Hello! We have a Synology NAS that is used for backups via Macrium Reflect of 4 PCs in our house. According to the “Smart Home Manager” app our NAS is using a very significant amount of our data cap. This should not be the case as it is not going outside the network. Is the app incorrectly reporti

So I've been dealing with this issue for 4 days now I can't upgrade my phone that has the next plan because it wants 3.25 I keep paying it it's going through 8 times already but it keep asking for 3.25 I've been to 4 store one corporate I've been on the phone multiple times and Noone I mean Noone ca

I’m paying for a third line I don’t use. I don’t have a phone hooked up to it either.  But I traded my Xr for Pro Max & now I’m still having to pay for the Xr because it was payments.  How am I supposed to pay for a phone I don’t have    I&rsquo

AT&T has the worst customer service to keep loyal customers happy. Over a month of ongoing issues and no real support. They are more than willing to keep you in a hamster wheel, running around and around from in person, to on call to chat agents who have no clue about information shared. They al

Hi so I decided to trade in my iPhone 11 for the 12 and I realized I have the iPhone X . While the process is completed is there any other way I can trade the iPhone X instead of the 11 . Would I have to call and switch the trade in ?

These same companies used to offer unlimited data, and that actually meant “unlimited “!!! Now, these companies have found a loop hole that allows them to advertise and offer this “unlimited “ label to its customers without providing it..   The only thing that has changed is that these big co

I need help fixing my phone number

Hi i was wondering if att offers any unlimited data plans for hotspots thanks for your time and help

My NetGear MR1100 says Device Disconnected and data speeds are awful. How do we get this fixed?

I recently visited the Philippines and bought a 2 gig passport for both me and my wife ($75 each) which I was assured that this is plenty of usage for both of us seniors for thirty days stay in the Philippines. To my surprised, I was notified after a week stayed there that I used all my data usage.

Okay first off without a word spoken or death certificate they moved the account into my daughter's name and said its because she was using her phone for a month bc she was in between getting a different home internet when we got her plan with ours it was unlimited so she had no idea the charges wer

I have 3 daughters at home using WiFi for college. I am also working from home as an essential employee of NYC water supply. Because of our rural location in the northern Catskill mountains our hotspot is vital to our ability to maintain social distancing, work and learn. There is no other option. W

Hi, I reached out to the customer service over 1 year ago to cancel my monthly wireless insurance and they didn't; yesterday 2 different customer service reps filed 2 cases on my behalf and I was promised a call back from their managers. The managers did not get back to me. Do I need to file a dispu

Our wifi does not work and has not worked in months we had this problem 6 months ago so we gave yall a call and you guys sent us a new router but that did not help we still have any internet/wifi and you guys need to fix this problem immediately or I will join another wifi brand please and thank you

After spending many years and several accounts and business accounts im gladly switching to even a cricket provider for everything AND HERE IS WHY THEY (Edited per community guidelines) ! After being laid off due to corona virus striking my line of business hard , for a single talk text internet pla

I'm still waiting on my credits from a trade in in 2019! Do not purchase any phone over the app or internet. You won't get your credits. This is ridiculous 😒.  I plan to switch to another provider asap.      Loyal customer since 1999 

also my bill averaged 184 per month. Around stimulus time, it booms to 600. AT&T randomly spikes my bill despite me using less data. Each representative says something contradicting. The “rewards” at$t gives are never valid and at the end of every page where it asks if “this article was helpfu

I still have received the promotion I received when I purchased my ipad

I was on a cruise last week and my 5 year old son took his ipad that is linked to ,y daughters account. She informed me that he has $600 of international data usage. She has called at&t and they have not helped. We didnt change anything on it. He did have it on to play games. But never Did it wo

To whom it may concern, I was purposely given wrong information, time wasted, and this account screwed over by an Authorized Retailer that doesn’t tell you it’s not a corporate store for AT&T. No one at this location told me all I had to pay was maybe 105.00 dollars to turn on account and that I