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Hotspot On Cell

I’ve used all 15GB of my mobile hotspot on my phone. Is there a way I can purchase more to continue using my phone hotspot?

Questions

124

4

0

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Prepaid balance expired

I would like to encourage everyone not to do business, with AT&T, pre paid cell services. It is a complete rip off, and AT&T, are taking peoples hard earned money and profiting off it. I’ve had an account with AT&T for over 3 years now; I’ve always maintained a balance of over $150.00. The phone w

Questions

267

2

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COVID-19 Overage waived until September 30th?

Is this correct? https://about.att.com/newsroom/2020/unlimited_data.html   I have Internet 24. Does this apply to me?   In my account, I see I went over the 1 TB data limit. Will AT&T waive the overage at the time of billing?

Questions

124

4

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Overage for 100g plan internet only

I live in a remote area and have an AT&T router with 100 GB I use to WFH. Service using Hot Spots on my T-Mobile phones is nonexistent since they don’t have any towers close enough for more than 1 bar. I plan to switch carriers, but for RIGHT NOW, I have used the 100gb with 11 days left in the b

Questions

497

4

0

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International - fees, plan?

I have unlimited data plan with unlimited talk and text and International texting.Traveling to plan supported country.Is our family cell phones covered for any cell phones usage while out of US?- Text or Data, Web Browsing?Don't want any suprises!Ty in advance!

Questions

1.6K

4

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Phone still locked after trade in and 2 years of payments.

Getting ripped off by AT&T. The iPhone 12 pro max was $1099, I traded in my phone for $800 credit, paid $37 a month for 27 months AND they think I'm going to pay another $600! The phone has been paid off! They will not unlock my phone. 

Questions

51

3

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Roaming in Canada for extended period of time

My current prepaid AT&T plan “includes unlimited nationwide calls and messaging in and between the U.S., Mexico, and Canada”. I have heard a rumor that my usage outside of USA cannot exceed my usage within the USA. I am going to spend the majority of the next year in Canada. Can I use my phone w

Questions

1.3K

4

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Does AT&T offer Free service

If you have a food card or state insurance you qualify for free phone service and 50 $ off wifi &for $10.05 you get a free tablet...well a cheap tablet..

Questions

1.8K

5

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Can I still pay my bill in person during covid

Can i still pay my bill in person or do i have to pay with a card..& would my payment be processed immediately

Questions

162

7

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Why am I being charged when I was told there were no overages?

I was close to my 100 gig limit then schools cancel I find out my kids need data to do school work. I'm told no overages through att through website now I'm being charged 300 dollars what's next?

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76

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Closed

How do I get a hotspot?

i need a hotspot so i can turn my wifi in for stuff

Questions

512

2

0

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Low income internet or hotspot for home

I'm in need of internet. Where I live only a few providers are available. I'm on disability due to stage III TNBC. I cant afford the price of Hughes Net ir Viasat and AT&T is really the only other provider but AT&T dosent offer the access program where I live.  I need internet especia

Questions

402

2

0

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Data overage charges waived automatically?

There used to be a waiver to submit for data overage charges as a result of covid-19 relief. I can no longer find the waiver. Will data overage charges be automatically waived?

Questions

773

3

0

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Carrier unlocking

My iphone 13 pro max is registered with at&t and I'm out of the state, please how can I unlock it so that I can use another carrier aside at&t on my phone ?

Questions

72

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Individual device data usage?

Is there a way to track how many GBs individual devices on our network are consuming each month? We are exceeding our plan's limit and do not know which devices we need to limit to stop the excess charges.

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977

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How do I apply my att. Prepaid plan to my new phone when I'm not sure if there is a sim card b/c in about phone there is no phone number.

Bought Motorola g go phone from dollar general

Questions

54

2

0

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Data and mobile hotspot for unlimited plus plan

I read on the AT&T website that starting March 27th, AT&T was adding 10mb of mobile data to capped plans and also adding 10mb of mobile hotspot to the unlimited plus plans. Well on the homepage for the prepaid site, when your logged in and it shows your plan, when you need to renew and all your info

Questions

3.8K

3

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AT&T WHO PAYS FOR THE WEEKEND PLUMBER BILL THAT IS DOUBLE THE WEEKDAY RATE? FOR THE LINE THAT YOU CUT??

ATT you cut the waterline to my parent’s house since last week. We have waited for the 48 hour call back and it has been over 48 hours. My dad is sick and guess what no water to take care of him. WHAT IS 48 HOURS TO YOU SINCE IT HAS BEEN OVER 72. FOUR DAYS WITHOUT WATER CAUSE YOUR PEOPLE DUG A HOLE.

Questions

242

6

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International hotspot 15Gig data cap limit

I'm traveling internationally, and ATT's data has been a lifesaver for work. The Global Day Pass gave me a 15G cap (my home plan is "unlimited"). How can I get more unthrottled data? After 20 minutes on the phone with customer support, I was disconnected, and the ATT website doesn't have anythin

Questions

354

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Mobile Hotspot 30GB monthly limit

I have an Unlimited Elite family plan with 5 lines. 3 of the lines/users do not use their mobile hotspot ever. 2 of the lines do. I am working from home and use my cellular phone data as a hotspot for work and to stream tv/movies to my TV. I have reached the 30GB limit and am being throttled heavily

Questions

3.9K

2

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