed wireless internet data has significantly been way too high. When I asked for a detailed report for each devices' usage, I was redirected to 6 different people. After 3 hours, I got someone who said it was a glitch and they credited my account. It has gone over again twice, but not extreme,

I paid my bill today & got the email saying "we received your payment & it would be credited to my account" but when i look at my bank statement it says "pending" been over 3 hours now..is my bill paid?

We live in Mobile Alabama and took a direct hit from Hurricane Sally. We received a text message from AT&T on Monday saying they would remove overage caps and charges for affected customers. Well yesterday morning we woke up to find they have throttled us from LTE to 128k. Because we do not have

I am writing in the hopes to get the attention of AT&T and other consumers and more. I am not just posting here but multiple forms. Such as blogs, YouTube channels, news agencies,all social media and any where I think may get attention.Back ground on myself, I am a now previous long term AT&T consum

I'm familiar with how hotspot data is throttled when you reach the limits on your plan. I have the unlimited plan for prepaid wireless with 10gb hotspot data. I hit my cap near the end of my 30 days, and the plan has since renewed. However, my hotspot data is still throttled. I cannot even load simp