I have reported numerous times to more than1 retail store as well as office of the president. I have had numerous features that continue to be added to my account without permission, random access to add unapproved and random features without warrant, priorty note was added with incorrect dates, as

They've charged me over $700 dollars which I am only now realizing has been auto-charged each month, for both the device and wireless service. But I returned the iPad to an AT&T store shortly after receiving it. After spending three hours on hold and bounced around to different reps, AT&T wo

We are out in the sticks, And we have an ATT Netgear hotspot, With a $55/100GB prepaid data plan. Depending on what the WFH workload is we often go over this limit, And have to add 4 to 5 $10/5GB "add on".  My question is can I have a second activated prepaid SIM and swap it into the hotspot w

Hi i was wondering if att offers any unlimited data plans for hotspots thanks for your time and help

AT&T has the worst customer service to keep loyal customers happy. Over a month of ongoing issues and no real support. They are more than willing to keep you in a hamster wheel, running around and around from in person, to on call to chat agents who have no clue about information shared. They al

We live in Mobile Alabama and took a direct hit from Hurricane Sally. We received a text message from AT&T on Monday saying they would remove overage caps and charges for affected customers. Well yesterday morning we woke up to find they have throttled us from LTE to 128k. Because we do not have

Hey I am having troubles with my internet in my phone.. I do not have service at all, trying to reach you by phone. I already turn of my wifi and restart the cellular data on my phone. Are you experiences shotddown in the service ?

I’m on autopay. Will the data overages be removed prior to my payment being deducted?

So yesterday our car broke down legit 1/2 mile from home why the boys went to get haircuts, it actually wouldn't start for me earlier in the day but when they got done my husband called to tell me it wouldn't start so I walked to their location to see if I could get it to start like I was able to do

Nieces on my plan killing my data usage. How can I manage or turn off their data use??

To whom it may concern, I was purposely given wrong information, time wasted, and this account screwed over by an Authorized Retailer that doesn’t tell you it’s not a corporate store for AT&T. No one at this location told me all I had to pay was maybe 105.00 dollars to turn on account and that I

@MicCheck Firstly, hotspot is NOT WiFi! Before you go running your mouth, know the facts. A hotspot is for intermittent usage. WiFi is unlimited (depending on the plan). I ordered WiFi service with unlimited data. You only know parts of my story that I choose to share. We come on here for advice, no

I've been a PREPAID customer for YEARS. I think this is easily year 8.1) Expiring money​Milk expires. People expire. Apparently, at AT&T, your "account balance" expires. How greedy is THAT? The guy at the store pointed out that I could put $100 in and it takes a whole year to expire. Out her

also my bill averaged 184 per month. Around stimulus time, it booms to 600. AT&T randomly spikes my bill despite me using less data. Each representative says something contradicting. The “rewards” at$t gives are never valid and at the end of every page where it asks if “this article was helpfu

So I've been dealing with this issue for 4 days now I can't upgrade my phone that has the next plan because it wants 3.25 I keep paying it it's going through 8 times already but it keep asking for 3.25 I've been to 4 store one corporate I've been on the phone multiple times and Noone I mean Noone ca

Does the WORLD CONNECT feature on an account holder's AT&T line allow the account holder to contact the U.S. and be contacted from the U.S. while the account owner is physically located and working in another country - specifically France?? Thanks in advance any and all help!

I do Gig work and ever since I started using AT&T I've only had terrible service in my area. The main issue is, sometimes randomly while im working my phone gets deprioritized on the AT&T prepaid network which causes it so im unable to continue working.  Can you imagine how upsetting i

My most recent bill I was charged 200$ over my normal bill for going over the allotted internet data. I called two weeks ago to confirm that I wouldn’t be charged the fees since att is making allowances for overages during covid. The customer support person told me that he adjusted my bill and it w

I have a telephone pole that is falling over in my backyard. At&T is the last service using the pole. Several times I've requested service and each time they send out one guy with a ladder who can't move the service to the new pole. The message never gets relayed to the engineering departmen

Maps say we have 4G but I am lucky to even get 4 bars and any bars in town. There have been two new towers in the next town over installed recently but still no help for us out here. Can we please get one in the 65459 area ? Preferably somewhere close to town not the town over. I have a cell booste