
Your order status
Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Accepted Solution
Official Solution
My brother which I was talking about on my first question he's postpaid account owner under AT&T, his monthly bills covers everything unlimited (calls, text, data, call) are all unlimited and he pay for that every month and it cost about $300, so what I'm asking is that can I use my own line in
Questions
•
Wireless Account
Official Solution
Hi there, I am in urgent need of help before this matter goes to court. I am in need of my AT&T cell number's prepaid phone calls with the date, amount of time called and cell details on for two specific numbers for my State Farm insurance office and an individual working for State farm. Thi
Questions
•
Account & Usage
Accepted Solution
I’m running out of data every month and I think it may be apps?
Questions
•
Wireless Account
Accepted Solution
I just signed up for 5 lines of Unlimited Elite. When I look at my page on "Usage" under each phone number there is the following statement: "If you go over your monthly high-speed data limit, we may slow your data speed when our network's busy for the rest of this bill period." Yet, on
Questions
•
Data & Messaging Features, Internet Tethering
Accepted Solution
I feel honestly as if i have worked harder to keep atts service rather than be appreciated and retained by att. It feels almost as if att just doesnt want my business and i couldn't begin to think why. As i stated the the information provided from your records is what i used to get my calculat
Questions
•
Wireless Billing
Accepted Solution
I have spent 3 months and logged 100’s of hours of calls between ATT & Assurion for device claims that old devices have been returned, confirmed returned by Assurion, and Assurion conference called ATT to tell them to remove the charges 4x. Again on 8/16/2021 I was billed another $875.00 for the
Questions
•
Wireless Billing
I'm on my 5th defective phone, waiting on my 6th and AT&T doesn't seem to care that I've been unable to work for the past three weeks because of their "new" warranty phones that they keep sending me to replace the previous defective phone. How do you get them to honor their commitment to providing
Questions
•
Other Phones & Devices
I need help fixing my phone number
Questions
•
Data & Messaging Features, Internet Tethering
Hello! We have a Synology NAS that is used for backups via Macrium Reflect of 4 PCs in our house. According to the “Smart Home Manager” app our NAS is using a very significant amount of our data cap. This should not be the case as it is not going outside the network. Is the app incorrectly reporti
Questions
•
AT&T Internet Account
These same companies used to offer unlimited data, and that actually meant “unlimited “!!! Now, these companies have found a loop hole that allows them to advertise and offer this “unlimited “ label to its customers without providing it.. The only thing that has changed is that these big co
Questions
•
Other Phones & Devices
Hi, we are planning to soon move to Hillsborough NC - which indicates AT&T fiber availability. I wanted to request installation prior to moving to ensure a smooth transition. How best do we proceed with this request?
Questions
•
AT&T Internet Installation
I am writing in the hopes to get the attention of AT&T and other consumers and more. I am not just posting here but multiple forms. Such as blogs, YouTube channels, news agencies,all social media and any where I think may get attention.Back ground on myself, I am a now previous long term AT&T consum
Questions
•
Network Coverage
After spending many years and several accounts and business accounts im gladly switching to even a cricket provider for everything AND HERE IS WHY THEY (Edited per community guidelines) ! After being laid off due to corona virus striking my line of business hard , for a single talk text internet pla
Questions
•
Wireless Billing
Okay first off without a word spoken or death certificate they moved the account into my daughter's name and said its because she was using her phone for a month bc she was in between getting a different home internet when we got her plan with ours it was unlimited so she had no idea the charges wer
Questions
•
Wireless Billing
I have htc one m8 device from at&t and it misbehaving since it needs updates and I can't update it since I don't have at&t phone number or network coverage.please help me.
Questions
•
Other Phones & Devices
Closed
I still have received the promotion I received when I purchased my ipad
Questions
•
Wireless Billing
To whom it may concern, I was purposely given wrong information, time wasted, and this account screwed over by an Authorized Retailer that doesn’t tell you it’s not a corporate store for AT&T. No one at this location told me all I had to pay was maybe 105.00 dollars to turn on account and that I
Questions
•
Wireless Account
So I've been dealing with this issue for 4 days now I can't upgrade my phone that has the next plan because it wants 3.25 I keep paying it it's going through 8 times already but it keep asking for 3.25 I've been to 4 store one corporate I've been on the phone multiple times and Noone I mean Noone ca
Questions
•
Phone & Device Upgrades
Does the WORLD CONNECT feature on an account holder's AT&T line allow the account holder to contact the U.S. and be contacted from the U.S. while the account owner is physically located and working in another country - specifically France?? Thanks in advance any and all help!
Questions
•
Account Features
also my bill averaged 184 per month. Around stimulus time, it booms to 600. AT&T randomly spikes my bill despite me using less data. Each representative says something contradicting. The “rewards” at$t gives are never valid and at the end of every page where it asks if “this article was helpfu
Questions
•
Wireless Billing